Shared Services Operations Specialist

Industry

Call Center and Customer Service

Advert ID

USA_659726

Location

Atlanta

Job Type

Contract

Hours

Full-Time

Salary Range

USD16-16.50/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-312-5144

ContactNumber

414-312-5144

Job Description

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Position: Shared Services Operations Specialist

*Onsite position**

Pay Rate: $16.00-$16.50, depending on experience

Work hours: 8 hours per day/40 in a week

shift: Depends if printer or processor:

Printers are normally early 6:30 / 7am start time

Processors are normally 8:00/9:00am start time

Location: Atlanta GA



Job Descriptions:



* Responsible for performing: logging checks, processing checks, processing documents, working CLEAR queues, and placing out bound calls to insurance carriers as well as receiving inbound calls from insurance carriers.



Qualifications:



Highschool Diploma or GED passer are accepted

Works under immediate supervision.

* Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine.

* Initially works in a multiple client /functional environment

* Researches items received via faxes, reports, tasks, correspondence, and refund/return checks.

* Makes appropriate telephone calls to resolve issue.

* Follows client's standard policies and procedures.

* At the direction of management such assignments may be made with short notice and last for an indefinite period of time.



* Works efficiently in client and company proprietary applications.

* Demonstrates solid technical knowledge and quality performance.

* Meets behavioral expectations: attendance, teamwork, and organizational contributions.



Send your resume to [email protected]

and let's have your short interview to start your application.