• Valid City, State or Zip Code: Mississauga
    Job Type : Contract
    Date: Thursday, 04 July 2019
    Looking for a Bilingual Personal Banker in Mississauga for one of our clients in the banking industry!

    RESPONSIBILITIES INCLUDE (but are not limited to):
    * Handle incoming requests in regards to general inquiries, helping with online navigation, doing password resets.
    * Candidates will be following risk and compliance model.
    * They will have to direct calls to different departments.
    * First call resolution
    * Providing alternate solutions to clients

    TOP SKILLS / EXPERIENCE:
    * Excellent verbal and written communication skills - candidates have to be fully bilingual (english & french)
    * Being able to multi task and work across multiple systems
    * Some Investment knowledge
    * They must have strong phone etiquette
    * Strong computer skills

    NICE TO HAVE SKILLS/EXPERIENCE:
    * CSC or IFIC would be a very nice to have
    * 0-2 years' worth of experience overall within customer service.
    * Prior banking/FI experience

    SOFT SKILLS:
    * Being able to learn multiple systems
    * Strong communication skills
    * Strong work ethic
    * Ability to think outside the box
    * Strong analytical skills
    * Ability to multitask with ease
    * Good problem-solving skills
    * Strong interpersonal skills
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Thursday, 04 July 2019
    Are you a Customer Service Professional looking for a new career? Imagine yourself as the voice of a major bank.. Your communication skills are positively impacting the success of the company and you're appreciated and rewarded for it. If that's your vision, Manpower has work for you.

    You'll be a driving force for keeping high-level customers satisfied. You're highly self-motivated and extremely organized. You put your excellent people skills to good use. You have 1-2 years of experience in an office environment, preferably some in customer service. And you're a whiz with Microsoft Office Suite.

    Are you interested? The ideal candidate will:

    * Provide factual and conceptual information, including policy interpretation and procedural advice on creditor insurance products
    * Provide superior customer service in the administration of creditor insurance products
    * Investigate and resolve escalations from CIBC branches, CIBC call Centers and creditor insurance customers
    * Inquiries may present unique applications, which require the incumbent to apply knowledge of external factors and internal factors (e.g. Practices, policies and principles) to develop win-win solutions for the customer
    * Assist in removing customer service and process inhibitors
    * Identify potential areas for improvement and provide feedback to Manager, to allow continuous improvement in handling of escalated issues through implementation of new processes, products and initiatives

    The ideal candidate will also possess:

    Significant attention to detail and must be able to adapt to frequent changes
    * Multitask between different programming systems
    * Ability to communicate well in English and French
    * Multitask between different programming systems
    * Undergraduate degree with focus in General Business or Finance is preferred
    * 1-2 years of general Business and Customer Service experience

    Pay Rate: 26.29/hr
    Contract: 6 months with possibility of extension

    You can see it. More challenging work. A more interesting work environment. The opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. If this is what you see for yourself, you need to talk to Manpower Professional.

    Manpower reach and resources bring you career options you couldn't find on your own. We're experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle.
  • Valid City, State or Zip Code: Mississauga
    Job Type : Contract
    Date: Tuesday, 02 July 2019
    Our client in finance sector is looking for data entry specialist to join their team.

    Location: Mississauga (Huronontario/401)
    Pay rate: 15/h. +4% vacation pay

    Must haves:

    Min. 7000 kph (assessment test required)
    availability to work shifts Mon-Fri 9.30/10 am-5.30/6pm

    Interested? Apply immediately
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Friday, 28 June 2019
    Manpower est actuellement à la recherche d'un officier/Agent aux lettres de credit.

    Nous offrons :
    Un poste de 6 mois avec bonnes possibilités de prolongation.
    Temps plein (37.5/h semaine)
    Emplacement de choix au centre de ville de Montréal
    Opportunité de débuter votre carrière dans l'une des plus grande institution financière au Canada
    Salaire 20.25$/heure

    Vos responsabilités :
    Assurer la création, la vérification et la production de lettres de crédit qui respecteront les normes émises par l'ICC (International Chamber of Commerce) soit les UCP (Uniform Customs and Practice for Documentary Credits)
    Vous aurez également à vous assurer du respect des règles anti-blanchiment d'argent et des politiques internes de la banque.
    Vous serez responsable de vérifier la légitimité des garanties (Securities) et la mise à jour de ces documents. Vous devrez travailler en étroite collaboration avec plusieurs entités à l'intérieur de la banque en plus de clients internationaux.

    Nous recherchons une personne parfaitement bilingue (français et Anglais) ayant un fort souci du detail.

    Le candidat idéal possède un Baccalauréat en Finance et une expérience dans le domaine des lettres de credit. Un atout serait d'avoir complété le cours des 'Canadian Securities' ou être certifié 'Certified Documentary Credit Specialist'
  • Valid City, State or Zip Code: Scarborough
    Job Type : Contract
    Date: Friday, 28 June 2019
    We are currently looking for a Bilingual (French/English) transaction processing officer for one of our clients in the banking industry in Scarborough!!

    The Transaction Processing Officer is accountable for transactions of a financial and non-financial nature related to account maintenance processing; posting customer deposits, related suspense account entries and adjustments and processing wires and transfers. Verify all incoming and outgoing transactions to ensure adherence to agreements and balanced reporting using independent judgement based on experience and using standard procedures and guidelines. Ensure productivity standards are achieved and Service Level Agreements are met or exceeded.

    RESPONSABILITIES:

    * Receive requests from internal and external clients for processing financial transactions (e.g. sending cables, IBP's, preparing drafts/money orders and transferring funds between accounts)
    * Process entries using multiple steps and involving unique situations (e.g. foreign exchange, corporate accounts) to ensure adjustments are posted directly to customer's accounts, operation centres or branches
    * Verify documentation on file to ensure accuracy (e.g. fax agreement, signatures, special handling instructions, available funds); create new client files using an in-house database system and ensure client service charges are calculated and charged appropriately
    * Receive requests and verify information against documentation, indicating any special handling instructions as dictated by the client; print and forward information as appropriate
    * Escalate non-conforming requests or those requests exceeding dollar limits to appropriate areas for authorization
    * Complete clerical duties such as filing, faxing, photocopying, stationery ordering, typing basic information and modifying established spreadsheets to provide
    administrative support to department

    MUST HAVE:

    * BILINGUAL IN FRENCH AND ENGLISH
    * Attention to details skills
    * Computer skills
    * Flexibility

    WORKING LOCATION: Scarborough

    PAY RATE: $17.61/hour

    LENGTH: 2 months contract!