The Loan Operations Officer - Bank in Down Town Toronto



Advert ID




Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Toronto, ON - Banking - (CAN) 4950 Yonge Street Suite 700 ON Toronto , ON M2N 6K1 Phone : 416-225-4455



Job Description

The Loan Operations Officer is accountable for processing incoming requests from Syndicate banks, Credit Analysts and Business Partners on behalf of clients. Respond to and take action on day-to- day routine loan transaction processing requests including processing loans, maintenance of loans and collection of appropriate interests and fees on behalf of Large Corporate and Commercial Banking clients across Canada, USA and UK. Ensure accuracy and high level of customer service is met using established standards, procedures and guidelines


* Process day-to-day general loans, (e.g. Bankers Acceptance, LIBOR loans, Demand loans etc)

* transactions requests and queries accurately and in a timely manner to ensure customer satisfaction

* Provide high quality support to business partners and clients to ensure high level of customer satisfaction

* Process all monthly collection of credit charges and fees through the ACBS system on client accounts as required

* Process interest allocation entries on the Canadian Portfolio using the Automated Interest Report according to special arrangement instructions and timelines provided for client accounts to meet Service Level Agreements and ensure accuracy of data

* Process requests for documents (e.g. Bankers Acceptance, Sub-Credits, Letters of Credit) for clients in response to customer requests

* Record and update all loan information / account information on client accounts on internal systems

Are you interested? The ideal Service Officer candidate will possess:

* Experience processing high volume of loan transactions (using ACBS is preferred) in order to meet tight timelines

* PC application skills, including Excel, Word, Access

* Strong mathematical analytical skills

* Typical day is 9:30am - 6pm

What is in it for you?

* Work for a bank that is recognized as one of Canada's top employers

* Continuous learning opportunities

* Great foot in the door opportunity

* Competitive pay rate $20.15

Please apply directly to this ad for immediate consideration.

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.