Home  Call Center and Customer Service Jobs
  • Location: Tulsa
    Job Type : Contract
    Date: Thursday, 07 March 2019
    Human Resources Support Rep

    Manpower is now hiring a Human Resources Support Representatives in care of a Fortune 500 Company in the Tulsa area!

    * Previous Human Resources related experience (basic knowledge of HR policies and practices) will be required along with exceptional customer service skills- minimum of 1 year of recent and stable experience
    * Will be assisting in various high volume communications such as phone calls (both inbound and outbound), chat messaging, email and additional written communications based upon the needs of the company's employees and new hires.
    * Will be assisting in various on-boarding processes and providing verbal training to self-service access
    * Must have a strong ability to manage multiple programs at a time
    * Multi-tasking, providing strong attention to detail and maintaining confidentiality at all time will be required.
    * Proficient user of Microsoft Excel, Outlook and Word

    Monday-Friday; 8:00 AM-5:00 PM or 9:00 AM-6:00 PM

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Location: Tempe
    Job Type : Contract
    Date: Thursday, 07 March 2019
    Position: Inbound Customer Service
    Location: Tempe
    Pay: $13.00 (CSR) or $14.00 hourly(Bilingual CSR)
    Length: Potential Temp to Hire

    Shift hours: Will be assigned AFTER training but will be start time between 11:00 AM and 2:00 PM.
    Schedule: As they are 7 days a week, must be flexible to work a Saturday or Sunday and have a day off during the week. They try to keep days off consecutive, but cannot guarantee it.

    Training Hours: Training:One week in classroom and one week nesting before they are on the phones solo.
    Training will be either 8:00 AM to 4:30 PM or 7:00 AM to 3:30 PM

    Must have a updated resume

    20 positions to start in February
    Job Duties: Responds to telephone inquiries and complaints using standard scripts and procedures
    Gathers information, researches/resolves inquiries and logs customer calls
    Communicates appropriate options for resolution in a timely manner
    Informs customers about services available and assesses customer needs
    Prepares standard reports to track workload, response time and quality of input

    Required: Background
  • Location: Saint-Laurent
    Job Type : Permanent
    Date: Thursday, 07 March 2019
    Vous êtes un /e spécialiste en service à la clientèle? Vous souhaitez évoluer dans une entreprise qui possède une solide réputation à travers le monde ? Nous avons cette opportunité pour vous disponible dès maintenant.
    Notre client, un leader dans le domaine de fourniture d'articles de lunetterie est présentement à la recherche d'un Représentant aux services a la clientèle pour occuper un poste permanent.

    Ce poste est situé à Ville Saint Laurent, il est rémunéré entre 17$ de l'heure selon votre expérience et vous bénéficierez des avantages sociaux.
    Vos horaires de travail seront de 9h30 à 18h00 du lundi au vendredi.
    Le client offre une formation de 3 semaines afin que vous soyez autonomes sur le poste.
    Les clients sont essentiellement anglophones, de ce fait, il est très important de pouvoir communiquer en anglais (80%) et être capable de soutenir une conversation en français (20%).

    Au quotidien, vous serez amené à effectuer plusieurs fonctions telles que
    Répondre aux demandes des clients par téléphone et prendre les commandes;
    Renseigner les clients sur les commandes et les livraisons ;
    Solutionner les problèmes concernant les commandes et conseiller les clients sur les produits ;
    Gérer les plaintes de la clientèle ;
    D'autres taches connexes.

    Vous êtes la personne de choix pour occuper ce poste si vous êtes bilingue, que vous avez une expérience en centre d'appel ou en tant qu'agent aux services à la clientèle depuis minimum 1 an.
    Vous êtes rigoureux et vous êtes à l'aise avec Microsoft Office.
    Vous avez une bonne habilite à communiquer ;
    Si vous avez des questions ou recherchez d'autres opportunités, n'hésitez pas à me contacter.

