Home  Call Center and Customer Service Jobs
  • Location: Wallagrass
    Job Type : Temporary
    Date: Friday, 15 February 2019
    Customer Service Representatives
    A busy office in the Fort Kent area now has multiple anticipated openings for Customer Service Representatives! If you take pride in providing a great customer experience, this is an excellent opportunity to get your foot in the door to permanent employment and gain insurance industry knowledge at a growing local company!

    What's in it for you?
    Stable full-time, temp-to-hire employment
    $11-12/hour, paid weekly
    Monday-Friday schedule working between the hours of 7am-7pm
    Build on your previous call center or customer service experience while gaining knowledge of the health insurance industry

    What will you be doing?
    Handling inbound calls in a call center environment
    Providing excellent customer service and claims assistance

    What will you bring to the job?
    A call center or customer service background
    Computer proficiency
    Excellent written and verbal communication skills
    Ability to successfully complete training, including HIPPA and confidentiality requirements

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-554-4376, or texting "Fort Kent CSR" to 207-560-0913.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "I have had nothing but the best experience working with Manpower - everyone there is so nice and professional. Manpower goes above and beyond - I could not be any happier with their services!" - C.B., Portland
  • Location: Conyers
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Bilingual (Cantonese) Telephone Interviewers

    Are you looking for a position that allows you to make an impact by assuring that health companies are working effectively and could lead to future opportunities? Are you bilingual in English and Cantonese? Do you like speaking on the telephone? What shift do you need to work? We can make it happen!! 1st shift, 2nd shift and part- time swing shift. 5 days a week.

    Manpower, Inc. of Atlanta has partnered with a prominent healthcare company to find eager and organized telephone interviewers to work in Conyers, GA.

    Telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection. Interviewers communicate the reason for the call, answer questions about the projects, and seek to get individuals to participate in the studies. The data collected is about important topics like health, customer service, family and social services and more.

    Why you'll love working for us…
    * A chance to learn about social research working at an industry leader
    * Opportunities to work future studies based on your performance
    * Provide important, meaningful data for use in scientific research and improvements

    What you'll get...
    * Paid training
    * Manpower benefits- paid college education, courses, health and holidays (once you completed eligibility)
    * Depending on experience pay rate of $12-14/hour.

    Are you able to...
    * Multitask - listen and type at the same time
    * Self-motivate to get to work and achieve goals
    * Portray a professional demeanor at all times

    If so, we want to hear from you! Contact the Manpower office to apply today:770-4831653. Get a head start by creating an account at www.manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $100 referral bonus for each successful referral.

    Manpower is an equal opportunity/affirmative action employer.
  • Location: Moncton
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Manpower is currently recruiting for Bilingual Customer Care Representatives to work with one of our well established clients in Moncton, NB. You must be fluently Bilingual (English/French), have a drive to provide top notch customer service, and possess strong computer skills.

    These positions are long term and full time, with day shifts of Monday to Friday, 8:30am to 5:00pm. These positions start at $16/hour.

    If you are interested in learning more about this opportunity, please apply to Manpower today!
  • Location: Fresno
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Do you enjoy being on the phones? How about receiving inbound calls? Enjoy sales and negotiations? How about weekly pay? If you answered yes to all questions we want to speak to you!

    Manpower has over 4,000 offices nationwide. Manpower is dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for more than 60 years.

    Manpower has positions available for Inside Sales. Associates will receive inbound calls and speak with potential customers about internet services. Associates will be on the phones for eight hours a day.

    Requirements:
    1. Recent experience in customer service call center or marketing
    2. Must have professional phone demeanor
    3. Drive to make sales
    4. Able to close and submit sales using Salesforce.com
    5. Able to follow up with customers regarding call and orders

    What's in it for you?

    1. Weekly pay
    2. Opportunity to learn new skills
    3. Full time work
    4. Monthly commissions + base pay

    Please contact our office at 559-431-1121 and ask for Angela for more details. Our client is looking to hire associates as soon as possible!
  • Location: Dulles
    Job Type : Contract
    Date: Thursday, 14 February 2019
    We are seeking a Customer Service Agent to join our team! You will be responsible for helping customers by providing account information and resolving technical issues.

    Must be ability to work all shifts.

    Responsibilities:

    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services
    Qualifications:

    Previous experience in customer service, sales, call center or other related fields
    Data entry experience and proficient in MS Word and MS Excel 2010
    Ability to work on weekends and holidays
    Ability to build rapport with clients
    Ability to prioritize and multitask, with the ability to work with multiple monitors
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Clear Drug and Criminal background

    For consideration for this position please apply.
  • Location: Rochester
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Customer Service Specialist

    Assisting consumers as well as the general public by answering incoming calls and verifying account information; Resolve customer issues via phone or email. Extensive training included.

