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Customer Service Agent

Industry

Insurance

Advert ID

USA_398433

Location

Jacksonville

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Jacksonville, FL - (USA) 9823 Tapestry Park Circle Suite 10 FL Jacksonville , FL - 32246 Phone : 904-807-9608

ContactNumber

904-807-9608

Job Description

Posting Title: Customer Service Agent



Job Summary:

If you have strong customer service and organizational skills, this could be a great next step for your career. The Customer Service Agent job duties are to comply and adhere to all licensing rules and internal procedures for processing new agency appointments. In addition, all existing appointments must be kept in compliance. This position will also support sales in new agent appointments, referrals for new appointments and various other customer service support tasks.



Responsibilities: Agency File Maintenance, Tracking and Audit.* Customer service requests via personal phone line, 1-800 line and other forms of medium exchange, including basic navigation through electronic mediums.* Other projects deemed appropriate and necessary.



Job Qualifications:

* High school diploma.* 3 years of customer service experience.* 3 years of general business clerical experience.* Insurance industry background desired.* Proficient on Microsoft Office Products.