Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Madison
    Job Type : Contract
    Date: Tuesday, 04 June 2019
    We are seeking Customer Service Representatives to join our team!
    Our well-respected client on the West side of Madison is seeking outstanding Customer Service Reps for temp-to-hire job opportunities!
    You will be responsible for helping customers by providing product and service information in an inbound call-center.

    Responsibilities:

    Handle customer inquiries
    Provide information about the products and services
    Troubleshoot and resolve customer issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving services

    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Day shift hours starting at $16 per hour

    Why Manpower?
    * Full time hours
    * Earn while you learn with Manpower college tuition
    program
    * $100 referral bonuses
    * Weekly pay every Friday
    * Access to over 4000 courses and certificates to upgrade
    your skills in the market
    * MyPath, a career path designed for you
    * Local staff who care about you and your career!

    Apply now to get started on your new career with a company that highly values their employees!
  • Valid City, State or Zip Code: Austin
    Job Type : Contract
    Date: Monday, 03 June 2019
    Manpower is hiring Call Center Representatives in Austin, TX

    What's in it for you?
    * Competitive Wage: $15 / hour
    * Shift varies between 7am - 7pm. No weekends
    What is the job?
    * Handle customer inquiries and complaints
    * Provide information about the products and services
    * Troubleshoot and resolve product issues and concerns
    * Document and update customer records based on interactions
    * Develop and maintain a knowledge base of the evolving products and services

    What you bring to the job?
    * 2 years call center experience
    * Computer proficient (ability to handle multiple screens at one time)
    * Excellent communication skills
    * Typing speed of atleast 45WPM
    * Ability to follow directions
    * Great organizational skills
    * HS diploma / GED

    Stop your job search and apply today.

    VETERANS ARE ENCOURAGED TO APPLY!

    You may Send your resume to rona.ramos@manpower.com using Austin Call Center on the subject line or contact Rona at 4143125144 ext 1826.
  • Valid City, State or Zip Code: Cherry Hill
    Job Type : Contract
    Date: Monday, 03 June 2019
    Manpower is seeking enthusiast Call Center Representatives for our client's location in Cherry Hill, NJ!
    Position Overview: As one of the first points of contact for customers you will be responsible for making the best impression with each customer that you speak with. We are looking for someone who strives to do well for both customers and our company.

    Minimum Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

    * Prior experience in a similar environment (call center or benefits experience would be ideal)
    * The ability to communicate effectively, listen effectively, and recommend based on conversation
    * Excellent rapport building skills
    * Excellent follow up skills
    * Good computer skills (type ~40wpm) including proficiency with MS Office Products
    * Ability to multitask
    * Ability to be self-motivated and work independently as well as with a team
    * 18 years of age
    * High school diploma, GED or Equivalent
    * Legally authorized to work in the US
    * Positive and respectful attitude

    Core Duties and Responsibilities

    * Connect with customers, discuss benefits packages and enrollment
    * Maintain in-depth knowledge regarding of all benefits packages
    * Take responsibility for updating customer information in database system

    Essential Physical Requirements

    * Ability to sit in one place for extended periods of time
    * Ability to spend extended periods of time reading and working in front of a computer monitor
    * Up to eight hours per day conversing with customers via phone
    * Extensive key entry with the use of a standard keyboard

    Interested?! Apply Today!!
  • Valid City, State or Zip Code: Longueuil
    Job Type : Permanent
    Date: Monday, 03 June 2019
    Notre client, joue un rôle prépondérant dans de nombreuses applications industrielles et contribue à favoriser la qualité de vie à travers l'amélioration de l'environnement, de la santé et de la sécurité. Les gaz industriels engendrent des gains économiques en concourant à réduire les coûts de production et élever les niveaux de qualité. Nous sommes présentement à la recherche d'un(e) conseiller(ère) en ventes internes pour la succursale de Saint-Hubert.