    What's in it for you?
    * Full time hours
    * $ 14.50 per hour
    * Weekly pay
    * Monday through Friday (Open Availability)

    What is the job?
    * Assist prospective enrollees and people assisting enrollees
    * Track and document all inquiries using the applicable systems
    * Process new applications - via telephone
    * Transfer/refer consumers to appropriate entities
    * Process life event changes, demographic updates, disenrollment requests, and special periods as requested
    * Facilitate the fulfillment of caller requests for materials via email, or download.
    * (Bilingual employees) Facilitates translation services for non - English speaking callers
    * Escalate calls or issues to the appropriate designated staff
    * Attends meetings and training as requested and maintains up-to-date knowledge of all programs and systems

    What you bring to the job?
    * High School Diploma or GED
    * 2+ years experience navigating multiple systems
    * Ability to type 25 WPM
    * Strong interpersonal skills
    * Ability to follow both verbal and written instructions
    * Call Center experience ++

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals, so please share our job with friends and family. EOE
  • Location: Montr��al
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Quoi de mieux que de commencer l'année 2019 avec un nouveau challenge professionnel !
    Manpower à la capacité de vous offrir cette chance.

    Vous avez de l'expérience en matière de support technique bilingue (anglais/français) dans un environnement de centre d'appels?

    Ce poste est sûrement fait pour vous, notre client connu à travers le monde, spécialisé dans les technologies, offre des postes d'une durée de 2 ans à un salaire concurrentiel au centre-ville de Montréal !

    Le salaire est entre 21$ de l'heure fixé selon vos années d'expériences.

    Vous devez être flexible pour vos horaires de travail et vous devez être disponibles 24 heures sur 24, 7 jours sur 7, selon un programme tournant de 6 à 8 semaines.

    Dans le cadre de vos responsabilités, vous aurez notamment à :

    * Fournir un support client au client par téléphone, courrier électronique, chat et canaux Web ;
    * Effectuer des rappels au besoin. Exigences
    * Excellentes compétences en communication et en service à la clientèle
    * Vitesse de frappe minimale de 30 mots par minute
    * Aptitude à démontrer sa capacité à identifier des solutions sur la base de processus et procédures établis ;
    * Apprendre et connaître les produits et services des clients
    * Gérer efficacement la durée des appels / gérer le temps
    * Faire toutes autres tâches connexes
    Votre profil :
    Vous avez une bonne maitrise de Microsoft Office et de la navigation et de la configuration du système d'exploitation ;
    Vous devez avoir un très haut niveau de bilinguisme (Anglais et Français);
    Vous devez avoir de l'expérience en matière de support technique dans un environnement de centre d'appels. Un niveau élevé de compétences techniques est essentiel pour réussir dans ce rôle.

    Ce poste vous intéresse?

    Faites-moi parvenir votre CV sans plus tarder!

    Coline Ronda
    Spécialiste en Acquisition de Talent/ Talent Acquisition Specialist
    Coline.Ronda@manpower.com
    Tél : 514-848-9922 ext : 4101
  • Location: Conyers
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Bilingual (Cantonese) Telephone Interviewers

    Are you looking for a position that allows you to make an impact by assuring that health companies are working effectively and could lead to future opportunities? Are you bilingual in English and Cantonese? Do you like speaking on the telephone? What shift do you need to work? We can make it happen!! 1st shift, 2nd shift and part- time swing shift. 5 days a week.

    Manpower, Inc. of Atlanta has partnered with a prominent healthcare company to find eager and organized telephone interviewers to work in Conyers, GA.

    Telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection. Interviewers communicate the reason for the call, answer questions about the projects, and seek to get individuals to participate in the studies. The data collected is about important topics like health, customer service, family and social services and more.

    Why you'll love working for us…
    * A chance to learn about social research working at an industry leader
    * Opportunities to work future studies based on your performance
    * Provide important, meaningful data for use in scientific research and improvements

    What you'll get...
    * Paid training
    * Manpower benefits- paid college education, courses, health and holidays (once you completed eligibility)
    * Depending on experience pay rate of $12-14/hour.

    Are you able to...
    * Multitask - listen and type at the same time
    * Self-motivate to get to work and achieve goals
    * Portray a professional demeanor at all times

    If so, we want to hear from you! Contact the Manpower office to apply today:770-4831653. Get a head start by creating an account at www.manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $100 referral bonus for each successful referral.

    Manpower is an equal opportunity/affirmative action employer.
  • Location: Winnipeg
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Are you tired of the same job?
    Do you want something different and unique while you're using your French Skills?...
    Not feeling fulfilled with your current work?...

    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking immediate start for Bilingual Customer Service/Data Entry Specialist which commences February 21,2019 for a temporary full-time work possible of becoming permanent.

