Job Description
Technical Customer Service Representative in Sanford, Maine
Pay: $18+ per hour, depending on experience
Schedule: M-F 7a-3:30p
Assignment Length: Temp-To-Hire
Do you have excellent communication and organizational skills? Are you looking for a full-time, temp-to-hire position? We are now hiring a Technical Customer Service Representative for a client in Sanford, Maine. Interested? Apply today!
Perks:
* Nights and weekends free
* Work at a Maine based family-owned business
* Open work environment
* Less than 20 minutes from shopping, restaurants, and convenience stores
* Great benefits upon permanent hire
* Access to health, vision, and dental benefits
* Maine Earned Paid Leave
Duties:
* Fielding and replying to all incoming calls and online inquiries
* Working with management to improve the Technical Services Group
* Processing quotes and purchase orders
* Logging call and case data info the CRM or ERP
* Communicating with engineering personnel
* Ensuring customer issues are resolved in a timely manner
* Analyzing and defining technical inquiries
* Providing test reports, data, manuals, drawings, and other information
* Ensuring compliance with the company's quality assurance and satisfaction programs
Requirements:
* Associates or bachelor's degree in business or 3-5 years of equivalent experience
* Ability to sit for extended periods of time
* Ability to lift up to 40 lbs.
* Excellent communication and organizational skills
* Proficient in Microsoft Office
* Good analytical skills
* Ability to multi-task, work under pressure, and meet deadlines with minimal supervision
* Experience in international orders/shipments a plus
* Contract administration and bids knowledge a plus
We want to make it easy to apply to be a Technical Customer Service Representative in Sanford, Maine. Simply contact us by choosing an option below.
Apply Now: see below
Text: 'TECH' to 207.518.7054
Call: 207.490.1363
Email: [email protected]
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