    Vos tâches :
    - Répondre aux demandes des clients directement au comptoir de la succursale de Saint-Hubert
    - Répondre au téléphone, occasionnellement
    - Faire l'inventaire, placer les produits dans les étagères
    - Conseillers les clients sur les produits et leur suggérer le meilleur produit selon leur besoin

    Exigences au poste :
    - Avoir une bonne forme physique (soulever jusqu'à 40lbs)
    - Être en mesure de travailler debout pendant 8 heures de temps
    - Avoir de l'entregent et être souriant
    - Avoir un sens du service à la clientèle
    - Avoir de l'expérience en soudure (un atout)
    - Avoir 2 ans d'expérience au service à la clientèle
    - Avoir un anglais fonctionnel (3/5)

    Avantages :
    - Horaire de travail du lundi au vendredi de 8h00am à 17h00pm
    - 2 semaines de vacances la première année
    - Salaire : 45 000$ à 50 000$ par année, selon l'expérience
    - Avantages sociaux complet après 3 mois de probation
    - Poste permanent dès l'embauche

    Ce poste vous intéresse? N'hésitez pas à envoyer votre candidature à l'adresse suivante : monteregie.pq@manpower.com

    Au plaisir de discuter avec vous,
  • Valid City, State or Zip Code: Miami
    Job Type : Contract
    Date: Monday, 03 June 2019
    Description:

    **Pay Rate: $12.00
    **Temp-only for now
    **Must speak English well
    Shift Days/Shift Hours - Each different shift needs a separate Resource Request
    M-F 9:00a-6:00p/10:00a-7:00p

    Individual will provide admin support to the Sales Team.
    ASAP start.
    Assignment may be extended, based on workload.

    The individual will assist DST Agents/Prospective insureds to expedite services and the closure of sales. Responsibilities will include:
    o Reviewing emails for missing documentation
    o Forwarding necessary documentation to other departments to ensure processing
    o Responding via email (Verbiage will be provided)
    o Utilizing the product processing and/or inspection system to obtain status
    o Handling inbound calls
    o Processing email requests and following up on client communications

    Required:
    * Good working knowledge of MS Outlook
    * Good organization skills
    * Detail Oriented
    * Good communication skills, verbal and written
  • Valid City, State or Zip Code: Winston Salem
    Job Type : Contract
    Date: Monday, 03 June 2019
    We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:

    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services
    Qualifications:

    Previous experience in customer service, sales, or other related fields
    Three years of call center experience
    Preference goes to those with healthcare experience (at least 1 year)
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Monday, 03 June 2019
    Manpower has immediate opening for a Customer Service Representative in Cutler Bay, Miami, FL.

    What's in it for you?

    o $11.00 per hour
    o 11:00am to 10:00pm plus weekends (40 hours)
    o Temp-to-perm
    o Can earn up to $400 incentives/month

    What is the job?

    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Accountabilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    What you bring to the job?

    * Prior customer service experience
    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Indianapolis
    Job Type : Contract
    Date: Friday, 31 May 2019
    Bilingual Call Center Agents needed! Do you have great customer service skills? Do you enjoy talking with people and having your work make a difference? Are you fluent in either Spanish or French?

    We have the perfect job for you -- We need your skills as a Call Center Agent who provides excellent customer service while providing solutions to consumers about defective products.

    What is in the job for you ~

    * Team environment
    * No selling
    * Great work atmosphere
    * Day hours - 8am -5pm
    * Pay $13 per hour

    These are long term positions with an immediate start.

    Stop your job search today and apply.

    Do you need more information? Call Andrea at 317-887-0933.

    We love referrals visit www.manpower.com/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath .
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Dothan
    Job Type : Contract
    Date: Friday, 31 May 2019
    Bilingual Call Center Representatives needed in Dothan, Alabama!

    Do you have great customer service skills? Do you enjoy talking with people and having your work make a difference? Are you fluent in English and Spanish?

    We have the perfect job for you -- We need your skills as a Customer Service Representative who provides excellent customer service while providing solutions to consumers about products. This position requires the ability to work a flexible schedule and some weekends are required!

    What will you need to bring to the job?

    Strong, upbeat personality
    Proficiency in Microsoft office
    At Least 6 months experience in customer service, retail, hospitality or a related industry.
    Excellent written and verbal communication
    Team player
    Self-motivation to work under own initiative

    What's required of you?

    Must pass a drug test and a background check
    Have a High School Diploma or GED
    Be at least 18 years of age or older
    Fluent in English and Spanish

    Why Manpower?

    Full-time hours with the possibility of permanent employment
    Earn while you learn with Manpower college tuition program
    $50 referral bonuses-- we love referrals!
    Weekly pay every Friday
    MyPath, a career path designed for you
    A local staff that cares about you and your career!

    Stop your job search today and apply.

    Do you need more information? Call Syndi at 334-794-7564.
  • Valid City, State or Zip Code: Springfield
    Job Type : Temporary
    Date: Friday, 31 May 2019
    We are seeking for a Customer Care Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    What's in it for you?

