Home  Call Center and Customer Service Jobs
  • Location: Ottawa
    Job Type : Permanent
    Date: Wednesday, 13 March 2019
    Are you seeking a chance to grow in Finance industry? Manpower can make it happen.
    Our Client, one of the top 5 Banks in Canada is looking for bilingual candidates to join their customer service representative team. This is your chance to enter the ocean of opportunities and growth.
    As a customer service representative, you will not only help with the operations but also use the financial knowledge to customer requests related to Banking services and contribute to ongoing improvement for one of the leading financial institutions.
    What's in it for you?
    *Full time hours with weekly pay plus 4 percent vacation pay
    *Great work life balance with two consecutive days off and a schedule provided in advance
    *Competitive hourly rate starting at $19.44 per hour with wage increases opportunities
    *Work in a cutting-edge industry within a clean and climate-controlled facility
    *Receive paid on the job training and mentor-ship in a variety of roles
    *Access to thousands of free career related courses via our online education portal

    What is the job?
    *Interact with customers via phone and or email
    *Provide information in response to inquiries about products and services
    *Handle and resolve complaints from customers in a professional, friendly and efficient manner
    *Rotational shift- Monday-Sunday for 8 hours a day, 5 days a week somewhere between 8am- 12am.

    What you bring to the job?
    *Previous customer service experience in retail, finance, administrative or call center sectors
    *Great attitude and ability to work in a team
    *Excellent communication in English or French is essential as 70% of the calls are French
    *Availability to work a flexible schedule
    *High school diploma or equivalent (such as a GED)

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 1-800-265-2833. We love referrals. Visit the Jobs section of our Facebook page @ManpowerEasternON and easily share opportunities with friends and family and increase your compensation for each successful referral. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.ca/mypath

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Fredericton
    Job Type : Contract
    Date: Wednesday, 13 March 2019
    Manpower is currently recruiting six Bilingual Contact Centre Associates for NB Power in Fredericton, NB. You will be responsible for taking inbound calls from NB Power customers on their accounts. You must be fluently bilingual (French/English) with the verbal aspect being the most important, You must also have strong customer service skills and computer skills. A High School diploma is a must, along with two or more years in a customer service role.

    These positions are Monday to Friday, with shifts being anywhere from 8am to 8pm, and the starting wage is $14/hour.

    If you are interested in this opportunity, please apply to Manpower today!
  • Location: Charlotte
    Job Type : Contract
    Date: Wednesday, 13 March 2019
    What are you working forward to?

    As a Manpower employee you can expect to be placed into a career. We find the best fit candidates and place them to great opportunities !

    What you'll do as a Customer Service Representative?

    As a Customer Service rep you will be responsible for taking inbound called pertaining to equipment rentals. Customers will likely call to start a contract renting equipment or simply needing to end their service . Either way they will need a great rep to be able to assist them along the process

    Whats Expected

    To be successful in the role you will have to have great people skills, written/ verbal communication skills, computer skills, Ability to work in a team environment, and the ability to maintain a positive relationship with customers.

    What you'll need to be considered for this role

    Customer service experience
    Proficient computer skills

    Fully fluent in English and Spanish is a PLUS !

    Be 18-years-old or older

    Have a high school diploma or equivalent

    Be willing to take a drug test, Background test, Company Assessment
  • Location: Duluth
    Job Type : Contract
    Date: Wednesday, 13 March 2019
    Manpower has immediate opening for a Customer Care Specialist - Spanish Bilingual in Duluth GA

    What's in it for you?

    * Shift : Shifting schedule

    * Pay Rate : $14.00 per hour

    * Duration : 6 months temp to perm

    What is the Job?

    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.

    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.

    * Because every customer is different we expect you to take the initiative to truly understand our customers current challenges, solve them, and use your expertise to proactively help them avoid future challenges.

    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    What to bring to the job?

    * At least 1 year Call Center experience

    * Strong attention to detail

    * Love talking to people and ability to WOW customers on every call

    * Excellent verbal, written, and listening skills

    * Relentless drive to own the customers problem and resolve it

    * Ability to adapt well to change

    * Ability to work well in a fast paced work environment

    * Ability to think outside of the box to resolve problems

    * Ability to multitask using technology, including call handling, loan level review and call documentation

    * Minimum high school diploma or GED, and 1 year work experience required

    * College degree with 0-1 year work experience, preferred
  • Location: Evansville
    Job Type : Temporary
    Date: Wednesday, 13 March 2019
    Manpower is currently recruiting for a Call Center Consumer Specialists for a client in Evansville. Call Center Consumer Specialists are experts of our clients products, promotions and programs, and are the frontline representatives of the client's brand.

