Help Desk

Industry

Call Center and Customer Service

Advert ID

USA_394254

Location

Rochester

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD12.50/hr

No. of Openings

1

Branch Information

Rochester, NY - (USA) 2534 Ridgeway Ave NY Rochester , NY - 14626 Phone : 585-227-6008

ContactNumber

585-227-6008

Job Description

Help Desk (Tier 1 Call Center)



What's in it for you?

* $12.50 hr

* 32-40 hours a week

* Incredible work environment

* Contract position



What is the job?

* Teach or instruct work-related subjects to students who have graduated or left high school.

* Includes correspondence school instructors; industrial, commercial and government training instructors; and adult education teachers and instructors who prepare persons to operate industrial machinery and equipment and transportation and communications equipment.

* Teaching may take place in public or private schools whose primary business is education or in a classroom associated with an organization whose primary business is other than education.

* Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

* Responds to inquiries and requests for assistance with an organization's computer systems or PCs.

* Logs calls, identifies problems, troubleshoots and provides advice to assist users through standard scripts or checklists.

* Coordinates with level 2 or higher IT resources to resolve problems if necessary.

* May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.



What you bring to the job?

* Previous call center experience

* Open Availability**

* Great attitude

* Ability to pass Background Check



Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals so please share our job with friends and family!