WORK FROM HOME | Call Center Representative | Pennsylvania


Call Center and Customer Service

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Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-312-5144



Job Description

Job Title: Call Center Representative

Entry Level: Yes

Work From Home Available: YES

For Work from Home:

*for applicants outside Jessup, PA equipment will be shipped to your home address

*for applicants within Jessup, you might be requested to travel and go on site to pick up the equipment

*Accomplish all pre-employment requirements. Start date is still OCT 11

*position is open to candidates residing in the state of PENNSYLVANIA only!

LOCATION: 25 Lakeview Drive Jessup, PA 18434

PAY RATE: the salary is $13/hr plus incentives

* + $1.00 if attendance is 90%

* + $2.00 if attendance is 98%

* + $2.50 is attendance is at 100%

Opportunity to convert to a permanent role, based on performance after 3 months


* Must pass a basic logic, reasoning and typing test

* Must be willing to work in a call center environment in a telephone-based job

* client is looking for good communication and customer service skills, high energy and can hold a conversation.

* 20 words per minute typing speed

* Must have a High School Diploma

* Ability to complete basic tasks on a computer

* Willingness to work in a phone based, 8 hour work environment

* Willingness work shifts as weekends as required

* Willing to take a drug test and background check prior to start


Step 1. Screening by the recruiter, candidate to accept job offer.

Step 2. Recruiter to send the link for the assessment, candidate to accomplish it asap. Assessment will include:

* short typing test

* reasoning questions,

* searching on internet for google results,

* opening multiple browsers, copy paste.

* Recommended to access the assessment through a computer or a laptop for convenience.

* Candidate to take a screenshot of the completion page and send to recruiter via email.

Step 3. Once candidate passed the assessment recruiter to arrange a scheduled interview between candidate and Cognizant Correspondent.

* Interview will be around 20-30 minutes.

* Client to provide result of interview to recruiter.

* Cognizant correspondent will call candidate for an over the phone interview.

Step 4: After completing the assessment, candidate will receive email to start onboarding.

* Create Manpower account

* Access and complete Estaff

* Access and complete I9 forms

Step 5. Candidate will receive email from HireRight for authorization of the background check.

* Candidate will also receive email regarding the drug screening to book an appointment.

* Candidate will have 2 days to finish all pre-employment requirements.


* will be for 1-4 weeks

SHIFTS: No shift yet, to be discussed during the interview. (AM and PM shift)

Interest applicants may contact 414 3125144 ext 1020 or email [email protected] and look for Jan