Job Type :
Thursday, 16 March 2017
Manpower is currently recruiting for an experienced Electronic Technician to fill a long term temporary position in Baltimore, MD. The selected candidate will be responsible for the testing, troubleshooting and repair of hand held radio equipment. Detailed job description follows.
Responsibilities: - Performs logistical tasks, trouble shooting, repairs (mechanical or electrical in nature), testing, and cleaning of customer returned products. - Performs tasks associated with evaluating and validating customer complaint information, repair history, and contract entitlements. - Troubleshoots quickly and accurately based upon information given, observations, and/or product knowledge. - Thorough understanding of the top common failure modes of products in areas of expertise. - Performs work method analysis and develops best practices for a variety of operations along with setting standard work times. Analyzes data and trends associated to repeat repairs with ability to implement corrective actions. - Ensures that the test equipment, devices under test, and the testing environment are correctly maintained such that test results are not compromised with full understanding of maintenance and calibration programs. - Regularly contributes ideas and supports the implementation of continuous improvement action items. *Performs tasks associated with servicing customer product using both mechanical and electronic based skills. This includes mechanical repairs, board level repairs, cleaning, loading software/firmware, testing, and final inspections. *Learns and develops the ability to troubleshoot quickly and accurately (mechanical or electrical issues) based upon information given, observations, schematic fault analysis, and/or product knowledge. *Learns and develops familiarity with a smaller subset of products and processes. *Applies basic knowledge of electronic design principles *Documents records of work performed to resolve customer issues. Basic PC skills, MS office etc. Qualifications: - High school diploma or equivalent vocational qualification. - Minimum of 2- 3 years of related experience. Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards. Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, cleaning, testing, and final inspections. Records work performed in the form of symptom codes and parts replacement reasons. Develops familiarity with a subset of products, processes, and operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards. Provides input geared towards continuous improvement, work instruction documentation, and standardization of processes. Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving limited number of factors. Learns policies and procedures, and applies them in routine activities. Complies with all required safety practices, and regulations. High school education or equivalent vocational qualification. 1 year or more of experience.
Hours are M-F 8am-5pm. Please forward a resume for immediate consideration.