Home  Call Centre and Customer Service Jobs
  • Location: Scranton
    Job Type : Contract
    Date: Friday, 17 February 2017
    Leading Area Call Center is exploding with opportunity and seeking Customer Service Specialists to join their team. Parking is free and there is a full-service on-site cafeteria All positions Paid Training on March 6th. If selected your starting pay rate is $12.00 per hour and the hours of Paid Training are 8:00 am- 4:30 pm. Upon completion of training, you will be assigned a shift beginning as early as 8:00 am or as late as 2:00 pm. Alternate shift may be selected once seniority is gained. Upon permanent hire by our client and Quality Scores are achieved, you may be offered the option of continuing to work at this beautiful, spacious and airy facility or - Work from Home.

    This position requires intelligence, compassion and the ability to communicate well. Will be taking inbound calls from healthcare insurance subscribers. With the information gained in training, you will help subscribers make plan choices and answer other questions that they may have. During peak season there will be an opportunity for overtime and occasional weekend work.

    To qualify you need:
    * At least 6 months Customer Service experience by phone or in person
    * Proof of highest level of education (HS Diploma or GED)
    * To be looking for a long-term career opportunity
    * To be successful in a Call Center skill assessment

    To access the assessment, click on the link below. It will take you to a brief qualifying questionnaire. Following, you will receive an email with a link to the Customer Service Skill Assessment. The assessment takes 45 -- 60 minutes of undisturbed time. We will have your results within one business day!

    Click on:

    www.directch.com/manpowertmg



    For free Manpower Career Resources, visit http://www.manpowergroup.us/mypath/
  • Location: Ada
    Job Type : Temporary
    Date: Friday, 17 February 2017
    Manpower is looking to hire 20 bilingual (Spanish/French/Mandarin) call center representatives to join us this May. We have both full-time and part-time positions available
    What's in it for you?
    - Performance bonus
    - Competitive wages
    - Paid training
    - Free college tuition

    What's the job?
    - Process customer orders and business maintenance requests efficiently
    - Provide bilingual customer support in Spanish, Mandarin or French as well as English
    - Provide friendly, helpful service to all internal and external customers through accurate and proficient utilization of the knowledge management tool and additional training received

    What you bring to the job
    - A great attitude and a friendly voice
    - A high school diploma or GED
    - Ability to pass a background check and drug screen
    Stop your job search and apply today. We love referrals so please share our jobs with family and friends.
  • Location: Halifax
    Job Type : Contract
    Date: Friday, 17 February 2017
    Are you a Bilingual Customer Service Rep with an interest and experience in the banking or insurance industry? Our client in Halifax is looking for YOU!
    As a Bilingual Customer Service Representative you are:
    * Fluent in French and English (verbal and written)
    * Provide high quality service to advisors and clients via the telephone
    * Handle high volumes of telephone inquiries within established productivity
    With your knowledge and experience you will:
    * Work Part-time hours Monday to Friday between 8:00am-12:00am and Saturdays 10:00am - 6:00pm
    * Love using your Fluent French and English on the job
    * Strong Attention to Detail

    Interested? Apply now!
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Toronto
    Job Type : Contract
    Date: Friday, 17 February 2017
    As a Bilingual Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets: its clients.

    What you will be doing:

    * Resolve client problems quickly and/or refer to colleagues as appropriate
    * Work accurately and efficiently in a multi-tasking environment where high attention to detail is required in order to balance cash, credits and other monetary transactions
    * Create an exceptional client experience by proactively engaging with clients to understand and meet their immediate banking needs
    * Conduct root cause analysis on reoccurring anomalies to identify the source of the error and address the issue to avoid repeated client irritant
    * Ensure customer inquiries and complaints are handled in an efficient, professional and timely manner
    * Liaise with business partners and support centres such as Retail Operations, Retail Electronic Banking Operations, and branch networks nationally, including lines of business to complete the investigation or fulfillment of the request
    * Provide customers with detailed explanation of recommended actions or alternatives and verify their understanding of the proposed course of action
    * Perform additional duties as required

    What we're looking for:
    * Bilingual in French and English
    * 1-3 years of related work experience within Processing, Branch Banking and/or Operations or Customer Service environment

    This positions offers:

    * The advantages of working with a leader in the world of work that understands the importance of life/work balance
    * Opportunities for career change and growth
    * Continuous learning opportunities- free training
    * Great foot in the door opportunity

    Please apply directly to this ad for immediate consideration. Not the job for you, but know someone who might be interested? Refer them to us for a referral bonus!

