Home  Call Center and Customer Service Jobs
  • Location: Boca Raton , Delray Beach , Lake Worth , Boynton Beach , Lantana
    Job Type : Contract
    Date: Wednesday, 13 March 2019
    Manpower is currently hiring a Data Entry Specialist with great customer service skills in Delray Beach. Monday – Friday 8:00 am to 4:00 pm. SUMMARY: The position of Data Entry Specialist consists of being able to learn and retain company and dealership processes and then communicate effectively (verbal and written) with dealerships, DMV, and vehicle purchasers. This is a fast paced position and will require the representative to be organized, effective, efficient and dependable in completing their daily tasks and responsibilities. A successful representative will be flexible and adaptable.
  • Location: El Paso
    Job Type : Permanent
    Date: Wednesday, 13 March 2019
    Looking for a change? Looking for a Direct Hire FT opportunity? Well you're in luck! We have several openings for CSR's to be hired on a FT perm basis. This is a great company with opportunity for advancement if you have the interest.

    What in it for you?
    -FT work
    -Direct Hire opportunity
    -Great pay!
    -Great opportunity to receive increases based on performance.
    -Company benefits
    -Company perks!
    -Job stability!

    What you bring:
    -6 months plus of current work experience
    -HS/GED
    -Strong work ethic
    -Flexibility to learn new processes

    Job Duties:
    -Inbound Customer Service
    -Call Center environment
    -Ability to work 40+ hours

    If you are interested and would like to learn more about this opportunity, please do one of the following:
    1 - Call us at 915-592-6196
    2 - Send your word formatted resume/cv to elpaso.tx@manpower.com
    3 - Stop by and visit us in person @ 6600 Montana, Suite H. We are on the corner of Airway next to Peter Piper Pizza

    Look forward to hearing from you soon!
  • Location: Bloomington
    Job Type : Temporary
    Date: Wednesday, 13 March 2019
    Manpower is partnering with IU Dining and looking for part-time caterers. Work when you are available or want to earn some extra $$!

    Wondering what you will be doing?
    Setting up areas for banquets and dinners
    Servicing catered events
    Cleaning up after the event has ended

    What do you need to cash in on this opportunity?
    Black dress shirt and black dress pants
    Well-polished appearance
    Great attitude
    Ability to Pass a Criminal Background Check

    What is in it for you?
    Work as many or as few events as you like
    Hours that fit your schedule
    Great work environment
    Weekly Pay
    Referral bonus opportunities
    $10.15 - $13 per hour (depending on event)

    www.manpower.com
    Columbus, IN Manpower 812-376-4111
  • Location: Scottsdale
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    Manpower is looking for Bilingual - Spanish Customer Service Representatives in Scottsdale, Arizona

    **For faster processing, email your resume to rona.ramos@manpower.com with on the subject line. ****

    What's in it for you?
    * Competitive Wage: $14.25 / hr
    * temp to perm
    * M- F 9AM -6PM

    What is the job?
    * Responsible for processing inbound calls for initial reporting of claims by policyholder, client (mortgage company, etc.) or other.
    * Provides status on existing claims to either policyholder and/or client.
    * Updates computer records in order to maintain data integrity of information.
    * Resolution of customer issues and refers escalated items to higher levels for guidance.
    * Researches information in order to provide customers with basic data related to policies.
    * Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.

    What you bring to the job?
    * Fluent in Spanish and English language
    * Ability to adapt easily as procedures/assignments change
    * Ability to multi-task and organize
    * At least one year experience in a clerical and/or call center environment
    * PC proficient with the ability to effectively navigate multiple systems
    * Strong verbal and written communication skills
    * Ability to pass typing test (5000kph required)
    * Available to work overtime weekly and/or Saturday hours as workload demands
    * Hs diploma / GED

    Stop your job search and apply today. Send your resume to rona.ramos@manpower.com or contact Rona at 4143125144 ext 1826. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Cary
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    We are seeking a Call Center Representative to join our client's team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

    Responsibilities:
    Provide troubleshooting assistance to customers
    Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.
    Maintain a high level of world class customer service/professionalism to a wide range of customers.
    Ability to navigate through multiple computer applications with speed and accuracy.
    Ability to work with customers to resolve inquiries.
    Recommend products that best suit the customer.
    Handle customer inquiries and complaints
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services

    Qualifications:
    6 months of experience in customer service, sales, or other related fields
    Ability to type at least 25 wpm
    Ability to build rapport with clients
    Ability to prioritize and multitask
    Positive and professional demeanor
    Excellent written and verbal communication skills
  • Location: Onalaska , La Crosse , Holmen , West Salem , Bangor
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    Do you possess great social media skills? Do you like a variety of tasks and utilizing your customer service skills in a fast paced work environment?
  • Location: Palm Desert
    Job Type : Contract
    Date: Tuesday, 12 March 2019
    BILINGUAL RECEPTIONISTS NEEDED!

    Currently recruiting for several Receptionist positions, both part time and full time temporary positions located throughout the Coachella Valley.
    If you have great customer service skills and basic computer skills and would like to earn some extra money please contact us.

    Requirements include:
    * Reliable Transportation
    * Flexibility
    * Background and drug assessment

    Salary is based on individual position.
    Manpower is an Equal Opportunity Employer
  • Location: Toronto
    Job Type : Contract
    Date: Monday, 11 March 2019
    Are you a Bilingual Technical Solutions Professional looking for full time opportunity in the banking industry? We are currently recruiting for experienced Technical Support on contract for 6 months offering $23.47/hr!

    As a Technical Support Representative for our client in Toronto you will be the first point of contact for technical support and general queries and providing exceptional customer service to all internal incoming calls.

    Are you interested? The ideal candidate will possess:

    * Strong Technical Support experience or strong understanding of computers
    * Customer Service/Call Center experience
    * Excellent communication skills
    * Flexibility to work rotating shifts between 7am and 8pm, Monday to Friday.
    * Bilingual (English and French)

    Does this sound like your dream job? Apply Today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: San Antonio
    Job Type : Contract
    Date: Monday, 11 March 2019
    We are in need of another customer service representative.
    * At least one solid year of customer service experience.
    * Heavy data entry.
    * Proficient in Excel.
    * Good grammar skills.
    * Able to compose professional emails.
    * Bilingual is mandatory

    Pay is $15 per hour,
    Schedule is Monday - Friday 8am - 5pm
  • Location: South Houston
    Job Type : Permanent
    Date: Saturday, 09 March 2019
    Now Hiring near Westchase, Houston area for Call Center Agents - NO SALES!

    Cut the contract- DIRECT HIRE Opportunity

    Call Center Representative
    Do you enjoy communicating with people on the phone and having fun at work? Have a cheery disposition? We are looking for Customer Service professionals to join the Humana campaign at a national call center facility in Southwest Houston, Tx.

    As an Inbound sometimes Outbound Customer Service Representative you will assist customers with inquiries, account determinations, and other phone assistance through phone communications. You will be measured by the quality of the client's experience, accuracy, and communication skills.

    Training Schedule:
    Monday-Friday, 8am-4:30pm

    Varied start times available, the better you do in your training class, allows you to choose what shift fits your needs. Operating hours are 7am-10pm CST.

    40 hour weeks with plenty of overtime up for grabs!

    Skills:
    Ability to type with accuracy while talking.
    Ability to navigate through systems and use multiple software.
    Ability to research information while on the phone at any given time.
    Professional, friendly, and conversational communication skills.
    Willingness and ability to put customer satisfaction first.

    If you are interested in learning more about this opportunity, click APPLY NOW and recruiter will reach out to you within the next 24-48 hours to schedule an immediate interview.
  • Location: Shelton
    Job Type : Temporary
    Date: Friday, 08 March 2019
    Major Consumer Products company in Trumbull, CT is looking For CT State Licensed Hair Stylists to assist panelists in conducting Salon Studies . The Stylists apply products to panelists' hair-either shampoo, conditioner or hair styling aids. During a salon study the stylist will instruct panelists and record their answers.

    * Must be a team player.
    * Currently licensed Hair Stylist by the State of Connecticut.
    * Read and understand protocol.
    * Asks questions and records study answers.
    * Practices Sanitation procedures.
    * Conduct test according to protocol for study.
    * Make sure codes match ballot.
    * Review instruction with panelist and ensures panelists are following test instructions.
    * Familiar with tablet.
    * Able to maintain panelist flow if other stylists are busy with other areas of their jobs. ( not limited to one panelist per time slot)
    * Maintain a flow for clean towels.
    * Empty all syringe buckets. When bucket in prep room is filled bring to settle light station
    * Clean and sanitize station you used for the day.
    * Clean and sanitize panelist drying room.
    * Clean and sanitize waiting room.
    * Look around and pick up test center throughout day.

    Work schedule; this role will require flexibility as t his is a part-time on-call role. Candidates must have availability to work 2-4 days per week Monday to Friday for the hours of 8:30a-4:30p.m. They will be scheduled as needed according to the needs of the business.

    Requires State of CT Cosmetology License
    Requires familiarity with using a tablet
  • Location: Saint-Laurent
    Job Type : Permanent
    Date: Friday, 08 March 2019
    Vous avez de l'expérience en centre-d'appel ? Vous êtes parfaitement bilingue et souhaitez faire partie d'une entreprise hors-pair dans le domaine de la lunetterie ?

    Alors n'hésitez pas et venez postuler !

    Localisation: Ville Sain-Laurent
    Salaire : 17$

    Vous aurez une formation de 3 semaines et une horaire de 9h30 à 18h, du Lundi au vendredi.

    Envoyez votre cv : rania.hicham@manpower.com
  • Location: Markham
    Job Type : Contract
    Date: Friday, 08 March 2019
    Manpower is looking for a skilled Customer service associate for one of our clients in Markham. If you are looking at a long term challenging role, this is the one for you.

    Job Description
    Assists in processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction in a 24/7 Support Call center environment. Requires a high school diploma or equivalent and 2-4 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

    What is in it for you:

    Transit accessible location - Markham
    Long term opportunity
    Regular Work Schedules: We are seeking flexibility from candidates as work schedules can be anytime within our hours of operation (Tuesday to Saturday/Sunday 3:00 pm - 8:00 am)
    Pay rate - 20.50$ per hour

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Are you interested? APPLY NOW
  • Location: Indianapolis
    Job Type : Contract
    Date: Friday, 08 March 2019
    Manpower is currently hiring for a French Bilingual Call Center Agent for a company in the Park 100 area

    What you will be doing:

    Taking inbound calls in a call center environment
    Providing great customer service
    Problem solving

    What's in it for you?
    Monday-Friday 8am-5pm
    $13 per hour
    Weekly pay
    Manpower offers free schooling with the University of Phoenix

    What is required from you?

    H.S. Diploma or equivalent
    Customer service experience (Does not have to be in call center environment)
    Willingness to learn
    Fluent in both English and French
  • Location: Lawrence
    Job Type : Permanent
    Date: Friday, 08 March 2019
    Part Time Clerical in Lawrence, KS!

    Manpower has part-time jobs in Lawrence! A great company needs dependable people with excellent computer skills and great customer service skills. You will be taking inbound phone calls and entering information into the system then connecting the caller to a conference call.

    This is a Direct-Hire position through Manpower. Flexible schedules available. Wonderful opportunity.

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Location: Mason
    Job Type : Contract
    Date: Friday, 08 March 2019
    Are you looking to work with the world's largest company in the eyewear industry? Manpower has immediate Technical Support Specialist positions available in Mason, OH. These positions require someone with flexibility to work varied schedules, including evenings and weekends. Come and work for a company that will provide you with the skills to jump start your career!

    What's in it for you?
    * Technical Support Specialist position allows you to take pride in assisting customers

    * Excellent starting wage of $15/hr and Manpower pays every Friday!

    * Flexibility to work varied schedules, including evenings and every other weekend and to carry Emergency Paging Device as scheduled.

    * The first 4 weeks will be a combination of training and transition. During this time the schedule will be Monday - Friday, and hours the would be something like 8:30 - 5:00pm or 9:30 - 6:0pm.

    - After the this, the Agent could expect to work a later shift, for example 11:00 - 7:30pm or 1:00 - 10:00pm.

    * Use your Customer Service skills to troubleshoot issues and respond to inbound caller's questions related to their accounts

    * Opportunity to take FREE online college classes and training courses


    What is the job?
    * The Technical Support Specialist provides technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of their computer systems for approved applications.

    *Provides assistance in resolving most problems of hardware and supported applications, and explains these resolutions in a clear, concise manner.

    * Diagnoses/Resolves problems through both questioning techniques and through the use of "remote diagnostics". Assists by giving correct resolutions in a clear, concise and courteous manner


    What do you bring to the job?
    * A minimum of 1 year in a service-oriented industry, previous technical support role experience preferred

    * Intermediate Microsoft Office experience including Excel, Outlook, Word and Internet Explorer

    * Previous experience with multi-line telephone systems and the ability to work in a busy Technical Customer Service oriented environment

    * Ability to assist callers with a patient and friendly attitude while demonstrating strong verbal and written communication skills

    * Strong emphasis on customer satisfaction and issue resolution, as well as the ability to handle customer complaints

    * High School Diploma or higher in a technology related field is preferred

    Stop your search and apply now! We are looking for someone to start as soon as possible! Need more details on this Technical Customer Service position? Text or call a recruiter at 513-772-2220.
  • Location: Boca Raton
    Job Type : Contract
    Date: Thursday, 07 March 2019
    As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts. Your responsibilities will include but are not limited to the following:
    Ability to navigate through multiple computer applications with speed and accuracy. Work with customers to resolve inquiries.
    Provide troubleshooting assistance to customers. Ability to accept and implement coaching and feedback to achieve individual and team performance goals. Maintain a high level of world class customer service / professionalism to a wide range of customers. Recommend products that best suit the customer.

    REQUIREMENTS
    Fluent in Spanish and English. Ability to type, Maintain a positive environment, working with co-workers and customers within a diverse culture. Excellent telephone manner and listening skills, ability to relate to customers in a professional and courteous manner. Work in a team environment. Work under pressure. Sit for long periods of time. Excellent attention to detail and multi-tasking. Self motivation to work under own initiative. Must pass drug test and state, federal and criminal background check. Have High School Diploma or GED. Be at least 18 years of age or older.

    Work schedule / training classes HOURS MAY VARY
    AM Classes 8:00 AM to 4:30 PM Monday through Friday
    AM Classes 9:00 PM to 5:30 PM Monday through Friday

    Training schedules are NOT flexible. You must attend every day for 5 weeks. Once training is complete new shift options will be opened to the class and you will be placed based on schedule availability.

    DRESS CODE
    Neat, clean, BUSINESS casual attire: Please read the hand book for a full description of acceptable dress code.
  • Location: Saint-Laurent
    Job Type : Contract
    Date: Thursday, 07 March 2019
    Vous souhaitez concilier vie de famille et travaille ? Nous avons le poste à temps partiel qu'il vous faut!
    Notre client recherche un Agent aux services à la clientèles bilingues (anglais et français).

    Les horaires de travail sont très flexibles, vous pouvez travailler 3 jours complets ou 5 jours de 14h30 à 18h00 à votre choix.
    Nous recherchons une personne dynamique et qui souhaite approfondir son expérience dans un environnement de centre d'appel. Le salaire offert est de 15 $ l'heure.

    Au quotidien, vous serez amené à effectuer plusieurs fonctions telles que
    Répondre aux demandes des clients par téléphone et prendre les commandes;
    Renseigner les clients sur les commandes et les livraisons ;
    Solutionner les problèmes concernant les commandes et conseiller les clients sur les produits ;
    Gérer les plaintes de la clientèle ;
    D'autres taches connexes.

    Vous êtes la personne de choix pour occuper ce poste si vous êtes bilingue, que vous avez une bonne habilité à communiquer .
    Vous êtes rigoureux et vous êtes à l'aise avec Microsoft Office.
    Si vous avez des questions, n'hésitez pas à me contacter.

    Coline Ronda
    Spécialiste en acquisition de talent
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Montr��al
    Job Type : Contract
    Date: Thursday, 07 March 2019
    Nous sommes actuellement à la recherche d'un agent de centre d'appel pour l'un de nos clients dans le domaine bancaire à Montréal!!!

    En tant qu'agent de centre d'appels, votre principale responsabilité sera de traiter les questions de nos partenaires en agence et de les résoudre de manière rapide et centrée sur le client.

    DOIT AVOIR:

    * Expérience en centre de contact
    * Tech Savvy (capable d'apprendre les applications internes)
    * Bilingue français et anglais
    * Expérience de saisie de données
    * Suite Microsoft Office (Word, Excel, Access)
    * *De solides compétences en communication
    * Expérience du service client
    * Excellente attention aux details

    HEURES DE TRAVAIL: du lundi au vendredi de 8h00 à 23h00. (flexibilité pour travailler dans ce laps de temps)

    LIEU DE TRAVAIL: Montréal

    TAUX DE PAYE: 17,60 $ / heure

    LONGUEUR: contrat d'un an!
  • Location: Duluth
    Job Type : Contract
    Date: Thursday, 07 March 2019
    Do you enjoy working in a fast-paced environment? Are you looking for steady hours and weekly pay checks? Manpower has immediate openings for CALL CENTER AGENTS in Duluth, GA

    ***For faster processing, email your resume to rona.ramos@manpower.com with Duluth opening on the subject line ***

    What's in it for you?
    * Competitive Wage: $14/ hr
    * Temp to perm

    What is the job?
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    What you bring to the job?
    * Atleast 1 year call center experience
    * Computer savvy and MS office proficient
    * Quick learner
    * Ability to multi-task using technology, including call handling, loan level review and call documentation
    * Excellent verbal, written, and listening skills
    * HS diploma / GED

    Stop your job search and apply today. Send your resume to rona.ramos@manpower.com or contact Rona at 4143125144 ext 1826. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath