Home  Call Center and Customer Service Jobs
  • Location: Laval
    Job Type : Permanent
    Date: Friday, 21 July 2017
    Compagnie :

    -Établie depuis plus de 75 années comme un leader dans le domaine manufacturier et de la distribution
    -Plus de 3000 employés au Canada et aux États-Unis avec un pourcentage de 25% avec plus de -10 années de service
    -Très impliquée dans la communauté, ils sont reconnu pour leur contribution constante

    Avantages :

    -Régime d'assurance et de fond de pension disponible
    -Congés maladie payés
    -Compagnie reconnu tant au Canada qu'aux États-Unis avec une excellente base de clients déjà établie
    -Poste polyvalent
    -Poste permanent avec horaire de jour

    Votre rôle :
    Il s'agit ici d'un rôle très polyvalent incluant du service à la clientèle, de l'aide à la facturation, des enquêtes de crédits, de la gestion de rendez-vous et de la gestion des plaintes.

    -Assurer un excellent service à la clientèle afin de la fidéliser
    -Produire des enquêtes de crédits lors de nouvelles commandes
    -Communiquer et faire le suivi avec les clients quant aux suivis des commandes et des dates de livraisons
    -Répondre aux plaintes des clients en leur offrant un service exceptionnel
    -Aider dans la gestion des factures clients et dans la résolution de celles-ci au besoin

    Compétences recherchées:
    -Au moins 3 ans d'expérience en service à la clientèle
    -Au moins 1 année d'expérience dans le domaine industriel
    -Bilinguisme (français/anglais) avec un anglais de 8/10 parlé
    -Maîtrise de la suite Office

    Rémunération :
    -Salaire entre 37 000 et 40 000 selon l'expérience
  • Location: Markham
    Job Type : Permanent
    Date: Friday, 21 July 2017
    Bilingual Customer Service Associate, Permanent job opportunity with a leading global financial company. Corporate Headquarters located in Markhm
    Major Responsibilities:
    This position is responsible for answering inquiries from customers and dealers in regards to automotive lease and finance accounts.
    * Maintain queue priority to answer customer inquiries within department standards
    * Professionally respond to all customer requests received by phone, fax or mail, accurately in a timely manner
    * Able to work in a high volume environment with accuracy and attention to detail.
    * Respond to customer requests with a Customer First approach
    * Maintain customer contact notes in the mainframe system.

    Qualifications:
    * University Degree or College diploma - a Business discipline preferred
    * Superior communication skills in English and French
    * Microsoft Office applications: Word, Excel
    * Working knowledge of Lotus Notes
    * Prior inbound customer service experience an asset
    * Ability to work shifts between the hours of 8am to 8pm, Monday to Friday
    (hours of work would be 8am-8pm, Monday to Friday. Rotating the evening shift (12-8:00) every 5th week. Its 4 weeks day shift, one week evening.)

    CONTACT: JAN.GIORDANO@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Burlington
    Job Type : Permanent
    Date: Friday, 21 July 2017
    Our client in Burlington has a great opportunity for Bilingual Service Agents for their Transportation/Heath care division. This is a Full time, permanent opportunity that offers endless career growth and stability for the qualified candidate. This is a world renowned company and one of the top employers in Canada.

    What's in it for you?
    * Work within a Top Employer in Canada
    * Full Time work on a permanent basis
    * Competitive salary of $42,000+ depending on experience

    What you bring to the table:
    * Fully bilingual French/English with exceptional verbal and written abilities
    * 2 years experience ideal
    * Previous customer service and/or administrative experience within Transportation/Health care an asset
    * Warehouse/Transportation management system knowledge an asset
    * Able to pass criminal record check
    * Strong ability to manage time and work with tight deadlines

    What you will be doing:
    * Bilingual English/French customer service and administrative tasks such as:
    * Performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues
    * Analyzes or interprets information and draws upon knowledge of procedures and individual judgment in the performance of tasks
    * Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures
    * Receives, researches and interprets documentation for the purpose of completing transactions
    * Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise

    If you meet the requirements and are interested in hearing more, please apply for immediate consideration.

    **Manpower-Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower-Group, we are committed to providing accommodations, and will work with you to meet your needs**
  • Location: Kitchener
    Job Type : Temporary
    Date: Friday, 21 July 2017
    Bilingual Customer Service Representative
    Bilingual Contact Centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Kitchener and nation-wide. Finding your passion is humanly possible.

    As a Bilingual Customer Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry
    * Have at least 1 year experience in the financial services industry
    * Have at least 1 year of call centre experience
    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time Monday to Friday from 8am-11pm. Guaranteed 20 hours a week and full time hours for the first 6 weeks.
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you could not find on your own. We are experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Richmond
    Job Type : Contract
    Date: Friday, 21 July 2017
    Do you enjoy helping others? Are you personable? Are fluent in English and French? If you said yes Manpower has the perfect job opportunity as a Bilingual English and French Customer Service Representative for you with their Richmond based client who specializes in coffee products.

    What's in it for you?

    * Full time hours
    * Day shift: Monday to Friday shifts are 7:30 am to 4 pm and 8:30 am to 5 pm
    * Hourly pay rate: $16- $17 depending on experience
    * Company shuttle service available to and from Brighouse skytrain

    What is the job?

    * Providing excellent customer support by answering client inquiries and concerns
    * Provide translation services for both internal and external documents/materials as required
    * Be familiar with company's products, pricing information and promotions

    What you bring to the job?

    * Fluent in English and French- able to listen, speak, read and write at a professional level
    * 2+ years of customer service experience
    * Ability to multitask
    * Able to keep a calm and professional demeanor
    * Ability to type 40 wpm
    * Attention to detail
    * Great attitude and is a team player

    Stop your job search and apply today. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Markham
    Job Type : Temporary
    Date: Friday, 21 July 2017
    Parlez-vous Français? Looking for a recipe for career success? Good news!

    Our client, a world leaders in kitchen cookware solutions.located in Markham is seeking motivated Bilingual (French and English) Customer Service Representatives to join their expanding team!

    The job:
    - Provide extraordinary customer service for all inbound inquiries about products, orders, and warranty claims
    - Apply a full-cycle customer service approach by clarifying concerns, identifying the source of the challenge, providing the best solution, and following up to ensure resolution
    - Interact with internal departments on a daily basis to ensure all orders have been received & entered and to confirm product information is current & up-to-date
    - Receive purchase orders from different accounts and create orders in AS400 system with daily use of Excel

    What's in it for you?
    - Full time hours Monday-Friday
    - 8:30am-4:30pm
    - Great Work environment
    - Competitive pay rate: $17/hr
    - Long term temporary position with strong potential to go permanent for the right candidate
    - Access to Manpower's online skills development database

    What you bring::
    - Fluently bilingual in French and English (written & verbal)
    - Minimum 2-3 years of experience in a fast-paced contact centre environment
    - Ability to think your feet and a knack for problem solving
    - High level of comfort in Excel and databases
    - Previous experience working in AS400 a strong asset

    Apply today! Not the job for you bit know someone who might be a fit? Bonus available for successful referrals.

    As a leader in employment services, Manpower connects you to the right job - the job that fits not only your skills and experience, but also what's important to you. Whether you're just entering the workforce or making a career change, we have the resources to guide you through your journey, including expert career advice, an online assessment portal, and access to thousands of free courses and jobs opportunities. We're here to help you win in the world of work.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Markham
    Job Type : Permanent
    Date: Friday, 21 July 2017
    Bilingual Re-Marketing Rep / Customer Service position available with a leading global automotive finance company. Headquarters based in the Markham area.

    Major Responsibilities:

    * Work lists daily, calling for late return of vehicles at lease end (includes skip tracing, review of credit bureaus and working with bailiffs)
    * Work with customers/insurance companies to get vehicles repaired
    * Work with dealers to get vehicles returned or paid out in full at lease end
    * Call to collect excess kms, wear and tear charges, bailiff and repair fees
    * Process all incoming paperwork (ie condition reports) and respond to customers/lawyers by letter when required
    * Work with auctions to ensure vehicle is transported promptly

    Qualifications:
    * Previous experience in customer service or related role
    * A university degree in a business discipline or post secondary diploma
    * Superior communication skills, Bilingual English and French
    * Negotiation and dispute resolution skills
    * Intermediate level skill level in Microsoft Office applications

    CONTACT: JAN.GIORDANO@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: New Castle - Schuylkill County
    Job Type : Contract
    Date: Friday, 21 July 2017
    We are looking for qualified candidates to work in a call center. Utilize your courteous, timely, and accurate customer service skills!

    You will be assisting internal and external customers with answering inquiries and solving problems related to the consumer questions.

    Skills Required:

    Computer Savvy
    Able to Multi-Task
    Great Communication Skills

    Put your clean background to use!
    HS Diploma Required

    Flexible Day Shift: 8:30 am -5:00 & 9:00 am - 6:00 pm

    If you are interested please register on-line at www.manpower.com and upload your resume! & Call the office @ 570-622-9704
  • Location: Bentonville
    Job Type : Contract
    Date: Friday, 21 July 2017
    Are you looking for a fast and dependable career growth? Now is your chance! Manpower is hiring for Customer Service Representative for a TOP Fortune 500 company in US. Stop your search and contact us now!

    WHAT'S IN IT FOR YOU?
    · $100 sign on bonus
    · Strong and dependable career path
    · Temporary to Permanent Hire
    · Benefits - 401K Match, Dental, Vision, Medical and Life Insurance

    You must be available to work anytime Monday-Sunday, 10:30 AM - 9:00PM (You will work 5 days with 2 full days off and 40 hours of each week. Your schedule hours and days will be rotated and will fall between the days and hours mentioned.)

    WHAT'S THE JOB:
    · Take inbound calls and assist customers with their inquiries, requests and complaints
    · Responsible for taking the information and entering it into client specific software

    MINIMUM QUALIFICATIONS:
    · High School Diploma or GED
    · Basic computer skills
    · Be able to pass Background Check and Drug Screen

    We love referrals so please share our job with friends and family. Also check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's job at www.manpower.com/mypath.
  • Location: Reading
    Job Type : Contract
    Date: Friday, 21 July 2017
    Are you a Call Center Representative with prior banking experience? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. You're also earning pay worthy of your expertise and can depend on a full benefits package. If that's your vision, Manpower has work for you.

    As a Collection's Specialist in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets; its clients.

    Are you interested? The ideal candidate will possess prior call center and banking experience; coupled with strong negotiating skills to offer problem resolution for repayment terms within banking guidelines.

    * Provide first-tier support to resolve customer issues
    *Advise customers of their responsibilities under terms of contract
    *Provide individual loan counseling on acceptable repayment terms
    *Miscellaneous responsibilities

    Manpower provides the opportunity to use your finely honed skills to make a real difference and collect pay that reflects your talent and expertise. If this is what you see for yourself, apply today.
  • Location: Bloomington
    Job Type : Contract
    Date: Friday, 21 July 2017
    Customer Service Representatives, Team Lead's and Supervisor are needed to work with the second largest discount store retailer Fortune 500 Company, Located in Brooklyn Park Minnesota.

    Email your resume to Kattiemae.mejia@manpower.com for an IMMEDIATE Pre-Screened interview ASAP

    What's in it for you?

     An opportunity to prove yourself and potentially get hired on a permanent basis with a well-known Fortune 500 company with endless opportunities for growth and development
     Ability to choose the shift that fits your need
     Working with an organization that is committed to digital innovation and continuous improvement

    You are a great fit if …
     You're Able to interact and communicate effectively with customers daily in a professional manner.
     You're Able to work independently and handle multiple tasks while maintaining personal work standards.
     You're Able to work in a team environment.

    IN - This role you will assist customers by effectively handling incoming calls and e-mails with high quality and professionalism, while achieving performance standards.

    Compensation…
     Customer Service Representatives - $14.00 Hourly
     Team Leads - $17.00 Hourly
     Supervisors - $18.00 Hourly

    Shifts…
     Sunday - Thursday - mid day, hours TBD
     Tuesday - Saturday- mid day, hours TBD
     Fri-Mon - mid day, hours TBD
     Weekend/Part-time only - hours TBD

    Background Profile…
     High School Diploma or GED
     Excellent interpersonal, written/verbal communication, negotiation and decision making skills
     Proven problem solving and critical thinking skills
     Strong work ethic, flexible, able to manage multiple priorities and adapt to change within a fast-paced Service Center environment
     Strong PC skills - Microsoft Office (Word, Excel, PowerPoint, Outlook) Experience in working within web based applications

    More information to come!