    We look forward to connecting!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Reading
    Job Type : Contract
    Date: Friday, 17 February 2017
    Are you a dynamic person who likes to interact with people? Do you seek an opportunity to showcase your customer service skills? If so, please continue to read on!

    This opportunity requires excellent communication skills, problem solving and conflict resolution abilities coupled with the ability to communicate with all levels of management and outside vendors.

    Responsibilities:

    The Call Center Representatives are responsible for providing consistent high quality customer service to customers via the telephone by accurately responding and educating customers on banking services. While consistently adhering to bank policies and procedures, code of ethics and all Federal, State and local laws.

    *Resolves problems by clarifying; researching and exploring answers and alternative solutions; implementing solutions and escalating unresolved challenges.
    *Build; Strengthen Customer Relations.
    *Sell additional services by recognizing opportunities to up sell accounts; by explaining new features.
    *The ability to excel in a fast pace environment coupled with the ability to multi-ask while accurately documenting Customer files.

    Manpower offers all the advantages you would expect from an industry leader - including a competitive salary, comprehensive health benefits, training and much more.

    Apply today at manpower.com
  • Location: Duluth
    Job Type : Permanent
    Date: Friday, 17 February 2017
    CALL CENTER REPRESENTATIVE
    As a full time, temporary customer service representative for our client, your friendly personality and ability to jump in with your can-do attitude are critical to the smooth flow of its daily operations.
    What's in it for you?
    * Full Time Hours
    * Weekly Pay: $12.00 Per Hour
    * Manpower's Free Tuition Program to improve your skills
    * Welcoming Office Environment

    What is the job?
    * Data entry of customer orders
    * Taking incoming customer phone calls and emails

    What you bring to the job?
    * Ability to work 40 hours per week on the day shift
    * Reliability
    * Great customer service skills and ability to use a computer

    Stop your job search and apply today. We love referrals so please share our job with friends and family.
  • Location: Conway
    Job Type : Contract
    Date: Friday, 17 February 2017
    As a Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.

    Are you interested? The ideal candidate will possess:
    Prior call center center experience and or office/clerical experience
    Ability to access and retrieve information using a PC and basic understanding of Microsoft Office products

    Are you a Call Center Professional - a Customer Service Whiz!... Look no further. We have the opportunity for you.
  • Location: Gettysburg
    Job Type : Temporary
    Date: Friday, 17 February 2017
    Are you a dynamic person who likes to interact with people? Do you seek an opportunity to showcase your customer service skills? If so, please continue to read on! Our client in the Reading area has long-term Customer Service positions available in a call center setting. The rate of pay is $14.90/hr! If you have excellent data entry and phone skills, like to work in a team environment assisting callers, this may be for you! Qualified candidates should have previous customer service experience, the ability to multitask and be an over-achiever! To see if you qualify, submit your resume or call us today!
    Manpower offers all the advantages you would expect from an industry leader - including a competitive salary, comprehensive health benefits, training and much more.

    Apply today at manpower.com
  • Location: Greenville
    Job Type : Contract
    Date: Friday, 17 February 2017
    Customer Service positions available in Greenville, Ohio. These positions are full-time on 1st shift. Qualified applicants will be able to work an 8 - 10 hour shift within the hours of 7:30am - 5:30pm (Should be able to work up to 10 hours/day in the busy seasons - Spring and Fall, and some Saturdays for 4 hours).

    You will be able to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Will write up orders including quoting pricing which are received from phone calls, emails, live chats and website contacts. Should have the ability to multi-task and have good prioritization skills.

    Candidates will need to have experience with Outlook.

    Qualified applicants will also be able to work with minimal supervision.
  • Location: Thousand Oaks
    Job Type : Contract
    Date: Friday, 17 February 2017
    Are you a Call Center Representative or Customer Service Professional looking for a Part Time Opportunity? Imagine yourself as the voice of a major company. Your ease with people is winning new customers. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. Work part time and work your way to a full time opportunity.

    As a Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients. You delight in effective problem resolution. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. You have 3-5 years of experience in an office environment, preferably in the Medical Industry. And you're a whiz with Microsoft Office Suite.

    You LOVE people and resolving their concerns. You are energized by meeting new people and you want more challenging work. It's time for an opportunity to use your finely honed skills to make a real difference.

    Sounds good? Then apply today by visiting www.Manpower.com to sign up and call our office for your in-person interview right away. (805)983-1300.