    Opportunity to work with a Fortune 500 Company
    A robust paid training environment that enables you to learn the business, the systems, policies and most importantly how to effectively engage and resolve customer challenges. Training will be a combination of classroom, online and side-by-side observations.
    $13.00-$14.00/ Hour
    Temp-to-perm job with competitive benefits
  • Valid City, State or Zip Code: Thorold
    Job Type : Contract
    Date: Friday, 31 May 2019
    Our client is looking for great Customer Service Representatives working with one of the largest Social Media platforms , at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin in June and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Parsippany-Troy Hills
    Job Type : Temporary
    Date: Thursday, 30 May 2019
    LOOKING TO MAKE QUICK MONEY???

    SHORT TERM ASSIGNMENTS - SAME DAY!

    WE ARE LOOKING FOR "ON-CALL/STAND-BY" WORKERS!!!

    ONCE IN AWHILE WE GET QUICK ORDERS FOR ONE DAY ASSIGNMENTS - WE CALL YOU & YOU MAKE MONEY!!!

    WE NEED DRIVERS AND CALL CENTER AGENTS FOR THESE POSITIONS!

    REGISTER TODAY AT MANPOWER.COM
    THEN CALL US WITH YOUR INFORMATION, AND WE WILL ADD YOU AS AN "ON-CALL" STAR!!!

    MANPOWER-PARSIPPANY: 973-539-4115
  • Valid City, State or Zip Code: Montréal
    Job Type : Permanent
    Date: Wednesday, 29 May 2019
    Vous êtes à la recherche d'une opportunité dans le domaine bancaire ?

    Vous êtes bilingue et avez de l'expérience dans le service à la clientèle ?

    Alors postulez pour l'une des entreprises financières la plus reconnue à travers le Canada.

    Au quotidien vous :
    * Agirez comme premier point de contact et comme consultant digne de confiance auprès de nos clients;
    * Devrez comprendre les besoins de nos clients et leur recommander des produits et services susceptibles d'y répondre;
    * Devrez utiliser votre esprit critique pour garder une vue d'ensemble et demeurer concentré sur les solutions possibles;
    * Devrez déceler des occasions d'aider nos clients et d'étendre nos activités;

    Profil recherché :
    * Avoir d'excellentes aptitudes pour les relations humaines;
    * Dynamique, positive, multitâches
    * Parler couramment le français et l'anglais;
    * Avoir des habiletés techniques
    * Être en mesure de travailler à différents quarts de travail, entre 6 h 30 et minuit, incluant une formation obligatoire pouvant s'étendre jusqu'à 12 semaines.

    N'hésitez pas et envoyer votre Cv
    Rania.hicham@manpower.com

    Saisissez la chance d'entamer une carrière qui vous permettra d'acquérir de précieuses connaissances, compétences dans le domaine bancaire.
  • Valid City, State or Zip Code: Montréal
    Job Type : Permanent
    Date: Wednesday, 29 May 2019
    Customer service representative (Permanent)

    The bilingual Customer Representative will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity.
    Must have strong interpersonal, customer service and communication skills
    The work environment is challenging, fast-paced depending on the period, professional but relaxed in an insurance field.

    Description:
    1-2 years of experience of Customer Service
    Calls will be about information requests, case information requests, and information on medical coverage.
    Contractors will handle different requests
    All inquiries will be over the phone and questions will be answered directly during the calls, or after some research.

    Qualifications:
    Excellent communication skills in French and in English
    Enjoy searching for information
    Ability to multitask
    Details oriented
    Computer savvy

    Représentant Service à la clientèle (Permanent)

    Le représentant au service à la clientèle est responsable de la gestion des demandes des clients par téléphone, par courriel, prise de commandes et suivis. Les clients peuvent être soit externes soit internes et leurs demandes peuvent être variées de la plus simple à la plus complexes. Ce poste requiert de fortes habiletés interpersonnelles et de communication.
    L'environnement de travail et professionnel et présente des défis dans le domaine de l'assurance.

    Description :
    1 à 2 années d'expériences en service à la clientèle
    Les appels concernent des demandes d'information sur la couverture médicale et des requêtes sur ces cas particuliers.
    L'agent aura à traiter des demandes diverses
    Les réponses aux requêtes se feront durant l'appel après avoir fait les recherches nécessaires.

    Compétences :
    Excellentes habiletés en français et en anglais
    Aimer faire de la recherche d'information
    Habile pour le multitâches
    Orienté détails
    À l'aise en informatique
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Wednesday, 29 May 2019
    Manpower has immediate opening for a Bilingual in Spanish Customer Service Representative in Cutler Bay, Miami, FL.