    Coline Ronda
    Spécialiste en acquisition de talent
    Courriel : coline.ronda@manpower.com
    Tel : 514-848-9922 ext. 4101
  • Location: Tulsa
    Job Type : Contract
    Date: Thursday, 07 March 2019
    Screener HR4U

    * Minimum 1 year of recent and stable high volume Customer Service experience in a call center environment
    * Fluent communication skills in English; both verbal and written
    * Proficient Data Entry Skills and Knowledgeable use of Microsoft Office Applications, will be required
    * Able to utilize multiple computer programs for research and resolution
    * Strong Multi-tasking skills
    * Following company policies and procedures at all times
    * Problem Solving and analytical thinking

    Monday-Friday; 8:00 am - 5:00 pm or 9:00 am - 6:00 pm

    Pays $14.00/HR

    Must present a positive attitude and eager to assist others.

    Post offer Background Check, Drug Screen required

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Location: Markham
    Job Type : Contract
    Date: Wednesday, 06 March 2019
    Manpower is looking for a skilled Customer service associate for one of our clients in Markham. If you are looking at a long term challenging role, this is the one for you.

    Job Description
    Assists in processing orders, preparing correspondence, and fulfilling customer needs to ensure customer satisfaction in a 24/7 Support Call center environment. Requires a high school diploma or equivalent and 2-4 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job.

    What is in it for you:

    Transit accessible location - Markham
    Long term opportunity
    Regular Work Schedules: We are seeking flexibility from candidates as work schedules can be anytime within our hours of operation (Tuesday to Saturday/Sunday 3:00 pm - 8:00 am)
    Pay rate - 20.50$ per hour

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Are you interested? APPLY NOW
  • Location: Kitchener
    Job Type : Contract
    Date: Tuesday, 05 March 2019
    Bilingual Customer Service Representative
    Bilingual Contact Centre professionals- This is your time to join a customer service team that prides itself on inclusion and client loyalty. You are a customer service pro that will excel in this environment with the experience you bring. Working for one of Canada's largest insurance companies, you will make a difference everyday by providing exceptional service and solutions to new and current clients, in Kitchener and nation-wide. Finding your passion is humanly possible.

    As a Bilingual Customer Service Professional you are:
    * Fluent in French and English
    * Passionate about exceeding customer expectations
    * Driven to identify and pursue new and existing sales opportunities by understanding customer needs
    * Excited to learn and grow your knowledge of the insurance industry
    * Have at least 1 year of call centre experience
    Your desire to do better and be better, along with your flexibility and passion for a fast-paced dynamic environment makes you the ideal candidate. With your knowledge and experience you will:
    * Provide first point of contact resolution for clients any time Monday to Friday from 8am-8pm. Guaranteed 37.5 hours a week.
    * Meet and exceed individual and team goals
    * Establish and maintain a high level of customer satisfaction
    * Contribute to team growth through relationship building
    This is your opportunity to use your finely honed skills to make a real difference. And to collect pay that reflects your talent and expertise. Manpower's reach and resources bring you career options you could not find on your own. We are experts at placing each of our candidates into his/her "dream job" - one perfectly matched to skills, ambition and lifestyle. The age of you has begun.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Moosic
    Job Type : Contract
    Date: Tuesday, 05 March 2019
    Exciting temporary to hire opportunity in Pharmaceutical Sales! If you have a successful sales background in a Call Center environment and want to advance with a growing company, this could be your new career. Starting pay rate is $15.00 per hour and the hours are 8:30 AM - 5:00 PM, Monday through Friday. Upon hire by our client, in addition to your base pay, you will have the opportunity to earn a monthly incentive.

    The Pharmaceutical Call Center Representative is a persuasive, professional communicator and has a degree or the equivalent in work history. A successful candidate in this role is someone who enjoys reading and learning new information, retaining what they've read and becomes an expert resource for this pharmaceutical product. Will be answering inbound calls and making outbound calls to medical providers to educate them about the product and to answer any questions they may have. The goal is to speak with the Doctor or Medical Prescriber to influence them to want to learn more about the pharmaceutical product that you promote. Prior sales experience is essential, pharmaceutical knowledge is strongly preferred as is call center experience.

