Bilingual CSR - Inbound Business Services

Industry

Call Center and Customer Service

Advert ID

CAN_396860

Location

Ajax

Job Type

Temporary

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Pickering, ON - (CAN) 1315 Pickering Pkwy Suite 100 ON Pickering , ON - L1V 7G5 Phone : 905-831-7683

ContactNumber

905-831-7683

Job Description

Parlez-vous Francais? We want to hear from you!



As a customer service agent working in a state-of-the-art call center environment, you will play an integral role in interacting with the team of associates, providing top-notch technical support, resolving problems for both external and internal clients and processing revenue related transactions.



What's in it for you?

-Location: Ajax (Harwood & Bayly)

-Pay rate:$17.50/hour + 4% vacation pay

-Ability to work 8 hours between the hours of 8am to 8pm (Monday to Friday)

- Access to Manpower's online skills development database

-Paid statutory holidays Referral Bonus

-Weekly pay deposited directly into your account



The Job:

-Responding to customer's queries, solving issues/answering questions about policies, rules and providing guidance.

-Communicate with customers in both French and English via telephone, email and chat

-Identify products and services that will meet each customer's needs, resulting in a satisfied and happy customer.

-Proficient and fluent in both French and English



What you bring to the job:

- High school diploma or equivalent.

- Preferred Cisco/CompTIA/Microsoft Certification or equivalent Computer Science -Degree preferred

- Verbal and written fluency in French and English

- Detail orientated and motivated

- Minimum 2 years of prior Call Center experience preferred

- Excellent oral/written communication and problem solving skills.



Interested? Apply now or connect with us today at 905-831-7683 to learn more.



Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!



Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.