    What we Offer:

    * Wages: $14.91 per hour
    * Type of contract: Temporary Full Time
    * Length: 3 - 6 months
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 8:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on data entry and data management
    * Excellent communication skills in English and French speaking and writing skills
    * Exceptional Data Entry Skills and high precision with attention to detail
    * Minimum of 35 WPM with 95% Accuracy

    Essential Functions

    * Showcase exceptional customer service skills while dealing with customer via phone.
    * Prepares source data for computer entry by compiling and sorting information establishing entry priorities.
    * Processes customer and account source documents by reviewing data for deficiencies resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
    * Maintains data entry requirements by following data program techniques and procedures.
    * Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
    * Maintains customer confidence and protects operations by keeping information confidential.
    * Contributes to team effort by accomplishing related results as needed.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Location: Boston
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Location: Addison
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Interviews this week! Please send a current resume and phone number for your interview. Patti.axtell@manpowergroup.com.

    Duties include fielding customer calls concerning their bill, consulting and performing the research necessary to resolve inquiries. This is a soft collections position and will contact accounts to arrange resolution for outstanding invoices. They will also prepare billing adjustments, and perform general administrative tasks.

    * Competitive pay $17.00/hour
    * Mon-Fri: 7:00am to 5:30pm
    * Intermediate or better skills using MS Word and Excel required.
    * Prior customer service, call center, billing, or collections experience is preferred.
    * 4 month assignment (great foot in the door!)
    * Job Location: 2055 ARMY TRAIL ROAD SUITE 128 ADDISON IL

    Great foot in the door at a Top Company!
  • Location: Toronto
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    We are currently looking for a Customer Service Representative in Downtown Toronto for one of our clients in the banking industry!!!

    This role is accountable to provide excellent customer service and support to assigned business groups and/or customers, acting as the first point of contact for customer transaction, product and/or process inquiries through email, fax, telephone, and workflow technology.

    RESPONSIBILITIES INCLUDE (but are not limited to):

    * Inbound calls (30-70 calls daily) and outbound calls from/to Advisers and dealer back offices.
    * Inquiries would include but not limited to account status and product information about Mutual funds, term products and Insurance.
    * Conduct transactional calls
    * Handle escalations
    * Adhoc tasks as required

    TOP SKILLS / EXPERIENCE:

    * Ability to multi-task between various processes throughout the day
    * Focus on accuracy
    * Analytical skills

    NICE TO HAVE SKILLS/EXPERIENCE:

    * Call Center experience within a large organization
    * Previous experience in banking or FI
    * Canadian Securities Course or IFIC Mutual Funds course (either completed or in progress)
    * Knowledge of mutual funds, term products and insurance
    * Knowledge of transfer agency record systems

    SOFT SKILLS:

    * Strong Customer Service Skills
    * Lots of energy
    * Very self-aware
    * Strong phone etiquette
    * Good work ethic
    * Go-getter attitude
    * Detail-oriented
    * Punctual
    * Someone willing to grow within the department/bank

    WORKING HOURS:

    EDUCATION: University degree/college diploma or equivalent.

    WORKING LOCATION: Toronto

    PAY RATE: $19.30/hour

    LENGTH: 4 months contract!
  • Location: Milpitas
    Job Type : Contract
    Date: Tuesday, 12 February 2019
    Reporting to the Branch Manager or Operations Manager and partnering with Outside Sales, the Inside Sales Representative plays a key role in implementing the branch's business plan by meeting the needs of a diverse customer base. The Inside Sales Representative is responsible for a variety of branch functions, including customer relations, in-branch equipment rentals and merchandise sales, and equipment presentation. The Inside Sales Representative's primary responsibility is to proactively increase revenue for the branch by providing exceptional customer service, renting equipment, selling merchandise and advising the manager of product and service needs.

    Essential Duties: (Rank in order of importance, starting with most important)
     Process rental quotations, reservations and contracts in complete compliance with company policies and procedures.  Establish new rental and sales accounts by serving walk-in and call-in customers.  Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures.  Accurate use of United Rentals computer system for reservations, quotes, rental / sales.  Contracts and Phone Log.  Educate customers about proper equipment use.  Check out and demonstrate equipment for customers as needed.  Assist customers with the loading and unloading of equipment as needed.  Coordinate and track daily equipment pickups and returns with the branch dispatcher.  Generate leads for new business and communicate leads with Outside Sales Representatives.  Warm calling of lost and/or dormant accounts to retain business.  Dispatching delivery trucks and managing customer expectations regarding delivery.  Maintain a clean and presentable showroom, sufficiently stocked with merchandise that is properly priced.  Coordinate with all inside and outside branch staff to ensure customer satisfaction.  Perform other duties as assigned by the supervisor.