    This position is responsible for driving client business, building consumer relationships and supporting brand initiatives through contacts with customers - via phone, letter, email, chat, and various social media platforms.

    Primary responsibilities include, but aren't limited to:
    - Drive business, build and retain consumer relationships through exceptional service delivery and experience
    - Utilize exemplary interpersonal communication skills to deliver brand messages and service to consumers through our diverse contact points
    - Quickly learn, understand and execute different relationship marketing strategies and tactics
    - Manage personal productivity, efficiency, accuracy and quality to achieve personal, team and department performance goals
    - Follow through on commitments to consumers and recommend well thought out solutions
    - Complete projects as assigned by the manager
    - Grow the clients business through their eCommerce Home Delivery service

    Job requirements include:
    - High school diploma or GED required; Bachelor's degree desired
    - 2-3 years working experience in a customer oriented or admin environment
    - Experience in diversified contact modes: phone, written, chat and social media
    - Effective and efficient problem solving skills; listen to understand, review, analyze, interpret and provide solutions
    - Strong organizational, time management, verbal, interpersonal, written and computer skills with attention to details required
    - Must be proficient in a variety of computer programs with the capability to quickly learn and apply new ones to daily work
    - Strong work ethics; dependable and trustworthy
    - Self-motivator; ability to work independently and take initiatives, requiring minimal supervision in a team environment
    - Positive team player; works well with others, listens to, considers other's ideas and point of view and provides solution oriented perspectives
    - Capability to learn quickly and adjust to changing priorities, guidelines and processes in a dynamic contact center environment
    - Pleasant voice/tone inflections
    - Strong desire to assist consumers with attentiveness, patience and sincerity
    - Flexibility with work schedule based on business demands

    Candidates must be able to work an 8-hour shift between the hours of 7am-7pm Monday thru Friday. Saturday rotations are also expected.

    This is a long-term, 3-year position paying $12.00/hr. with the possibility of raises and bonuses.

    Interested and qualified candidates are encouraged to complete an application at www.manpower.com and then call Manpower at 812-429-7321 to get set up with testing.
  • Location: Ontario
    Job Type : Contract
    Date: Wednesday, 13 March 2019
    Contact Malaika Davis 951,808.8302 or email malaika.davis@manpower.com. Monday - Friday; 8AM - 5PM.

    Position: Customer Service Inbound Position
    Location: Ontario, CA
    Pay rate: $14-$15
    Work Schedule: Monday - Friday, 8AM-5PM

    Job Description:
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Location: Mississauga
    Job Type : Contract
    Date: Wednesday, 13 March 2019
    We are currently looking for a Customer Service Rep for one of clients in Mississauga!!!!

    RESPONSABILITIES:

    * Manages customer inquiries and responsible for responding as required.
    * Under direction from Client Manager, works on administrative work to support customer requirements.
    * Works on problems of entry level complex scope.
    * Follows established guidelines and interprets policies.
    * Evaluates unique circumstances and makes recommendations.

    MUST HAVE:

    * University degree. or 3 + years in customer service roles or in like roles/businesses.
    * Demonstrates a basic knowledge of key Services, operational policies, processes and methodologies applicable to project management.
    * Understands project management methods.

    WORKING LOCATION: Mississauga

    PAY RATE: $20.35/hour

    LENGTH: 6 months contract!
  • Location: Boca Raton , Delray Beach , Lake Worth , Boynton Beach , Lantana
    Job Type : Contract
    Date: Wednesday, 13 March 2019
    Manpower is currently hiring a Data Entry Specialist with great customer service skills in Delray Beach. Monday – Friday 8:00 am to 4:00 pm. SUMMARY: The position of Data Entry Specialist consists of being able to learn and retain company and dealership processes and then communicate effectively (verbal and written) with dealerships, DMV, and vehicle purchasers. This is a fast paced position and will require the representative to be organized, effective, efficient and dependable in completing their daily tasks and responsibilities. A successful representative will be flexible and adaptable.
  • Location: El Paso
    Job Type : Permanent
    Date: Wednesday, 13 March 2019
    Looking for a change? Looking for a Direct Hire FT opportunity? Well you're in luck! We have several openings for CSR's to be hired on a FT perm basis. This is a great company with opportunity for advancement if you have the interest.

