Home  Call Center and Customer Service Jobs
  • Location: Dothan
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    We are seeking Bilingual Customer Service Representatives to join our team! Our well respected client in the Dothan area is seeking outstanding Bilingual CSRs for temp-to-hire job opportunities!

    As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. You will be responsible for helping customers by providing product and service information and resolving issues.

    Your responsibilities will include but are not limited to the following:
    Ability to navigate through multiple computer applications with speed and accuracy. As a Customer Service rep you will be responsible for taking inbound called pertaining to product availability. Provide troubleshooting assistance to customers. Ability to accept and implement coaching and feedback to achieve individual and team performance goals. Recommend products that best suit the customer.

    REQUIREMENTS
    * Fluent Spanish and English.
    * Computer skills
    * Excellent telephone manner and listening skills
    * Ability to relate to customers in a professional and courteous manner
    * Work in a team environment
    * Ability to work under pressure
    * Sit for long periods of time
    * Excellent attention to detail and multi-tasking
    * Self-motivation to work under own initiative
    * Must pass drug test and background check
    * Have High School Diploma or GED
    * Be at least 18 years of age or older

    What you'll need to be considered for this role?
    * Customer service experience
    * Proficient computer skills
    * Fully fluent in English and Spanish is a PLUS!

    Why Manpower?
    * Full time hours with possibility for permanent employment
    * Earn while you learn with Manpower college tuition program
    * $50 referral bonuses
    * Weekly pay every Friday
    * Access to over 4000 courses and certificates to upgrade your skills in the market
    * MyPath, a career path designed for you
    * Local staff that care about you and your career!
  • Location: Throop
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Interviews this week! Please attach a current professional resume and phone number for your interview. Day and Night shifts available. patti.axtell@manpowergroup.com or text at 541.727.7491.

    Duties include fielding customer calls concerning their bill, consulting and performing the research necessary to resolve inquiries. Will also prepare billing adjustments, and perform data entry. Additional duties will include general administrative tasks. Call Center setting.

    * Competitive pay $15.45/hour for day shift and $16.00 for NIGHT shift.
    * 3-4 month assignment (great foot in the door - possibilities for perm placement)
    * Mon-Fri: 8:00am to 4:30 pm AND 8:00pm - 4:30am (DAY and Night shifts are available)
    * Intermediate skills using MS Word and Excel required.
    * Prior experience in a call center, accounting, bookkeeping, billing, and general administrative is all good experience to have.
    * Job Location: 700 KEYSTONE INDUSTRIAL PARK THROOP PA 18512
  • Location: Crockett
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Are you looking for a permanent full-time job with a reputable insurance company that offers benefits?

    What's in it for you?

    Permanent position
    Full time hours

    Training: First 5 weeks of paid training 8am to 4:30pm, Monday-Friday
    After Training: Must be able to work an 8 hour shift between 7am-10pm, 7 days a week

    Start Dates: 4/1/19 | 4/8/19 | 4/15/19

    Competitive compensation $11 (up to $13/hr after training)

    What is the Job?

    *Listen and respond to customers' questions
    *Interact with customers to handle complaints, process orders, and provide information about the organization's products and services
    *Take orders, calculate charges, and process billing or payments
    *Review and make changes to customer accounts
    *Handle returns or complaints
    *Record details of customer contacts and actions taken
    *Refer customers to supervisors
    *Answer questions or requests from customers
    *Answer phone calls and utilize the computer to explore available solutions for customers
    *Handle 40 to 50 calls a day

    Work Location:
    Sharptown, Houston, TX 77074

    What you bring to the job?

