WORK FROM HOME | Call Center Representative | Pennsylvania

Industry

Call Center and Customer Service

Advert ID

USA_589302

Location

Jessup

Job Type

Temporary

Hours

Full-Time

Salary Range

USD13-15.50/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-312-5144

ContactNumber

414-312-5144

Job Description

Job Title: Call Center Representative

Entry Level: Yes

Work From Home Available: YES



For Work from Home:

*for applicants outside Jessup, PA equipment will be shipped to your home address

*for applicants within Jessup, you might be requested to travel and go on site to pick up the equipment

*Accomplish all pre-employment requirements. Start date is still OCT 11

*position is open to candidates residing in the state of PENNSYLVANIA only!



LOCATION: 25 Lakeview Drive Jessup, PA 18434



PAY RATE: the salary is $13/hr plus incentives

* + $1.00 if attendance is 90%

* + $2.00 if attendance is 98%

* + $2.50 is attendance is at 100%

Opportunity to convert to a permanent role, based on performance after 3 months



QUALIFICATIONS:

* Must pass a basic logic, reasoning and typing test

* Must be willing to work in a call center environment in a telephone-based job

* client is looking for good communication and customer service skills, high energy and can hold a conversation.

* 20 words per minute typing speed

* Must have a High School Diploma

* Ability to complete basic tasks on a computer

* Willingness to work in a phone based, 8 hour work environment

* Willingness work shifts as weekends as required

* Willing to take a drug test and background check prior to start



INTERVIEW PROCESS:

Step 1. Screening by the recruiter, candidate to accept job offer.

Step 2. Recruiter to send the link for the assessment, candidate to accomplish it asap. Assessment will include:

* short typing test

* reasoning questions,

* searching on internet for google results,

* opening multiple browsers, copy paste.

* Recommended to access the assessment through a computer or a laptop for convenience.

* Candidate to take a screenshot of the completion page and send to recruiter via email.

Step 3. Once candidate passed the assessment recruiter to arrange a scheduled interview between candidate and Cognizant Correspondent.

* Interview will be around 20-30 minutes.

* Client to provide result of interview to recruiter.

* Cognizant correspondent will call candidate for an over the phone interview.

Step 4: After completing the assessment, candidate will receive email to start onboarding.

* Create Manpower account

* Access and complete Estaff

* Access and complete I9 forms

Step 5. Candidate will receive email from HireRight for authorization of the background check.

* Candidate will also receive email regarding the drug screening to book an appointment.

* Candidate will have 2 days to finish all pre-employment requirements.



TRAINING:

* will be for 1-4 weeks



SHIFTS: No shift yet, to be discussed during the interview. (AM and PM shift)



Interest applicants may contact 414 3125144 ext 1020 or email [email protected] and look for Jan