Technical Customer Service Representative in Sanford, Maine

Industry

Call Center and Customer Service

Advert ID

USA_661898

Location

Sanford

Job Type

Temporary

Hours

Full-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Biddeford/Springvale, ME - (USA) 413 Alfred Street ME Biddeford , ME 04005 Phone : 207-284-0595

ContactNumber

207-284-0595

Job Description

Technical Customer Service Representative in Sanford, Maine



Pay: $18+ per hour, depending on experience

Schedule: M-F 7a-3:30p

Assignment Length: Temp-To-Hire



Do you have excellent communication and organizational skills? Are you looking for a full-time, temp-to-hire position? We are now hiring a Technical Customer Service Representative for a client in Sanford, Maine. Interested? Apply today!



Perks:

* Nights and weekends free

* Work at a Maine based family-owned business

* Open work environment

* Less than 20 minutes from shopping, restaurants, and convenience stores

* Great benefits upon permanent hire

* Access to health, vision, and dental benefits

* Maine Earned Paid Leave



Duties:

* Fielding and replying to all incoming calls and online inquiries

* Working with management to improve the Technical Services Group

* Processing quotes and purchase orders

* Logging call and case data info the CRM or ERP

* Communicating with engineering personnel

* Ensuring customer issues are resolved in a timely manner

* Analyzing and defining technical inquiries

* Providing test reports, data, manuals, drawings, and other information

* Ensuring compliance with the company's quality assurance and satisfaction programs



Requirements:

* Associates or bachelor's degree in business or 3-5 years of equivalent experience

* Ability to sit for extended periods of time

* Ability to lift up to 40 lbs.

* Excellent communication and organizational skills

* Proficient in Microsoft Office

* Good analytical skills

* Ability to multi-task, work under pressure, and meet deadlines with minimal supervision

* Experience in international orders/shipments a plus

* Contract administration and bids knowledge a plus



We want to make it easy to apply to be a Technical Customer Service Representative in Sanford, Maine. Simply contact us by choosing an option below.



Apply Now: see below

Text: 'TECH' to 207.518.7054

Call: 207.490.1363

Email: [email protected]



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