    What in it for you?
    -FT work
    -Direct Hire opportunity
    -Great pay!
    -Great opportunity to receive increases based on performance.
    -Company benefits
    -Company perks!
    -Job stability!

    What you bring:
    -6 months plus of current work experience
    -HS/GED
    -Strong work ethic
    -Flexibility to learn new processes

    Job Duties:
    -Inbound Customer Service
    -Call Center environment
    -Ability to work 40+ hours

    If you are interested and would like to learn more about this opportunity, please do one of the following:
    1 - Call us at 915-592-6196
    2 - Send your word formatted resume/cv to elpaso.tx@manpower.com
    3 - Stop by and visit us in person @ 6600 Montana, Suite H. We are on the corner of Airway next to Peter Piper Pizza

    Look forward to hearing from you soon!
  • Location: Bloomington
    Job Type : Temporary
    Date: Wednesday, 13 March 2019
    Manpower is partnering with IU Dining and looking for part-time caterers. Work when you are available or want to earn some extra $$!

    Wondering what you will be doing?
    Setting up areas for banquets and dinners
    Servicing catered events
    Cleaning up after the event has ended

    What do you need to cash in on this opportunity?
    Black dress shirt and black dress pants
    Well-polished appearance
    Great attitude
    Ability to Pass a Criminal Background Check

    What is in it for you?
    Work as many or as few events as you like
    Hours that fit your schedule
    Great work environment
    Weekly Pay
    Referral bonus opportunities
    $10.15 - $13 per hour (depending on event)

    www.manpower.com
    Columbus, IN Manpower 812-376-4111
  • Location: Scottsdale
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    Manpower is looking for Bilingual - Spanish Customer Service Representatives in Scottsdale, Arizona

    **For faster processing, email your resume to rona.ramos@manpower.com with on the subject line. ****

    What's in it for you?
    * Competitive Wage: $14.25 / hr
    * temp to perm
    * M- F 9AM -6PM

    What is the job?
    * Responsible for processing inbound calls for initial reporting of claims by policyholder, client (mortgage company, etc.) or other.
    * Provides status on existing claims to either policyholder and/or client.
    * Updates computer records in order to maintain data integrity of information.
    * Resolution of customer issues and refers escalated items to higher levels for guidance.
    * Researches information in order to provide customers with basic data related to policies.
    * Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.

    What you bring to the job?
    * Fluent in Spanish and English language
    * Ability to adapt easily as procedures/assignments change
    * Ability to multi-task and organize
    * At least one year experience in a clerical and/or call center environment
    * PC proficient with the ability to effectively navigate multiple systems
    * Strong verbal and written communication skills
    * Ability to pass typing test (5000kph required)
    * Available to work overtime weekly and/or Saturday hours as workload demands
    * Hs diploma / GED

    Stop your job search and apply today. Send your resume to rona.ramos@manpower.com or contact Rona at 4143125144 ext 1826. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Cary
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    We are seeking a Call Center Representative to join our client's team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:
    Provide troubleshooting assistance to customers
    Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
    Maintain a high level of world class customer service/professionalism to a wide range of customers.
    Ability to navigate through multiple computer applications with speed and accuracy.
    Ability to work with customers to resolve inquiries.
    Recommend products that best suit the customer.
    Handle customer inquiries and complaints
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services

    Qualifications:
    6 months of experience in customer service, sales, or other related fields
    Ability to type at least 25 wpm
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
  • Location: Onalaska , La Crosse , Holmen , West Salem , Bangor
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    Do you possess great social media skills? Do you like a variety of tasks and utilizing your customer service skills in a fast paced work environment?
  • Location: Palm Desert
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    BILINGUAL RECEPTIONISTS NEEDED!

    Currently recruiting for several Receptionist positions, both part time and full time temporary positions located throughout the Coachella Valley.
    If you have great customer service skills and basic computer skills and would like to earn some extra money please contact us.

    Requirements include:
    * Reliable Transportation
    * Flexibility
    * Background and drug assessment

    Salary is based on individual position.
    Manpower is an Equal Opportunity Employer
  • Location: Toronto
    Job Type : Contract
    Date: Monday, 11 March 2019
    Are you a Bilingual Technical Solutions Professional looking for full time opportunity in the banking industry? We are currently recruiting for experienced Technical Support on contract for 6 months offering $23.47/hr!

    As a Technical Support Representative for our client in Toronto you will be the first point of contact for technical support and general queries and providing exceptional customer service to all internal incoming calls.

    Are you interested? The ideal candidate will possess:

    * Strong Technical Support experience or strong understanding of computers
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts between 7am and 8pm, Monday to Friday.
    * Bilingual (English and French)

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: San Antonio
    Job Type : Contract
    Date: Monday, 11 March 2019
    We are in need of another customer service representative.
    * At least one solid year of customer service experience.
    * Heavy data entry.
    * Proficient in Excel.
    * Good grammar skills.
    * Able to compose professional emails.
    * Bilingual is mandatory

    Pay is $15 per hour,
    Schedule is Monday - Friday 8am - 5pm
  • Location: South Houston
    Job Type : Permanent
    Date: Saturday, 09 March 2019
    Now Hiring near Westchase, Houston area for Call Center Agents - NO SALES!

    Cut the contract- DIRECT HIRE Opportunity

    Call Center Representative
    Do you enjoy communicating with people on the phone and having fun at work? Have a cheery disposition? We are looking for Customer Service professionals to join the Humana campaign at a national call center facility in Southwest Houston, Tx.

    As an Inbound sometimes Outbound Customer Service Representative you will assist customers with inquiries, account determinations, and other phone assistance through phone communications. You will be measured by the quality of the client's experience, accuracy, and communication skills.

    Training Schedule:
    Monday-Friday, 8am-4:30pm

    Varied start times available, the better you do in your training class, allows you to choose what shift fits your needs. Operating hours are 7am-10pm CST.

    40 hour weeks with plenty of overtime up for grabs!

    Skills:
    Ability to type with accuracy while talking.
    Ability to navigate through systems and use multiple software.
    Ability to research information while on the phone at any given time.
    Professional, friendly, and conversational communication skills.
    Willingness and ability to put customer satisfaction first.

    If you are interested in learning more about this opportunity, click APPLY NOW and recruiter will reach out to you within the next 24-48 hours to schedule an immediate interview.
  • Location: Shelton
    Job Type : Temporary
    Date: Friday, 08 March 2019
    Major Consumer Products company in Trumbull, CT is looking For CT State Licensed Hair Stylists to assist panelists in conducting Salon Studies . The Stylists apply products to panelists' hair-either shampoo, conditioner or hair styling aids. During a salon study the stylist will instruct panelists and record their answers.

    * Must be a team player.
    * Currently licensed Hair Stylist by the State of Connecticut.
    * Read and understand protocol.
    * Asks questions and records study answers.
    * Practices Sanitation procedures.
    * Conduct test according to protocol for study.
    * Make sure codes match ballot.
    * Review instruction with panelist and ensures panelists are following test instructions.
    * Familiar with tablet.
    * Able to maintain panelist flow if other stylists are busy with other areas of their jobs. ( not limited to one panelist per time slot)
    * Maintain a flow for clean towels.
    * Empty all syringe buckets. When bucket in prep room is filled bring to settle light station
    * Clean and sanitize station you used for the day.
    * Clean and sanitize panelist drying room.
    * Clean and sanitize waiting room.
    * Look around and pick up test center throughout day.

    Work schedule; this role will require flexibility as t his is a part-time on-call role. Candidates must have availability to work 2-4 days per week Monday to Friday for the hours of 8:30a-4:30p.m. They will be scheduled as needed according to the needs of the business.

    Requires State of CT Cosmetology License
    Requires familiarity with using a tablet
  • Location: Saint-Laurent
    Job Type : Permanent
    Date: Friday, 08 March 2019
    Vous avez de l'expérience en centre-d'appel ? Vous êtes parfaitement bilingue et souhaitez faire partie d'une entreprise hors-pair dans le domaine de la lunetterie ?

    Alors n'hésitez pas et venez postuler !

    Localisation: Ville Sain-Laurent
    Salaire : 17$

    Vous aurez une formation de 3 semaines et une horaire de 9h30 à 18h, du Lundi au vendredi.

    Envoyez votre cv : rania.hicham@manpower.com
  • Location: Markham
    Job Type : Contract
    Date: Friday, 08 March 2019
    Manpower is looking for a skilled Customer service associate for one of our clients in Markham. If you are looking at a long term challenging role, this is the one for you.

    Job Description
    Assists in processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction in a 24/7 Support Call center environment. Requires a high school diploma or equivalent and 2-4 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

    What is in it for you:

    Transit accessible location - Markham
    Long term opportunity
    Regular Work Schedules: We are seeking flexibility from candidates as work schedules can be anytime within our hours of operation (Tuesday to Saturday/Sunday 3:00 pm - 8:00 am)
    Pay rate - 20.50$ per hour

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Are you interested? APPLY NOW