Home  Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Indianapolis
    Job Type : Contract
    Date: Friday, 12 April 2019
    Call Center Agents needed! Do you have great customer service skills? Do you enjoy talking with people and having your work make a difference?

    We have the perfect job for you -- We need your skills as a Call Center Agent who provides excellent customer service while providing solutions to consumers about defective products.

    What is in the job for you ~

    * Team environment
    * No selling
    * Great work atmosphere
    * Day hours - 9am -6pm
    * Pay $12/per hour

    These are long term positions with an immediate start.

    Stop your job search today and apply.

    Do you need more information? Call Andrea at 317-887-0933.

    We love referrals visit www.manpower.com/referral to easily share opportunities with friends and family and increase your compensation for each successful referral.

    Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath .

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Tempe
    Job Type : Contract
    Date: Friday, 12 April 2019
    Well known financial company hiring immediately for qualified Call Center Representatives!

    What is in it for you?
    Competitive wages; $15 per hour
    Paid Weekly
    Temp to hire based on performance
    Great hours! Training will be either 6:30 AM to 3:00 PM or 7:00 AM to 3:30 PM / After training must be able to work an 8 hour shift between 5AM and 8PM M-F and 6AM-3PM on weekends

    What is the job?
    Listen and respond to customers' questions
    Interact with customers to handle complaints, process orders, and provide information about the organization's products and services
    Take orders, calculate charges, and process billing or payments
    Review and make changes to customer accounts
    Handle returns or complaints
    Record details of customer contacts and actions taken
    Answer phone calls and utilize the computer to explore available solutions for customers
    Handle 40 to 50 calls a day

    What do you bring to the job?
    Great attendance record
    Positive attitude
    Professional demeanor
    Ability to handle fast paced environment and stressful situations
  • Valid City, State or Zip Code: Brownsville
    Job Type : Contract
    Date: Friday, 12 April 2019
    Manpower is currently looking for experienced Customer Service Reps with previous experience and knowledge in data entry.

    What does this Customer Service Rep position offer you?
    ● Full time position
    ● Monday to Friday from 7am to 9pm
    ● $13.00 p/hr
    ● Long term temp positions

    What are the job responsibilities?
    ● Inbound calls assisting customers with their needs
    ● Review and maintain customer records
    ● Data entry of records

    What are the experiences and qualifications that you bring to the role?
    ● Minimum of 6-month customer service experience
    ● Knowledge with computer skills (data entry)
    ● Excellent verbal, written communication and organization skills
    ● Multitask

    You can see it, more challenging work, and more interesting work environment. The opportunity to use your finely acquired skills to make a real difference, an opportunity that reflects your talent and expertise. If this is what you see for yourself, apply now.

    We love referrals so please share our job with friends and family. You can qualify for referral bonus-restrictions may apply.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Friday, 12 April 2019
    We are currently looking for a Data Entry Clerk/Customer Service Rep in Toronto for one of our clients in the banking industry!!!!!!!!!

    RESPONSABILITIES:

    * Update information on customer files using internal databases.
    * Respond in writing to policy owner and advisor inquiries or to notify them of investigation results and any planned adjustments.
    * Data-entry with thought
    * Refer more complex customer inquiries to designated CSRs for further investigation
    * Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
    * Back up for the reception area
    * Interacting with the internal teams

    MUST HAVE:

    * Customer service experience in a high volume corporate environment
    * Strong verbal and written communication skills - Bilingual (English/French)

    NICE TO HAVE SKILLS:

    * Experience/ Knowledge of life insurance industry
    * 2-3 years in a role which is very process oriented

    SOFT SKILLS/ATTRIBUTES:

    * Logical reasoning
    * Self-motivated
    * Willingness to learn
    * Detail-oriented
    * Strong organizational skills
    * Accountable
    * Reliable
    * Ability to prioritize
    * Adapts well to change

    WORKING LOCATION: Toronto

    PAY RATE: $19.75/hour

    WORKING HOURS: 9-5

    LENGTH: One YEAR contract! Potential for extension.