    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower comprehensive benefits package which includes furthering your education.
  • Location: Duluth
    Job Type : Permanent
    Date: Friday, 17 February 2017
    CUSTOMER SERVICE REPRESENTATIVE
    As a full time, temporary customer service representative for our client, your friendly personality and ability to jump in with your can-do attitude are critical to the smooth flow of its daily operations.
    What's in it for you?
    * Full Time Hours
    * Weekly Pay: $12.00 Per Hour
    * Manpower's Free Tuition Program to improve your skills
    * Welcoming Office Environment

    What is the job?
    * Data entry of customer orders
    * Taking incoming customer phone calls and emails

    What you bring to the job?
    * Ability to work 40 hours per week on the day shift
    * Reliability
    * Great customer service skills and ability to use a computer

    Stop your job search and apply today. We love referrals so please share our job with friends and family.
  • Location: Conway
    Job Type : Temporary
    Date: Friday, 17 February 2017
    re you a Call Center Professional - a Customer Service Whiz!... Look no further. We have the opportunity for you.

    As a Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients.

    As a Customer Service Representative in our client's call center, you'll be a driving force for keeping high-level customers satisfied. Your attention to detail and organizational abilities will help you achieve successful one-call resolutions with our client's most valuable external assets - its clients. You delight in effective problem resolution. You're highly self-motivated. Extremely organized. You put your excellent people skills to good use. You minimum 1 year of experience in an office environment, preferably some in customer service. And you're a whiz with Microsoft Office Suite.

    Are you interested? The ideal candidate will possess:
    Prior call center center experience and or office/clerical experience
    Ability to access and retrieve information using a PC and basic understanding of Microsoft Office products
    Ability to work on assignments with limited instructions from leadership
    Ability to follow procedural guidelines

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. If this is what you see for yourself, you need to talk to Manpower Professional.

    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower comprehensive benefits package.
  • Location: Scranton
    Job Type : Contract
    Date: Friday, 17 February 2017
    Excellent new opportunities at a premiere Call Center in the Pittston Area seeking professional Call Center Customer Service Representatives. Positions need to be filled with qualified candidates ASAP as the start date is Monday, March 7th. Pay rate for this long-term project is $17.41 per hour and the hours of work are 3:30 pm - 12:00 am, Monday - Friday. Paid holidays available immediately and paid vacation after one year. Must be able to start Orientation and Training on March 7th. Training schedule is 8:00 am - 4:30 pm. Upon completion you will move to the 3:30 - midnight shift.

    The professional Customer Service Representative responds by phone or correspondence to the questions of subscribers. Excellent communication skills and the ability to pay close attention to detail in a fast paced environment will be necessary for success in this role. Proficiency in Word, Excel and Outlook is essential and your Data Entry needs to be fast and accurate. Candidates who are pre-selected will be required to take an assessment to measure these skills. To advance, you must be able to show a minimum of one year's recent experience in a Call Center performing Customer Service.

    Other pre-requisites include proof of education (HS Diploma or equivalent minimum) and clearance of a comprehensive background check prior to starting. If you thrive in a professional environment and have the desire to provide truly excellent customer service, apply now on www.manpower.com and search Scranton, PA for this opportunity.

    To learn more about Manpower's free Career Resources, including your ability to earn a free associates or bachelors degree, visit ttp://www.manpowergroup.us/mypath/.
  • Location: Montreal
    Job Type : Contract
    Date: Thursday, 16 February 2017
    Vous cherchez un poste stable à temps plein avec des possibilités d'avancement ? Nous pouvons vous aider à atteindre cet objectif. Notre client œuvrant dans le domaine de la sécurité résidentielle et commerciale est présentement à la recherche d'agent(e)s service à la clientèle/soutien technique pour combler plusieurs postes permanents.

    Ce que notre client offre :

    * Un poste permanent avec des avantages sociaux et un régime de retraite
    * Un poste à temps plein
    * Un poste accessible en transport en commun : Métro Langelier + 1 bus
    * Un programme de formation continue
    * Un environnement dynamique et convivial

    Les opportunités :

    1. Soutien technique
    Salaire : 16$ de l'heure
    Disponibilité demandé : 7 jours sur 7 entre 14h00-22h et 22h et 8h00.

    2. Facturation
    Salaire : 13.15$/h
    Disponibilité demandé : Lundi au vendredi de 12h00 à 23h00 et samedi entre 7h00 et 19h00

    3. Service loyauté client
    Salaire : 15.90$/h
    Disponibilité demandé : Lundi au vendredi de 12h00 à 23h00 et samedi entre 7h00 et 19h00

    4. Service à la clientèle :
    Salaire : 13.65$/h
    Disponibilité demandé : 7 jours sur 7 entre 14h00-22h et 22h et 8h00.