    -Great Attitude
    - The want to attitude
    -Responds to telephone inquiries and complaints using standard scripts and procedures
    *Communicates appropriate options for resolution in a timely manner
    *Informs customers about services available and assesses customer needs

    Interested in moving forward? Well lets get you scheduled!
    1. Apply
    2. Call or Text Austrilia to be scheduled promptly 414.982.1957 ext. 1482
    3. Interviews are being held, Lets get you scheduled
  • Location: Boston
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Location: Moline
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Call Center Representatives Needed!
    Do you like to work with customers and helping people? Do you enjoy data entry and can learn computer software easily?
    If so, we have 4 call center openings in Moline, IL. These are temp-to-hire opportunities with a well established company in the Quad Cities. We are looking for people who can work either 1st and 2nd shifts and one weekend day a week. The starting pay is $12 an hour with possible pay raises after 3 months, 6 months and annually.
    The environment is beautiful and a nice place to work.
    Once this position goes to a permanent status, that company offers benefits including 401k, PENSION, paid holidays and health benefits.
    Please apply right away. These positions start April 1st.
    Background check and Drug Screening will be completed.
  • Location: Montr��al
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Vous êtes un génie du soutien technique ? Vous aimez aider les clients à résoudre leur problème ?

    Vous avez de l'expérience en tant que conseiller support technique bilingue ?

    Alors n'hésitez plus et venez postuler chez une entreprise de renommé dans le domaine de la technologie.

    Environnement de centre-d 'appel convivial et dynamique en plein centre-ville ! (Métro Champs de mars)

    Contrat de 21mois
    Salaire de 21$

    Être disponible 24h/7jrs

    Le profil recherché
    - Minimum le secondaire 5 complété
    - Parfaitement Bilingue
    - Expérience en centre-d 'appel
    - Rapidité dans l'exécution de taches

    Faites-nous parvenir votre Cv au plus vite et ayez la chance de faire parti d'une entreprise d'envergure mondiale !

    Rania Hicham
    Rania.hicham@manpower.com
    514-848-9922 Ext 4111
  • Location: Caledonia
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Manpower is seeking self-motivated, detail oriented and honorable individuals to join our Janitorial team in the Caledonia area. Employees will be responsible to provide full service for a well-known call center building. This is a long term contract with hire in opportunities on an evening shift (5PM to 1:30AM).

    Responsibilities:
    Cleans offices, common areas, lavatories, halls, food service areas and any other areas that may require attention.
    Sweeps, mops, scrubs, polishes floors and vacuums hallways, stairs and office space.
    Cleans light fixtures, ceilings and vents, walls, furniture, windows and window coverings.
    Will be required to properly and safely use cleaning chemicals per manufacturer and client standards.
    Empties trash and garbage containers.
    Replenishes supplies.
    May drive a golf cart or other vehicles.
    Moves furniture and sets-up tables and chairs.
    Notifies supervisor concerning need for major repairs or additions Complies
    with all company safety and risk management policies and procedures.
    Applies all applicable OSHA and related local safety requirements to all assigned work.
    May perform other duties and responsibilities as assigned.

    All interested are encouraged to apply with point of contact below;

    Contact Information
    Name: Jessica Bowman
    Email: jessica.bowman@manpower.com
    Phone: 616-957-0461 ext. 111
  • Location: Chicago
    Job Type : Contract
    Date: Tuesday, 19 March 2019
    Are you a self-starter who enjoys working with people, managing day-to-day tasks, collaborating with a team of professionals and earning the trust of your colleagues? If this sounds like you, then you may be a perfect fit for our Client in Chicago, IL.

    What's in it for you?
    * Provide top notch service to customers as well as supporting the Sales team in meeting customer goals
    * Get the opportunity to work directly with vendors/customers to ensure timely completion of the entire order process
    * Located in the heart of the City!
    * Easily accessible via public transportation

    Job Duties:
    * Provide excellent level of service, support and strive for consistently positive experiences for both internal and external customers
    * Utilize available systems and tools daily to monitor order progress and keep aware of potential problems that arise from time to time
    * Gather equipment manuals, create service lists and submit to client
    * Perform all other misc. administrative duties as requested

    Requirements:
    * High School Diploma and 12 to 18 months of related experience
    * Associates Degree preferred
    * Proficient in Word, Excel and Microsoft Outlook
    * Knowledge of SAP a plus!