    EDUCATION:
    * College/ University Degree or experience in Administrative experience
  • Valid City, State or Zip Code: Laval
    Job Type : Contract
    Date: Friday, 12 April 2019
    Vous avez de l'expérience comme réceptionniste et vous rechercher un poste temporaire à Laval ?
    Nous avons ce qu'il vous faut!
    L'horaire sont du lundi au vendredi de 8h30 à 17h00.
    Le salaire est de 16 $ de l'heure.

    Vos taches seront :
    Répondre au téléphone;
    Ouvrir / timbrer / distribuer le courrier;
    Préparer les courriers;
    Allouer des commandes pour imprimer des bordereaux de marchandises;
    Effectuer des tâches liées à la facturation;
    D'autres taches connexes.

    Vous êtes bilingue (anglaise et français) et vous avez au minimum 1 an d'expérience dans un poste similaire.

    Ce poste vous intéresse ?

    Faites-moi parvenir votre CV sans plus tarder !

    Coline Ronda
    Spécialiste en Acquisition de Talent/ Talent Acquisition Specialist
    Coline.Ronda@manpower.com
    Tél : 514-848-9922 ext : 4101
  • Valid City, State or Zip Code: West Des Moines
    Job Type : Temporary
    Date: Thursday, 11 April 2019
    IMMEDIATE OPENINGS – CALL CENTER REPRESENTATIVES Do you enjoy talking to people and being rewarded for your dedication? Are you looking for a way to earn extra money? Wanting more time away from the daily grind and still able to pay your bills? Then this is the position for you! Manpower of Central Iowa has an immediate need for Outbound Call Center Representatives for our Client located in West Des Moines. All you need is a High School Diploma or GED, computer skills and a positive upbeat personality! This is an excellent 2 Month Assignment! 1st shifts & 2nd shifts available, permitting extra time to spend with family, friends or what ever it is that makes you, YOU. No experience, no problem!
  • Valid City, State or Zip Code: Wallagrass
    Job Type : Temporary
    Date: Wednesday, 10 April 2019
    Customer Service Representatives
    A busy office in the Fort Kent area now has multiple anticipated openings for Customer Service Representatives! If you take pride in providing a great customer experience, this is an excellent opportunity to get your foot in the door to permanent employment and gain insurance industry knowledge at a growing local company!

    What's in it for you?
    Stable full-time, temp-to-hire employment
    $11-12/hour, paid weekly
    Monday-Friday schedule working between the hours of 7am-7pm
    Build on your previous call center or customer service experience while gaining knowledge of the health insurance industry

    What will you be doing?
    Handling inbound calls in a call center environment
    Providing excellent customer service and claims assistance

    What will you bring to the job?
    A call center or customer service background
    Computer proficiency
    Excellent written and verbal communication skills
    Ability to successfully complete training, including HIPPA and confidentiality requirements

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-554-4376, or texting "Fort Kent CSR" to 207-560-0913.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "I have had nothing but the best experience working with Manpower - everyone there is so nice and professional. Manpower goes above and beyond - I could not be any happier with their services!" - C.B., Portland
  • Valid City, State or Zip Code: Onalaska , La Crosse , Holmen , West Salem , Bangor
    Job Type : Temporary
    Date: Wednesday, 10 April 2019
    This position will assign, control and dispatch service technicians. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met.
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Wednesday, 10 April 2019
    Are you a customer focused individual that enjoys helping others? Manpower is seeking experienced and professional call center agents for one of our clients in Cary, NC.

    What's in it for you?
    * Temp to Hire Position
    * Inbound Calls
    * Customer Service No Sales
    * $12.00 per hour
    * Training M-F
    * 8 hour shifts between 8:00am-9:00pm M - F

    What is the job?
    * Listen and respond to customers questions
    * Interact with customers to handle inquires, complaints, and provide information about the organizations services
    * Review and make changes to customer accounts
    * Handle inquiries or complaints
    * Record details of customer contacts and actions taken
    * Refer customers to supervisors
    * Answer questions or requests from customers
    * Answer phone calls and utilize the computer to explore available solutions for customers
    * Handle 40 to 50 calls a day

    What do you bring to the job?
    * Ability to handle calls in a courteous and professional manner
    * Work well in high stress situations including deescalating calls
    * Proficient Computer skills
    * High School Diploma or G.E.D.
    * Meet background check requirements
    * Commit to training and work schedules

    Apply today!
  • Valid City, State or Zip Code: Boucherville
    Job Type : Contract
    Date: Tuesday, 09 April 2019
    Service à la clientèle

    Lieu : Boucherville
    Salaire : environ 19$/h

    Nombre d'heures : Environ 30 heures par semaine pour les 3 premiers mois.

    Notre client une PME dans le domaine agroalimentaire est à la recherche d'une personne au service à la clientèle
    Le mandat est un poste temporaire avec forte chance de permanence.

    Voici un court descriptif du mandat :
    - Prendre les appels des clients (Quelques clients anglophones)
    - Facturation
    - Utilisation du logiciel SAP
    - Coordonner le transport de produits
    - Utilisation du logiciel Excel
    - Entrée de données

    Vous pouvez envoyer vos cv à monteregie.pq@manpower.com

    Si vous connaissez une personne qualifiée, veuillez-nous la référer, vous pourriez obtenir jusqu'à 100$ au placement de cette personne.
  • Valid City, State or Zip Code: Saint John
    Job Type : Contract
    Date: Monday, 08 April 2019
    Manpower is partnered with a Big 5 Bank seeking Bilingual Customer Service Representatives for their contact centre in Saint John, NB

    This is an amazing opportunity to get your foot in the door with a top employer that fosters and develops your growth within the organization!

    Working hours between:

    Mon - Fri, 9:00am - 5:00pm
    Flexibility to work some overtime (evening or weekends) is an asset

    What's in it for you?
    - $21.33 per hour, shift premium after 6 pm $2.25 additional an hour (applied to whole shift)
    - Full time hours
    - 6 month assignment, with potential for hire based on performance
    - Working at an organization that values you and wants to see you succeed!

    Job Duties:

    * Listen to client needs and treat each encounter as unique and clarify clients request to ensure they are well served.
    * Effectively communicate problems or need for potential changes to allow the team leader to take further action.
    * Provide clients with value-added service in explaining claims procedures and coverage and offering clear and complete information based on client needs.
    * Records the accident or loss situation into the system with accurate and detailed information in order to determine the cause of loss, bodily injury, accident benefits and extensive property damage exposure (s). Where necessary identify appropriate services required by the client for example, emergency services, appraisal, rental vehicle, towing services etc.
    * Meet productivity objectives set by the department in terms of average handle time, after call work, service levels, abandoned percentages, overall adherence compliance and number of incoming telephone calls handled.

    Qualifications:

    * Bilingualism (French and English)
    * High School Diploma or equivalent
    * Able to interpret the standard automobile policy and residential policy wordings
    * Proven ability to communicate effectively, both verbally and in writing, and interact successfully with claimants, external suppliers, and third parties
    * Data Entry
    * Familiar with MS Office/Windows
  • Valid City, State or Zip Code: Jacksonville Beach
    Job Type : Temporary
    Date: Monday, 08 April 2019
    Do you want a rewarding job where you can let your awesome customer service skills shine? Manpower is seeking energetic and reliable professionals to join our team as Call Center Representatives for a Ponte Vedra, FL client. The successful candidates will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues and directing calls to the managerial team when necessary. Our Call Center Representatives are often the first point of contact for customers, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

    Must have flexible availability, days/weekends/nights, ranging from 6am-10pm (schedules will be provided a week in advance!)

