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Part Time Customer Service Representative Contract Opportunity!


Call Center and Customer Service

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Branch Information

Manpower Global Enterprise - (USA) 100 Manpower Place WI Milwaukee , WI - 53212 Phone : -



Job Description

This is a contract opportunity for 6 months in northern Austin Texas with a start date in the beginning of March.

This is a Part-Time Role Only/No expectation of Full Time in the future. Contractor will participate in mandatory training for the first fourteen business days from 8am to 5pm. Assigned shifts after completion will be between 9 am and 3 pm, with a minimum of four hours work per day. High school diploma, GED, or equivalent certification required w/ minimum 6 months of customer service or call center experience preferred. Minimum 1 year Microsoft Office preferred. Prior Medicaid experience preferred.

This role provides unbiased assistance to Medicaid Providers with questions regarding eligibility, medical claims status, and other program questions. Responds to phone inquiries in a prompt, courteous and concise manner. Documents all encounters in clear and concise online logs. Transfers callers to other Call Center units as needed. Meets individual performance and attendance metrics. . Performs other duties as may be assigned by management.

Thank you for reviewing and I look forward to hearing from you soon!

Michelle Morowski