    Selon le poste que vous occuperez vous serez amené à entre autre :
    * -Répondre aux appels des clients
    * -Communiquer avec les services d'urgence.
    * -Identifier et Résoudre les problèmes techniques des clients
    * -Ouvrir les dossiers et vérifier la facturation
    * -Effectuer des dépôts et remboursements.
    * -Effectuer des suivis avec les clients
    * -Autres tâches connexes

    Veuillez nous faire parvenir votre cv dès maintenant si :
    * -Vous êtes bilingue en anglais et en français.
    * -Vous détenez un diplôme de secondaire 5 (atout).
    * -Vous avez une expérience d'au moins 1 an en soutien technique ou en service à la clientèle.
    * -Vous êtes disponible pour la formation de jour (lundi au vendredi) pour 3 semaines.
  • Location: Oakville
    Job Type : Temporary
    Date: Thursday, 16 February 2017
    Bilingual Advisor Service Representative
    Bilingual Contact Centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Oakville and nation-wide. Finding your passion is humanly possible.

    As a Bilingual Advisor Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry
    * Have at least 1 year experience in the financial services industry
    * Enrolled or completed your Canadian Investment Funds Operation Course
    * Enrolled or completed your Canadian Securities Course

    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time Monday to Friday from 8am-7pm
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you could not find on your own. We are experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Ada
    Job Type : Temporary
    Date: Thursday, 16 February 2017
    Manpower is looking to hire 14 bilingual (Spanish/English) call center representatives to join us this March for a two day assignment.
    What's in it for you?
    - Part time hours
    - Competitive wages
    - Paid Training

    What's the job?
    - Process customer orders and business maintenance requests efficiently
    - Provide bilingual customer support in Spanish as well as English
    - Provide friendly, helpful service to all internal and external customers through accurate and proficient utilization of the knowledge management tool and additional training received

    What you bring to the job
    - A great attitude and a friendly voice
    - A high school diploma or GED
    - Ability to pass a background check and drug screen

    Shift
    - March 30th - 5:30PM-10:30PM - Training
    - March 31st - 2:00PM-12:00AM - Phone Time

    Stop your job search and apply today. We love referrals so please share our jobs with family and friends.
  • Location: Kitchener
    Job Type : Contract
    Date: Thursday, 16 February 2017
    Are you a Bilingual Customer Service Rep with an interest and experience in the banking or insurance industry? Our client in Kitchener is looking for YOU!

    As a Bilingual Customer Service Representative you are:
    * Fluent in French and English (verbal and written)
    * Provide high quality service to advisors and clients via the telephone
    * Handle high volumes of telephone inquiries within established productivity

    With your knowledge and experience you:
    * Will work Part-Time Hours between Monday to Friday between 8:00am-12:00am and Saturdays 10:00am-6:00pm
    * Love using your Fluent French and English on the job
    * Posses strong attention to detail

    Interested? Apply now!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Bridgeton
    Job Type : Temporary
    Date: Thursday, 16 February 2017
    Are you a call center professional looking for some extra work thru tax season? The Clayton Manpower has an opportunity for you! We need call center professionals to show off their top notch customer service skills in Earth City, MO area. Qualified professionals will be answering W2 questions from callers and occasionally making outbound calls to callers as well. Shifts range from 7a - 11:45a at the latest, with a rotating weekend schedule. Pay ranges from $10 - $11 hourly. We must have a resume to consider. This is a wonderful opportunity to show off those people skill. Apply today!!

    Go to Manpower.com and sign up or call 314-721-2152 with questions.
  • Location: Las Vegas
    Job Type : Permanent
    Date: Thursday, 16 February 2017
    Are you a Customer Relations Manager Call Center Professional - a Customer Service Whiz!... Look no further. We have the opportunity for you. Are you looking to utilize your customer service call center expertise at a company that you are proud and eager to make your last career, then we have the opportunity for you!
  • Location: Las Vegas
    Job Type : Permanent
    Date: Thursday, 16 February 2017
    Do you have experience in assisting customers getting credit or minimizing fraud risk for clients and customers? - are you a Customer Service Whiz!... Are you looking to utilize your judgmental decision making expertise at a company that you are proud and eager to make your last career, then we have the opportunity for you!