    Apply today for immediate consideration!
  • Location: Madison
    Job Type : Contract
    Date: Monday, 18 March 2019
    We are seeking Bilingual Customer Service Representatives to join our team! Our well respected client on the West side of Madison is seeking outstanding Bilingual CSRs for temp-to-hire job opportunities! You will be responsible for helping customers by providing product and service information and resolving issues. Day shifts available starting at $17.50/hr.!

    Responsibilities:

    Handle customer inquiries
    Provide information about the products and services
    Troubleshoot and resolve customer issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving services

    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Bilingual (English/Spanish)
    Excellent written and verbal communication skills

    Why Manpower?
    * Full time hours with possibility for permanent employment
    * Earn while you learn with Manpower college tuition
    program
    * $100 referral bonuses
    * Weekly pay every Friday
    * Access to over 4000 courses and certificates to upgrade
    your skills in the market
    * MyPath, a career path designed for you
    * Local staff who care about you and your career!
  • Location: Monroe
    Job Type : Temporary
    Date: Monday, 18 March 2019
    Manpower is currently seeking multiple customer service representatives to work for our client in Monroe. These are long-term positions with both part-time and full-time schedules available. Pay rate is $13/hour. Job duties include providing customers with timely answers to order status, responding to product and pricing inquiries, resolving customer issues. Prior experience with a focus on enhancing customer service is required along with proficiency in MS Office. For more details and immediate consideration, call 734-665-3757 ext: 4. Get a head start by creating an account at manpower.com and then give us a call! Know of others looking for work? Please share this post! You could earn a $50 referral bonus for each successful referral.

    To see more openings with Manpower across Southeastern Michigan, visit manpowermi.com or follow us on social media.

    Manpower, Inc. of SE Michigan is an Equal Opportunity Employer.
  • Location: Jefferson City
    Job Type : Contract
    Date: Monday, 18 March 2019
    Manpower is hosting a job fair on behalf of Wipro Infocrossing at 1002 Diamond Ridge Dr #100, Jefferson City, MO 65109 on Monday, April 1st from 10am - 2pm. Manpower is partnering with Wipro to identify dependable candidates looking for long term employment and a company one can grow with! We are seeking applicants for Customer Service Representatives/ Call Center Agents; Provider Communication Specialists; Participant Services Agents; Pharmacy Technicians; RNs'; LPNs'; and more! Come out and see us and let us help you with your career path!
  • Location: Knoxville
    Job Type : Permanent
    Date: Saturday, 16 March 2019
    Do you have great customer service skills? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for customer service professionals in the Louisville, TN area. Apply today!
    What's in it for you?
     Direct Hire opportunity
     Wages starting at $10.75 up to $13 + Monthly incentives
     Benefits such as health insurance, 401k, and PTO yearly
     2nd shift hours (Candidates must be able to work 1 weekend-day)
    What is the job?
     Assisting customers who are in the pre-approval stage and post-approval stages of their loan
     Verifying information on loan applications and conduct documents reviews
     Applying payments to current and/or past due accounts
     Identifying fraudulent documents, making outbound verification calls, and responding to Amount customer emails.
     Provide excellent Customer Service to all Partner (Amount) customers (first call resolution is the goal) including optimal quality and compliance
     Employ technical abilities to troubleshoot and assist customers through the loan application as needed
    What do you bring to the job?
     Type at least 35 WPM
     Ability to pass computer literacy test
     Ability to work mandatory overtime
     Must be able to pass a Background Check, school verification and drug test
     Prior experience in Call Center, Customer service or any other related field (preferred)
    Stop the job hunt & find your new career with Manpower today!
    We E-Verify.
    Visit www.manpower.com apply!
    Come by our office at 7826 Montvue Center Way, Knoxville, TN 37919
    Call our office 865.690.1468 to schedule a time with your recruiters
    Follow us on Facebook @ManpowerKnoxvilleTN
  • Location: Montr��al
    Job Type : Contract
    Date: Friday, 15 March 2019
    Nous sommes actuellement à la recherche

