Senior Payment Officer - 109720

Our client, Financial Services is seeking a Senior Payment Officer  to join their team. As a Senior Payment Officer , you will be part of the Business Contact Centre supporting Financial Transactions. The ideal candidate will have attention to detail, strong communication, and productive typing speed which will align successfully in the organization.

Job Title: Senior Payment Officer - 109720

Location: Toronto, ON

Pay Range: ***Overnight Pay Rate: $25.65, Day Pay Rate: $24.55***

Shift:  Training schedule: 3-4 months (12:30am–9am, once per week in the office on Tuesday). After training, schedule may move to 4:30am start or 7:00am start depending on operational needs.

What's the Job?

• Resolve customer requests by understanding needs and providing relevant recommendations when appropriate.
• Process and manage financial transactions accurately while following internal controls and established procedures.
• Support the team’s objective of maintaining effective and efficient ongoing operations.
• Deliver a high standard of service while ensuring compliance within assigned responsibilities.
• Review and handle work items related to payment processing and financial transaction support.

What's Needed?

• Attention to detail to ensure accuracy in financial transaction work.
• Strong communication skills to understand requests and provide clear, appropriate responses.
• Productive typing speed to support efficient processing of customer and transaction information.
• Ability to follow internal controls and procedures consistently.
• Comfort working within a structured schedule and adapting to operational needs.

What's in it for me?

• Opportunity to contribute to a high-performing Business Contact Centre focused on service quality and operational effectiveness.
• Structured training period (3-4 months) with an in-office touchpoint once per week during training.
• Clear compliance expectations and defined internal processes to support consistent performance.
• Potential for overtime, extension, and conversion based on operational requirements.
• Hybrid work model with remote work supported and periodic in-office presence.

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis, Talent Solutions and Jefferson Wells. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.