    COUNT DOWN STARTS NOW!!!!!
    IN 1, 2, 3 GOOOOOOO….

    APPLY
    APPLY
    APPLY
    APPLY
    APPLY
  • Location: Plano
    Job Type : Contract
    Date: Friday, 21 July 2017
    Manpower is currently hiring for Call Center Reps for one of our clients in Plano, TX!

    In these positions you will:
    * Take inbound calls from customers and provide exceptional customer service
    * Ensure customer satisfaction and strive to ensure service standards are met
    * Display empathy and positively while on the phone with customers
    * Other duties as assigned

    Shifts and Pay:
    * 1st shift, rotating schedules
    * $13.50 for unilingual
    * $14.50 for bilingual (Spanish)

    We find candidates are successful with the following:
    * High School diploma / GED
    * Previous call center experience is preferred
    * Excellent communication skills
    * Ability to work in a fast paced environment
  • Location: Plano
    Job Type : Contract
    Date: Friday, 21 July 2017
    Manpower is currently hiring for Customer Service Reps for one of our clients in Plano, TX!

    In these positions you will:
    * Take inbound calls from customers and provide exceptional customer service
    * Ensure customer satisfaction and strive to ensure service standards are met
    * Display empathy and positively while on the phone with customers
    * Other duties as assigned

    Shifts and Pay:
    * 1st shift, rotating schedules
    * $13.50 for unilingual
    * $14.50 for bilingual (Spanish)

    We find candidates are successful with the following:
    * High School diploma / GED
    * Previous call center experience is preferred
    * Excellent communication skills
    * Ability to work in a fast paced environment
  • Location: Las Vegas , Henderson , North Las Vegas
    Job Type : Permanent
    Date: Friday, 21 July 2017
    Thursday July 27th 2017

    We’re hiring for Fraud Analysts and Customer Care Specialists!

  • Location: Bentonville
    Job Type : Contract
    Date: Friday, 21 July 2017
    Are you looking for a fast and dependable career growth? Now is your chance! Manpower is hiring for Customer Service Representative for a TOP Fortune 500 company in US. Stop your search and contact us now!

    WHAT'S IN IT FOR YOU?
    · $100 sign on bonus
    · Strong and dependable career path
    · Temporary to Permanent Hire
    · Benefits - 401K Match, Dental, Vision, Medical and Life Insurance

    You must be available to work anytime Monday-Sunday, 10:30 AM - 9:00PM (You will work 5 days with 2 full days off and 40 hours of each week. Your schedule hours and days will be rotated and will fall between the days and hours mentioned.)

    WHAT'S THE JOB:
    · Take inbound calls and assist customers with their inquiries, requests and complaints
    · Responsible for taking the information and entering it into client specific software

    MINIMUM QUALIFICATIONS:
    · High School Diploma or GED
    · Basic computer skills
    · Be able to pass Background Check and Drug Screen

    We love referrals so please share our job with friends and family. Also check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's job at www.manpower.com/mypath.
  • Location: Plano
    Job Type : Contract
    Date: Friday, 21 July 2017
    Manpower is currently hiring for Customer Service Reps for one of our clients in Plano, TX!

    In these positions you will:
    * Take inbound calls from customers and provide exceptional customer service
    * Ensure customer satisfaction and strive to ensure service standards are met
    * Display empathy and positively while on the phone with customers
    * Other duties as assigned

    Shifts and Pay:
    * 1st shift, rotating schedules
    * $13.50 for unilingual
    * $14.50 for bilingual (Spanish)

    We find candidates are successful with the following:
    * High School diploma / GED
    * Previous call center experience is preferred
    * Excellent communication skills
    * Ability to work in a fast paced environment
  • Location: Bentonville
    Job Type : Contract
    Date: Friday, 21 July 2017
    NOW is your opportunity to start your career with the most sought after company in the World!