    $15 per hour

    Summary:
    * Answer incoming customer phone calls and take appropriate action for each call
    * Maintain customer satisfaction ratings based on explicit criteria set forth by the company
    * Attend mandatory training sessions to stay updated on product or company policy changes
    * Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input
    * Input data into the company computer platform to keep each customer record update

    Requirements:
    * Customer service orientated and excellent negotiation skills
    * High degree of accuracy and attention to detail
    * Positive attitude
    * Computer proficient
    * Clean background and drug screen
    * Updated resume must be included with application!
  • Valid City, State or Zip Code: Melbourne , Malabar , Melbourne Beach , Melbourne Village , Palm Bay
    Job Type : Temporary
    Date: Monday, 08 April 2019
    Looking for upbeat, positive, team player who likes to talk to people. If you are a people person, and can type 35 WPM, have good computer skills, and have a knack for promoting services, then we need need to talk. Temp to permanent position for the right person. Must be able to work a flexible schedule with availability from 8am - 9pm Call me if you are serious about a career, not a job! $13.85 per hour to start
  • Valid City, State or Zip Code: West Palm Beach , Lake Worth , Boynton Beach , Lantana , Greenacres
    Job Type : Contract
    Date: Monday, 08 April 2019
    Manpower is hiring motivated and experienced Sales Representatives for a Financial call center in Boynton Beach. Monday through Friday 9 AM- 5:30 PM
  • Valid City, State or Zip Code: West Palm Beach , Lake Worth , Boynton Beach , Lantana , Greenacres
    Job Type : Contract
    Date: Monday, 08 April 2019
    Manpower is hiring motivated and experienced Sales Representatives for a Financial call center in Boynton Beach. Monday through Friday 9:00 AM- 5:30 PM
  • Valid City, State or Zip Code: Lexington
    Job Type : Permanent
    Date: Sunday, 07 April 2019
    Manpower has partnered with a well know company looking for qualified Customer Service Representatives, if interested please apply!

    This is a direct hire position! Apply TODAY for a great opportunity!

    Pay rate is $13/hr
    Training hours: M-F 8 am - 4:30 pm ,
    Shift: Must be able to work an 8 hour shift between 8am-7pm, Monday-Friday
    Start Date: 4/15/19

    Job Duties:
    * Listen and respond to customers questions
    * Interact with customers to handle complaints, process orders, and provide information about the organizations
    products and services
    * Take orders, calculate charges, and process billing or payments
    * Handle returns or complaints
    * Record details of customer contacts and actions taken
    * Refer customers to supervisors
    * Answer questions or requests from customers
    * Answer phone calls and utilize the computer to explore available solutions for customers
    * Handle 40 to 50 calls a day

    Please call Kayla Thomas if interested at 414-982-1957 ext. 1170
  • Valid City, State or Zip Code: Basking Ridge
    Job Type : Contract
    Date: Sunday, 07 April 2019
    LOOKING FOR A MEDICAL CALL CENTER REPRESENTATIVE. - RESUME REQUIRED!

    $16 PER HOUR ---- WEEKLY PAY!!!
    MUST HAVE SOME EXPERIENCE WORKING IN THE MEDICAL FIELD ENVIRONMENT.

    THIS IS A TEMP TO PERM POSITION! - LONG TERM ASSIGNMENT!
    DO NOT HESITATE, CONTACT US ASAP!
    THERE ARE ONLY 2 OPENINGS LEFT.
    CALL US AT MANPOWER 973-539-4115
    OR COME SEE US AT MANPOWER - 1719 ROUTE 10 EAST - SUITE 110 - PARSIPPANY NJ (9AM-4PM)
    ASK FOR LORETTA - MENTION MEDICAL CALL CENTER REPRESENTATIVE WHEN CALLING.

    MUST HAVE A VALID PHONE NUMBER, SO THAT YOU CAN BE CONTACTED.

    IF WE ARE UNABLE TO SPEAK WITH YOU, OR LEAVE A MESSAGE, YOU WILL NOT BE CONSIDERED FOR THIS POSITION.
  • Valid City, State or Zip Code: Saint John
    Job Type : Temporary
    Date: Friday, 05 April 2019
    Manpower is partnered with a Big 5 Bank seeking Customer Service Representatives for their contact centre in St. John's, NB.

    This is an amazing opportunity to get your foot in the door with a top employer that fosters and develops your growth within the organization!

    Working hours between:

    Mon - Fri, 9:00am - 5:00pm
    Flexibility to work some overtime (evening or weekends) is an asset

    What's in it for you?
    - $21.33 per hour, shift premium after 6 pm $2.25 additional an hour (applied to whole shift)
    - Full time hours
    - 6 month assignment, with potential for hire based on performance
    - Working at an organization that values you and wants to see you succeed!

    Job Duties:

    * Listen to client needs and treat each encounter as unique and clarify clients request to ensure they are well served.
    * Effectively communicate problems or need for potential changes to allow the team leader to take further action.
    * Provide clients with value-added service in explaining claims procedures and coverage and offering clear and complete information based on client needs.
    * Records the accident or loss situation into the system with accurate and detailed information in order to determine the cause of loss, bodily injury, accident benefits and extensive property damage exposure (s). Where necessary identify appropriate services required by the client for example, emergency services, appraisal, rental vehicle, towing services etc.
    * Meet productivity objectives set by the department in terms of average handle time, after call work, service levels, abandoned percentages, overall adherence compliance and number of incoming telephone calls handled.

    Qualifications:

    * Bilingualism (French and English)
    * High School Diploma or equivalent
    * Able to interpret the standard automobile policy and residential policy wordings
    * Proven ability to communicate effectively, both verbally and in writing, and interact successfully with claimants, external suppliers, and third parties
    * Data Entry
    * Familiar with MS Office/Windows
  • Valid City, State or Zip Code: Austin
    Job Type : Contract
    Date: Friday, 05 April 2019
    Manpower is hiring Call Center Representatives in Austin, TX

    What's in it for you?
    * Competitive Wage: $15 / hour
    * Shift varies between 7am - 7pm. No weekends
    What is the job?
    * Handle customer inquiries and complaints
    * Provide information about the products and services
    * Troubleshoot and resolve product issues and concerns
    * Document and update customer records based on interactions
    * Develop and maintain a knowledge base of the evolving products and services

    What you bring to the job?
    * Minimum 6 months call center experience
    * Computer proficient (ability to handle multiple screens at one time)
    * Excellent communication skills
    * Typing speed of atleast 45WPM
    * Ability to follow directions
    * Great organizational skills
    * HS diploma / GED

    Stop your job search and apply today.

    You may Send your resume to rona.ramos@manpower.com using Austin Call Center on the subject line or contact Rona at 4143125144 ext 1826.
  • Valid City, State or Zip Code: Lexington
    Job Type : Contract
    Date: Friday, 05 April 2019
    Permanent Role

    Position: Customer Service Representative
    Start Date 4/15/2019

    Location: Lexington, KY 40509
    Pay Rate: $13

    Training: First 5 weeks of paid training 8am to 4:30pm, Monday-Friday
    Shift: Must be able to work an 8 hour shift between 8am-7pm, Monday-Friday

    Job Duties:
    * Listen and respond to customers' questions
    * Interact with customers to handle complaints, process orders, and provide information about the organization's products and services
    * Take orders, calculate charges, and process billing or payments
    * Review and make changes to customer accounts
    * Handle returns or complaints
    * Record details of customer contacts and actions taken
    * Refer customers to supervisors
    * Answer questions or requests from customers
    * Answer phone calls and utilize the computer to explore available solutions for customers
    * Handle 40 to 50 calls a day

    If interested.

    1. Apply w/ resume
    2. Text Austrilia w/ Manpower to get scheduled at 414.982.1957
    3. Interview as soon as tomorrow!