    What's in it for you?

    o $11.00 per hour
    o 11:00am to 10:00pm plus weekends (40 hours)
    o Temp-to-perm
    o Can earn up to $400 incentives/month

    What is the job?

    Provides front line, direct contact with customers when filing claims over the phone.
    - Informs customers of the organization's products and/or services.

    Primary Job Accountabilities/Responsibilities
    - Files claims by collecting pertinent information from customers.
    - Answers routine questions and resolves basic problems, refers more difficult items to higher level team members for guidance.
    - Follows standard screens/scripts to perform most tasks, the ability to navigate a computer based system, maintains and updates company records as needed.
    - Processes and determines coverage by reviewing forms and other applicable records.
    - Maintains professionalism and effectively interacts with all contacts, both internal and external.
    - Maintains department quality standards and performs job duties as directed by supervisor

    What you bring to the job?

    * Bilingual in Spanish

    * High School Diploma or GED
    * Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact our recruiters at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 28 May 2019
    Bilingual Banking Professionals
    Calling all Bilingual Banking professionals - we have an opportunity for you in Toronto to represent one of Canada's Big 5 Banks!
    As a Bilingual Customer Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    Duties will include:
    * Provide first point of contact resolution for clients any time Monday to Friday 8am-8pm.
    * Ability to accurately document and record customer/client information
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    * CSC/IFIC required

    Interested? Apply today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Albany County , Warren County , Rensselaer County , Schenectady County , Saratoga County
    Job Type : Temporary
    Date: Tuesday, 28 May 2019
    Global Supplier located in Clifton Park, NY area is seeking a Customer Service Representative. This is a Monday-Friday temp opportunity, paying $17 per hour. As the CSR your responsibilities will include answering all inbound calls concerning customer needs and requests, this could include handling transportation or routing on delivery issues, providing quick and accurate problem resolution, maintaining call lists, monitoring orders as well as other duties as assigned. To be successful in this role you will need to be proficient in MS office, have prior call center experience preferably in food service area, and have strong telephone communication skills. Individuals who are looking for an excellent career may submit their resume by email albany.ny.mp@manpower.com or apply online https://jobboard.tempworks.com/ManpowerAlbanyNY/Jobs/Search?Keywords=&Location=&Distance=Fifty&SortBy=Relevance
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Tuesday, 28 May 2019
    Bilingual Customer Service Representative
    Bilingual Contact Centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Halifax and nation-wide. Finding your passion is humanly possible.

    As a Bilingual Customer Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry
    * Have at least 1 year of call centre experience
    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time Monday to Friday from 9am-9pm. Guaranteed 37.5 hours a week.
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you could not find on your own. We are experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 28 May 2019
    Looking for part time Customer Service Reps to work within the GTA for Toronto Transit!!

    Responsibilities:

    *This is an on-call position
    *Can work up to 44 hours/ week
    *Will be a point of contact and will be a visible resource in stations and be available for customers questions
    *Be located at main points within the station providing direction to customers
    *Be comfortable providing guidance and direction to lost or confused customers
    *Be geographically savvy and be familiar with bus routes and providing assistance to crowds and groups
    *Follow company policies and procedures, including no smoking or parking on property
    *Follow the direction of the Transportation Lead during emergency situations if the Contractor's Supervisor is not available
    *Answer questions and give directions to customers in a courteous and efficient manner
    *Be respectful and handle any inquiries from customers, employees and workers in a professional manner
    *Dress for success and be presentable!

    Qualifications:
    *Good customer service mindset; hands-on experience in dealing with customers
    *Excellent communication skills and people skills
    *Possess strong organization and arrangement skills
    *Have an outgoing personality and be approachable
    *Students are welcome
    *Available to work on Weekends between the hours of 5:00am - 2:00am (10 hour shifts)
    *Available to work on Weekdays 8:00 am - 8:00 pm
    *Be flexible and willing to work 12 hours per day
    *Be flexible to work at any subway/bus station
    *Pay rate: $14.25/hour plus 4% Vacation pay

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing

    Know someone who would be a great fit? Manpower offers referral bonuses if you refer someone to us who gets hired. Contact our office for more information!
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Monday, 27 May 2019
    Manpower is currently recruiting for Bilingual Customer Care Representatives to work with one of our well established clients in Moncton, NB. You must be fluently Bilingual (English/French), have a drive to provide top notch customer service, and possess strong computer skills.

    These positions are long term and full time, with day shifts of Monday to Friday, 8:30am to 5:00pm. These positions start at $16/hour.

    If you are interested in learning more about this opportunity, please apply to Manpower today!