Resolution Specialists needed, $16.51 hourly



Advert ID




Job Type




Salary Range

Up to USD16.51/hr

No. of Openings


Branch Information

Wilkes-Barre, PA - (USA) 940 Schechter Drive PA Wilkes-Barre , PA - 18702 Phone : 570-825-5661



Job Description

Want to utilize your customer service, data entry, and problem solving skills? Manpower has a position open in the Pittston, PA Area and we want to talk to you.

What's in it for you?

· Competitive Wages: $16.51 hourly, with paid 401K at $4.41 per hour

· Shifts:

Monday to Friday 7AM to 3:30PM

Monday to Friday 12:30PM to 9PM

· Excellent working environment

What's the job?

* Issue informal resolution based on review of an appeal case by obtaining information from various resources, including utilization of the Income Verification Tool / calculator.

* Analyze appeals data using federal and/or state laws/regulations along with technical direction, guidance, tools and standard operating procedures provided by unit or client.

* May contact the appellant for more information / clarify questions.

* Writes factual summaries, available for the hearings by completing template form and gathering information from various document sources.

* May find error during completion of template and able to correct to ensure timely processing.

* May provide telephone outreach to the appellants to explain the results of the IR determination and respond to inquiries based on procedure/process.

* May perform other functions as requested by management within scope of level or occasional support of lower level functions as business/ volume needs require.

What you bring to the job?

· Strong communication and data entry skills

· Ability to pass Microsoft assessments to include: data entry, Excel, Word, and Outlook

· Ability to pass Criminal Background Check

Apply today or contact our recruiters at 570-825-5661 for more information. Do you know someone who could be a great match? We love referrals.