bilingual Operations Officer - Customer Service

Industry

Banking

Advert ID

CAN_587833

Location

Montréal

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD19/hr

No. of Openings

1

Branch Information

Manpower Canada - (CAN) 2 Sheppard Avenue East 20th floor ON North York , ON M2N 5Y7 Phone : 877-876-7331

ContactNumber

877-876-7331

Job Description

Manpower is hiring for one of its leading Banking clients to join the team as Operations Officer - Customer Service in Montreal.

What's in it for you?

* Contract Length - 6 months

* Work Locations: Montreal - On Site ( No remote)

* Pay Rate: $ 19 per hour



Role Responsibilities Include (but are not limited to):

Provide sound advice and solutions by consistently utilizing established customer service framework

Provide subject matter expertise for internal and external parties

Work closely in a team environment to meet individual and team driven benchmarks and service level agreements

Utilize existing data entry skills to balance speed and accuracy

Communicate effectively (verbal and written)

Demonstrate excellent time management skills

Make well informed decisions to mitigate loss

Actively provide improvement suggestions and communicate valued input during huddles and meetings



Must-Have Skills:

1. Bilingual (English/French)

2. Strong knowledge of Microsoft Office Suite products

3. Strong attention to detail and problem-solving skills

4. Excellent communication skills

5. Typing skills/data entry

6. Fast paced and high-volume environment

7. Fast learner - can pick up financial/banking concepts quickly

NICE TO HAVE

* Prior banking Experience

Select Apply Now and qualified applicants will hear from a recruiter within 24 hours.



We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.



CNESST permit: AP-2000535 // permis CNESST: AP-2000535.