    Benefits include:
    * On-site Starbucks and Cafeteria
    * Store discount card
    * Own cubicle space and state of art headsets
    * Access to employee only outlet
    * Medical, Dental and Vision Benefits
    * Matching 401k and Retirement
    * Generous Time-off benefit

    Responsibilities:
    · Take inbound calls and assist customers with their inquiries and requests
    · Responsible for taking the information and entering it into client specific software

    If you possess superior customer relations skills, computer proficiency, along with dynamic personality and possess a great work ethic, now is your chance to get your foot in the door of a career oriented company.

    This is a full-time position, which requires your flexible availability. Schedule will fall between the hours of 10:30AM-9:00PM, with every other weekend off! Starting salary is $10.00 and will increase to $12.50 upon permanent hire. (Typically between 8-10 weeks, with good attendance and performance)

    Please call 414-269-3151 ext 1812 or email angelita.nisperos@manpower.com for immediate consideration.
  • Location: Mountain View
    Job Type : Contract
    Date: Friday, 21 July 2017
    Title: GUEST SERVICES /GREETERS
    Hours: 8am-6pm or 9am-5pm (Mondays-Fridays)
    Pay: $18 per/hr

    Provide guest and greeting services at specified locations throughout our client's offices in Mountain View and Sunnyvale during 8am-6pm or 9am-5pm.
    1. Welcome visitors to Google
    2. Direct visitors to the tourist hotspots such as Stan the Dinosaur, the Android Garden near LMK5, etc.
    3. Acts as a deterrent for unexpected guests
    4. Immediately and appropriately escalated any suspicious activity to our client's Security in the manner directly by the client.

    Associate to provide metrics on daily interactions with client population. Metrics to include but not limited to the total number of customer interactions.

    please email resume to merry.cariaga@manpower.com

    Associate will provide uniforms for the Guest Service Representative

    Associate will adhere to client's communications policies in its interactions with client's employees
  • Location: Alexandria
    Job Type : Temporary
    Date: Friday, 21 July 2017
    Calling all stay at home mom's or semi retired job seekers! Are you seeking part time employment with flexible hours and long-term stability? Choose from 5-20 hours per week! As a Janitorial specialist you will be performing cleaning services in a commercial building environment after 5pm in the Alexandria and surrounding areas. You will complete various cleaning duties specific to location, perform site inspections to verify tasks are completed, check and maintain proper storage of supplies and equipment.
    Interested? Contact Manpower @ 320.763.9899
  • Location: Ann Arbor
    Job Type : Temporary
    Date: Friday, 21 July 2017
    Are you looking for a temporary part-time position that allows you to work independently and could lead to future opportunities? Do you like speaking on the telephone? Can you commit to variable part-time hours including some evenings and weekends? You could be a perfect fit for this job!

    Manpower, Inc. of SE Michigan has partnered with the University of Michigan's Survey Research Center (SRC) to find eager and organized part-time telephone interviewers to work in a 61-station phone lab in Ann Arbor, MI.

    The SRC conducts some of the most widely cited and influential studies in the world. SRC telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection. Interviewers communicate the reason for the call, answer questions about the projects, and seek to get individuals to participate in the studies. The data collected is about important topics like health, careers, confidence in the economy, family and friends in your social network, risk for suicide among teens and soldiers, and many others.

    Why you'll love working for us…
    * A chance to learn about social research working at an industry leader
    * Opportunities to work future studies based on your performance
    * Provide important, meaningful data for use in scientific research
    * U-M SRC is one of the most prominent and successful research organizations in America today

    What you'll get...
    * Paid training
    * A local job on campus with the convenient option of public transportation
    * $13.25 per hour (certified Spanish/English bilingual candidates earn $15.25 per hour)

    Are you able to...
    * Multitask - listen and type at the same time
    * Work 16 - 24 hours per week during the week and on weekends
    * Work until the end of a project (6 months - one year)
    * Self-motivate to get to work and achieve goals
    * Portray a professional demeanor at all times

    If so, we want to hear from you! Contact the Manpower office to apply today: 734-665-3757. Get a head start by creating an account at www.manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    The University of Michigan is an equal opportunity/affirmative action employer.