eCommerce Account Coordinator



Advert ID




Job Type




Salary Range

CAD48000.00-52000.00 per year

No. of Openings


Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON L8E 5E3 Phone : 905-527-1534



Job Description

Our growing Niagara Falls client is looking for and e-Commerce Account Coordinator to join their team. The ideal candidate will have a minimum of 2-3 years related experience and will be responsible for the following:

Promotions: Scheduling and executing promotions

Digital Advertising: Pay-per-click advertising across our sales channels

Product Launches: Setting up new items to sell on our E-commerce marketplaces; carrying out launch initiatives to get the product in front of customers

SEO: Keyword research to make sure our product listings have the right content

Reviews: Lead initiatives to get more customer feedback on our products

Account Development (25%)

Establishing Relationships: Lead, develop, and grow business relationships with E-commerce marketplaces

Accomplish Targets: Achieve monthly, quarterly and yearly sales targets

Annual Sales & Marketing Plan: Create yearly account sales & marketing plans

Traveling: Travel to the Canada/USA offices of our E-commerce marketplace partners for in-person meetings as required

Expansion of Business: Contacting account managers for day to day business and discussing business growth opportunities

Account Administration (25%)

Product Maintenance: Maintaining our product listings on marketplace portals

Auditing: Investigate discrepancies between internal ERP system and external marketplace portals to ensure content/inventory/price accuracy

Troubleshooting: Coordinate case management for all E-commerce channel accounts to resolve any discrepancies

Integrating Systems: Ensuring integrations between internal and external systems are functioning correctly

Improving Accounts: Taking strategic direction from the E-commerce Manager and implementing revisions with the account

Observation: Providing the E-commerce Manager with insights and recommendations to improve business

Reporting and Analysis (10%)

Reporting: Sales and expenditures reporting

Comparison Analysis: Sales vs forecast analysis

Analysis: Analyzing promotional activities & providing action plans

Process Flow (5%)

Collaboration: Working with the E-commerce Manager to maintain and develop Standard Operating Procedures

Accomplishing Other Tasks: Effectively complete other duties as assigned

The successful candidate requires:

Education and Experience

University Degree or College Diploma in a related field

3+ years of experience in an E-commerce sales or account management role

Academic or industry experience in Marketing would be a strong asset

Proficient with MS Office (Word, Excel, PowerPoint, Outlook)

Salary 48K-52K

If you are interested in this fantastic opportunity then please email your resume directly to [email protected]