    RESPONSABILITÉS:

    * Effectuer des appels de recouvrement entrants / sortants avec les clients concernant les factures / déclarations conformes (retard de paiement, appels de courtoisie)
    * Répondre aux appels entrants des clients concernant les factures / relevés échus
    * réduire la délinquance des clients
    * Interagir avec les clients, les avocats, les succursales et différents professionnels
    * S'acquitter d'autres responsabilités liées au service clientèle, selon les besoins

    DOIT AVOIR:

    * BILINGUE - français / anglais
    * 2 ans d'expérience en centre d'appel
    * Diplôme universitaire
    * Connaissance intermédiaire de Microsoft Office (Excel, Word, Outlook)
    * Expérience du service client
    * Excellentes aptitudes de communication
    * Compréhension exceptionnelle / supérieure à la moyenne du français et de l'anglais

    COMPETENCES:

    * Expérience dans les collections
    Compétences douces / Attributs:
    * Compréhension exceptionnelle / supérieure à la moyenne de la langue française et anglaise **
    * Résolution de conflit
    * Capacité à communiquer de manière claire et concise
    * comportement positif
    * auto-motivé
    * apprenant rapide
    * prend des initiatives
    * Axée sur le service à la clientèle
    * apprenant rapide
    * sens des ventes
    * apprentissage confortable nouveau logiciel
    * Proactif

    Lieu de travail: Montréal

    TAUX DE PAYE: 16.00 $ / heure

    HEURES DE TRAVAIL: Disponible du lundi au dimanche de 8h à 22h

    DURÉE: contrat de 12 mois! Possibilité d'extension ou de location permanente.
  • Location: Fredericton
    Job Type : Contract
    Date: Friday, 15 March 2019
    Manpower is currently recruiting for Customer Care Advisors for our client NB Power in Fredericton, NB. You must have great customer service experience and strong computer skills. You will be assisting NB Power customers in various aspects pertaining to their accounts. This is a full time indefinite contract that starts April 1, 2019 and pays $14/hour.

    If you are interested in this great opportunity, please apply right away!
  • Location: Springfield - Clark County
    Job Type : Contract
    Date: Friday, 15 March 2019
    We are seeking a Customer Care Specialist in Springfield, OH to join our team!

    Job Summary

    * Uses computerized system for tracking, information gathering and/or troubleshooting the items raised by the client/customer
    * Handle inbound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking, and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.

    ​Qualifications:

    * Requires a high school diploma or equivalent
    * Excellent verbal, written, and listening skills
    * Ability to multitask using technology, including call handling, loan level review and call documentation
    * 6 months experience in customer service

    Do you need more information? Contact Angela at 414-269-3151 ext. 1219. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Jefferson City
    Job Type : Contract
    Date: Friday, 15 March 2019
    Fulltime position located in Jefferson responsible for the day-to-day telephone contact with Missouri Medicaid enrollees and for assisting participants with questions related to their MO HealthNet claims and benefits in accordance with policies and procedures. Qualified candidates will have at least two years of experience in telephone customer service and issue resolution, as well as two years of experience in one or more of the following: healthcare, public health, managed care, and human services. Spanish language skills very much appreciated. Starting Pay is $12 an hour and working hours are Monday through Friday 8am - 5pm. Lots of room for advancement
  • Location: Jefferson City
    Job Type : Contract
    Date: Friday, 15 March 2019
    The Provider Communications Specialist is responsible for providing excellent customer service to MO HealthNet providers via telephone, mail, and email inquiries. They must maintain an in depth knowledge of MO HealthNet policies, regulations, and procedures and have the capability to clearly and concisely interpret and explain complex claims data. They access MMIS, eMOMED, and online Provider Manuals to research, analyze, and assist with provider inquiries. They are responsible to maintain departmental quotas and ensure that assignment deadlines are being met.
    Experience Necessary for a Provider: Qualified candidates will have at least 2 years experience in telephone customer service and issue resolution, as well as 2 years experience in one or more of the following: healthcare provider relations, healthcare patient relations, insurance claims processing, medical billing, medical diagnostic and procedure coding. They must have a proven ability to operate in a fast-paced, high volume environment while adhering to departmental guidelines.
  • Location: La Mirada
    Job Type : Contract
    Date: Friday, 15 March 2019
    Manpower has an immediate opening for a sales coordinator in La Mirada, California

    What's in it for you?

