French Bilingual Call Centre Rep

Industry

Call Center and Customer Service

Advert ID

CAN_401873

Location

North York

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16.00/hr

No. of Openings

1

Branch Information

Mississauga, ON - (CAN) 30 Topflight Drive Unit 10 ON Mississauga , ON - L5S 1Y1 Phone : 905-276-2000

ContactNumber

905-276-2000

Job Description

We are currently recruiting for front line customer experience agents to help process inbound and outbound calls in one of our many fast-growing call centers across the U.S. No prior customer service or health care experience is necessary; however, we do look for energetic, customer-centric, detail-oriented individuals who fit in well with our strong company culture.



Essential Duties & Responsibilities:

- Answer urgent and non-urgent phone calls using computer-telephony integration

- Provide information, document interactions, or schedule appointments using predefined scripts and templates

- Deliver message content back to clients

- Ability to read, write and comprehend the English language

- Ability to speak clearly and project good voice tone

- Ability to accurately document and present information during phone interactions

- Ability to multitask while on the phone

- Ability to keep information confidential

- Bilingual French/ English



What's in it for you?

* Full time hours

* $16 per hour

* Great work environment

* Opportunity for advancement in the company

* Weekly pay plus 4% vacation pay

* Access to Manpower's online skills development database



Please note that all candidates being selected for this request requires basic computer skills/navigation skills, typing skills, technical skills, customer service skills and clear communication in both languages (Verbal/Written). Our accounts includes thinking outside the box, troubleshooting and systematic functionality. All candidate needs to have open availability (Monday - Sunday, 7am-11pm, rotating shifts). We would like to interview candidates to ensure we have selected the right candidates for the position.



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs