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Annuity Customer Service Representative


Call Center and Customer Service

Advert ID




Job Type




Salary Range

Up to USD17.5/hr

No. of Openings


Branch Information

Manpower CORE 100 Manpower Place , WI - 53212 Phone : 414-982-1960



Job Description

Manpower is looking for an Annuity New Business Service Representative for a large Insurance client in Franklin, WI.

In this role you would be supporting the team by following up on the phone with third parties for funds that have been requested. You will also be analyzing and responding to incoming field emails and paperwork. You will be applying all types of checks excluding DIA and PDIA. Processing non prepaid Simple IRA application including application input. Covering incoming phone calls for the team during team meetings.


- Applying all check types excluding DIA and PDIA

- Processing non prepaid Simple IRA applications including application input

- Cover the phones for team meetings

- Analyzing and responding to incoming field emails and paperwork

- More in-depth follow-up with the field


Prioritizes and organizes own work to meet agreed upon deadlines.

Proficient in written and verbal communication to communicate with internal and external customers regarding cases.

Solid customer service skills.

Excellent attendance.

Demonstrated skills in analyzing information, problem-solving and independent decision making.

Strong written and verbal communication skills. Ability to multi-task, prioritize and manage time effectively. Willingness to embrace change in a fast paced work environment. Strong keyboarding skills and proficiency with current software packages. Excellent attendance.

Solves non-standard problems using established procedures.

Computer experience with solid keyboarding skills and proficiency with current software packages.

Identifies opportunities for process improvements.

Work experience in customer service and/or financial services.

Monday through Friday 8:30a - 5:00p