URGENT OPENING : Associate Customer Service Rep : Valencia, CA

Industry

Call Center and Customer Service

Advert ID

USA_651907

Location

Valencia

Job Type

Contract

Hours

Full-Time

Salary Range

USD20-21/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-312-5144

ContactNumber

414-312-5144

Job Description

Working Days : Monday - Friday / 7AM - 4PM

OT or weekend work : Yes



Pay Rate : $20/hr

Start Date : ASAP



Description:

Level II: 3-5 years.

Customer Service Representative, you will be responsible for accurately providing quotations, reviewing purchase orders and processing sales orders. You will also have daily phone and email communications, both inbound and outbound, including customer conference calls. You will track daily orders on time deliveries, report new lead time and dates, handle return good claims, and initiate Corrective Action Reports.



Key Responsibilities:

* Responsible for entering Customer's orders for products and services

* Effectively communicate with the customer to establish overall customer status

* Accurately identify the type, amount, and required date of product ordered

* Coordinate with the shipping department to meet customer specific requirements

* Coordinate resolution of non-conforming products and issues

* Accurately quotes prices using standard pricing information and customer specific pricing agreements

* Accurately calculate total prices and quantities related to sales orders

* Verify the necessary information related to inventory

* Work with manufacturing to expedite orders to meet customer demand

* Accurately update, maintain, and complete customer information and order status

* Ensures accuracy of all sales orders

* Provides necessary information for the shipment of product

* Interface with Sales and Marketing Representatives to develop plans for customer service



Qualifications:

* Must have a high school diploma or GED

* 3 - 5 years of Corporate Customer Service

* Strong written and verbal communication skills

* Must be able to make decisions, confidently

* Extremely detail oriented

* Must be able to multitask

* Work independently, as well as with a team

* Proficient in Microsoft Excel, Work, and Outlook

* Must be able to use a laptop, continuously



If you believe you are qualified for this position and you are currently in the job market or interested in making change, please connect with me on [email protected]

Thank you for taking time out of your busy schedule to read and respond to this message.



Thank You and Regards,

Pooja Khandelwal

Senior Recruiter, Manpower CORE

Email address: [email protected]

P: (414)-312-5144 Ext. 1290



Manpower

www.manpower.com

100 Manpower Place, Milwaukee, WI 53212