Settlements Officers


Admin and Secretarial

Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Calgary, AB - (CAN) 734 7th Avenue Southwest Suite 240 AB Calgary , AB T2P 3P8 Phone : 403-269-6936



Job Description

Manpower Staffing is currently recruiting contract Settlements Officers for our renowned client located in NW Edmonton.

Schedule: Rotational schedule

Option 1: 8am-5pm in office, possibility of overtime and working on weekends

Option 2: 7am-6pm, remote for time being (potentially going back to office) and may require working overtime and working on weekends

Length of Assignment: 3-months with possibility of extension


*As a Settlements Officer you will provide a broad range of operational support and performs general to specialized transactions and/or other processing activities for own Operations and Business Services function. You may also contribute to analysis/reporting on critical projects or special initiatives that strengthen our operating model/processes and elevate service quality.

The role entails:

*Execute transactions accurately, on time and in line with established guidelines/procedures while adhering to formal or informal Service Level Agreement(s) (SLAs)

*Refer or escalate processing or operational issues as needed based on a solid understanding of the issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained

*Support partners with incoming transactions, validating information as needed to perform adjustments within authority levels

*Prioritize and manage own workload to meet Service Level Agreement (SLA) requirements for service and productivity

*Understand internal and industry regulations and trends, remain informed of emerging issues and apply appropriate due diligence in adherence with operating policies/procedures

*Adhere to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)

*Be knowledgeable of and comply with Bank Code of Conduct

The ideal candidate:

*High School required. Post-secondary preferred. 2-4 years of job experience.

*MS office, excel, word

*Experience in an administrative role

*Banking experience

*Interpret and works quickly through documents/items - strong reading skills and speed

In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:

*Weekly pay via direct deposit

*Medical, Dental, and Life Insurance benefits

*Vacation and General Holiday Pay

*Complimentary access to Manpower's online university with over 5000 courses

*Referral bonus program

Apply today by visiting our website and/or creating and managing your profile at

Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities

To learn more about the changing world of work, please visit our website at, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB