Shared Services Operations Specialist


Call Center and Customer Service

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Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-312-5144



Job Description

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Position: Shared Services Operations Specialist

*Onsite position**

Pay Rate: $16.00-$16.50, depending on experience

Work hours: 8 hours per day/40 in a week

shift: Depends if printer or processor:

Printers are normally early 6:30 / 7am start time

Processors are normally 8:00/9:00am start time

Location: Atlanta GA

Job Descriptions:

* Responsible for performing: logging checks, processing checks, processing documents, working CLEAR queues, and placing out bound calls to insurance carriers as well as receiving inbound calls from insurance carriers.


Highschool Diploma or GED passer are accepted

Works under immediate supervision.

* Initially tasks are basic and routine, more experienced associates will perform tasks that are moderate in complexity and often non-routine.

* Initially works in a multiple client /functional environment

* Researches items received via faxes, reports, tasks, correspondence, and refund/return checks.

* Makes appropriate telephone calls to resolve issue.

* Follows client's standard policies and procedures.

* At the direction of management such assignments may be made with short notice and last for an indefinite period of time.

* Works efficiently in client and company proprietary applications.

* Demonstrates solid technical knowledge and quality performance.

* Meets behavioral expectations: attendance, teamwork, and organizational contributions.

Send your resume to [email protected]

and let's have your short interview to start your application.