    * Shift : 1st shift - 8:00 AM - 5:00 PM

    * Pay Rate : $19.00 per hour

    What is the Job?

    · Do inbound and outbound calls

    · Process reports

    · Data entry works

    · Upsell Products

    What to bring to the job?

    · High School Diploma or equivalent

    · 1 year previous experience
  • Location: Ottawa
    Job Type : Contract
    Date: Thursday, 14 March 2019
    NOW HIRING 50+ CUSTOMER SERVICE AGENTS IN OTTAWA EAST
    Are you an experienced customer service professional looking for an exciting new opportunity? Do you want to work with one of the top 5 banks in Canada? Then you need to talk to Manpower today. On behalf of our client, Manpower is hiring for multiple call centre representatives to work at a financial institution in Ottawa East.
    This is an exciting chance to start a career with a great employer - don't miss out! We are hiring for full-time, long term contract roles with the chance to become a permanent position. We are looking for candidates with great customer service skills, and if you're French/English bilingual - even better!
    What's in it for you?
    *3 weeks of fully paid classroom training and 2 weeks on-the-job training
    *Full time hours with weekly pay plus 4 percent vacation pay
    *Great work life balance with two consecutive days off and a schedule provided in advance
    *Competitive hourly rate starting at $19.44 per hour with wage increases opportunities
    *Work in a cutting-edge industry within a clean and climate-controlled facility
    *Receive paid on the job training and mentor-ship in a variety of roles
    *Access to thousands of free career related courses via our online education portal
    What is the job?
    *Interact with customers via phone and or email
    *Provide information in response to inquiries about products and services
    *Handle and resolve complaints from customers in a professional, friendly and efficient manner
    *Rotational shift- Monday-Sunday for 8 hours a day, 5 days a week somewhere between 8am- 12am
    What you bring to the job?
    *Previous customer service experience in retail, finance, administrative or call center sectors
    *Great attitude and ability to work in a team
    *Excellent communication in English or French is essential as 70% of the calls are French
    *Availability to work a flexible schedule
    *High school diploma or equivalent (such as a GED)
    You can see it now - an opportunity that can become a career, not just another job. A chance to showcase your strong customer service skills in a position that offers you room to grow and develop your skills. If this is what you've been looking for, then you need to apply to Manpower now by clicking Apply Now. Recruiter are standing by to connect with you.
    We love referrals! Refer and Earn with our referral bonus program.
    Manpower offers associates valuable work experience, opportunities for training & development, and professional advice. Manpower also has great perks for associates including discounts on hotels, home & auto insurance, apparel, and much more!
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Indianapolis
    Job Type : Contract
    Date: Thursday, 14 March 2019
    Customer Service Agents:

    Calling all Experienced Call Center Customer Service Reps! With your call center experience and desire to provide an excellent customer experience Manpower has a fantastic job for you. Bring your enthusiasm and bright smile to your next career. Bi-lingual opportunities for Spanish and French speaking call center associates. Apply today!

    What is in it for you?

    * $12.00/ hour ($13.00- if fluent in Spanish or French)
    * Day shift hours - All Monday thru Friday
    o 8am-5pm
    o 9am-6pm
    o 10am-7pm
    o Flexibility is a PLUS
    * Great work environment - Free Parking
    * Temporary to Direct Hire opportunities
    * FREE College Education

    You do not want to miss out on this opportunity, apply today! Do you have additional questions, call Andrea at 317-887-0933.