    # of Direct Reports: 0 Budget Responsibilities? (Yes or No): No Education:  Bachelors Degree preferred
    Education, Experience and Required Skills:
     Strong customer service orientation  Strong communication and presentation skills are essential  Sales experience preferred  Solid computer skills and knowledge of most current business software  Strong teamwork and interpersonal skills.  Independent worker and self-starter with strong self-imposed structure  Multi-tasking and Organizational Skills  Knowledge of Construction Equipment  Strong sense of urgency  Typing skills  Bachelor's degree preferred
  • Location: Cheektowaga
    Job Type : Contract
    Date: Tuesday, 12 February 2019
    Job Duties:
    * Contacting accounts payable offices to manage late or missed payments
    * Accurately managing account queue
    * Analyzing invoices for inaccuracy
    * Working closely with billing, rating, invoicing and sales to correct errors
    * Accurately reviewing and updating excel reports
    * Business to business calling

    Job Requirements:
    * High School Diploma or Equivalent
    * Microsoft Office experience required
    * Must have a strong attention to detail
    * Data entry and problem-solving skills preferred
    * Must be able to pass a drug screen and background check

    What's in it for you?
    * Fully paid training
    * Full time
    * Monday - Friday
    * 8:30am - 5:00pm (4 days) + 1 late night
  • Location: Menominee
    Job Type : Contract
    Date: Tuesday, 12 February 2019
    Are you looking for a short term part time clerical role? Do you enjoy talking to customers and have a good phone demeanor. Manpower is looking for a self directed motivated individual to call on store locations and update information and enter into database. Must be able to have good attention to detail and accuracy. If you would like to be considered for this part time role for approximately 3 weeks with a somewhat flexible schedule please contact Manpower at 906-863-6345 or register at www.manpower.com.

    Pay is $10.00 and hours are approximately 9:00 a.m. - 2:00 p.m. Tuesdays -Fridays.
  • Location: Winchester
    Job Type : Temporary
    Date: Tuesday, 12 February 2019
    Are you an experienced office professional looking for a long term temporary employment opportunity? Are you a demonstrated "proficient user" of Microsoft Excel? Are you a great people person and eager to learn?
    Our client is seeking an experienced professional to round out their customer service team from now until September 2019.

    Tasks will include:
    *Manually processing orders, credits, and return authorizations
    *Processing Invoices
    *Assisting with customer inquiries
    *Frequent use of Microsoft Outlook, Excel, and Word
    *Other duties as assigned

    The perfect candidate for this job will:
    *Have a bachelor's degree or equivalent work experience in customer service, data entry, and analysis
    *Be knowledgeable in the Microsoft Office suite, particularly Microsoft Excel and be willing to take an assessment to determine the level of proficiency in Excel
    *Be dependable, professional, and willing to learn
    *Have exceptional interpersonal communication skills and a willingness to work as part of a team
    *Be a proactive thinker and problem solver
    *Have an ability to prioritize and work multiple tasks during periods of high activity

    The job hours are Monday through Friday, 8 am to 5 pm. There is some flexibility to the schedule that can be discussed with our client. Pay is $16/hour.

    If you're interested and available for this position, apply now with an up to date resume!

    Manpower is the area's number one staffing company providing great jobs in the Shenandoah Valley region since 1987! Are you ready to make your next career move? Let Manpower help you find a job that fits you!
  • Location: Onalaska , Holmen , West Salem , Bangor , Rockland
    Job Type : Permanent
    Date: Tuesday, 12 February 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.
  • Location: Onalaska
    Job Type : Permanent
    Date: Tuesday, 12 February 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.
  • Location: Onalaska , La Crosse , Holmen , West Salem , Bangor
    Job Type : Contract
    Date: Tuesday, 12 February 2019
    Do you possess great social media skills? Do you like a variety of tasks and utilizing your customer service skills in a fast paced work environment?
  • Location: Montr��al
    Job Type : Contract
    Date: Monday, 11 February 2019
    Vous êtes un génie du soutien technique ? Vous aimez aider les clients à résoudre leur problème ?

    Vous avez de l'expérience en tant que conseiller support technique bilingue ?

    Alors n'hésitez plus et venez postuler chez une entreprise de renommé dans le domaine de la technologie.

    Environnement de centre-d 'appel convivial et dynamique, près du métro Champs de mars.

    Salaire de 21$

    Être disponible 24h/7jrs

    Le profil recherché
    - Minimum le secondaire 5 complété
    - Parfaitement Bilingue
    - Expérience en centre-d 'appel
    - Rapidité dans l'exécution de taches

    Faites-nous parvenir votre Cv au plus vite et ayez la chance de faire parti d'une entreprise d'envergure mondiale !

    Rania Hicham
    Rania.hicham@manpower.com
    514-848-9922 Ext 4111