    For those who are interested and excel in this important role, this position offers the potential to lead to outside pharmaceutical sales. If you want to work in a professional Pharmaceutical Sales role with exciting possibilities, apply now on www.manpower.com. Aptitude assessments are being scheduled immediately. Manpower will be reviewing applications with resumes, reflecting relevant work experience, Monday, March 4th through Thursday, March 7th. Those selected will begin training on Monday, March 11th.
  • Location: Toronto
    Job Type : Contract
    Date: Tuesday, 05 March 2019
    Nous sommes à la recherche de candidats pour un role de service à la clientele à Toronto pour l'un de nos clients dans le domaine bancaire!!

    RESPONSABILITÉS INCLUENT (mais ne sont pas limitées à):

    * Les virements télégraphiques des clients, les paiements de stock, les paiements de factures et les retours sont envoyés à l'équipe par fax
    * Gestion des annonces de fax qu'ils entrent - enregistrement des transactions dans le système
    * Entrer des transactions financières dans le système
    * appeler les clients pour valider les transactions; Rappel à compléter avec le client pour s'assurer que les informations sur le paiement par virement sont exactes et pour obtenir l'autorisation de procéder
    * Taper le fil dans le système une fois que le fax a été confirmé et autorisé
    * Escalader si nécessaire

    DOIT AVOIR:

    * Très bonnes compétences de frappe - Niveau élevé de compétences de frappe et de précision * Veuillez fournir les résultats des tests *
    * étiquette de téléphone fort et professionnel
    * Solides compétences en communication - verbale et écrite
    * Collaboration / travail bien en équipe
    * Capacité à effectuer plusieurs tâches à la fois et à gérer son propre temps
    * Compétences organisationnelles et souci du détail

    AUTRES COMPETENCES:

    * 2-3 ans d'expérience FI / bancaire
    * Expérience de paiement par fil et / ou de caissier
    * 2-3 ans dans un centre d'appel / service client
    * De solides compétences en communication
    * compétences multitâches
    * Capacité à travailler dans un environnement au rythme rapide
    * joueur d'équipe
    * apprenant rapide
    * Fortes compétences en gestion du temps

    ÉDUCATION / CERTIFICATIONS: Le lycée est obligatoire. Université / collège est un plaisir d'avoir.

    HEURES DE TRAVAIL: 9h00 à 17h00

    LIEU DE TRAVAIL: Toronto

    SALAIRE: 20.00 $ / heure

    DUREE: contrat d'un an!
  • Location: Toronto
    Job Type : Contract
    Date: Tuesday, 05 March 2019
    Nous sommes actuellement à la recherche de candidats pour un poste de Service à la clientele BILINGUE à Toronto!!!

    RESPONSABILITÉS INCLUENT (mais ne sont pas limitées à):

    * Les virements télégraphiques des clients, les paiements de stock, les paiements de factures et les retours sont envoyés à l'équipe par fax
    * Gestion des annonces de fax qu'ils entrent - enregistrement des transactions dans le système
    * Entrer des transactions financières dans le système
    * appeler les clients pour valider les transactions; Rappel à compléter avec le client pour s'assurer que les informations sur le paiement par virement sont exactes et pour obtenir l'autorisation de procéder
    * Taper le fil dans le système une fois que le fax a été confirmé et autorisé
    * Escalader si necessaire

    DOIT AVOIR:

    * Très bonnes compétences de frappe - Niveau élevé de compétences de frappe et de précision * Veuillez fournir les résultats des tests *
    * étiquette de téléphone fort et professionnel
    * Solides compétences en communication - verbale et écrite
    * Collaboration / travail bien en équipe
    * Capacité à effectuer plusieurs tâches à la fois et à gérer son propre temps
    * Compétences organisationnelles et souci du détail

    AUTRES COMPETENCES:

    * 1-2 ans d'expérience FI / bancaire
    * Expérience de paiement par fil et / ou de caissier
    * 1-2 ans dans un centre d'appel / service client
    * De solides compétences en communication
    * compétences multitâches
    * Capacité à travailler dans un environnement au rythme rapide
    * joueur d'équipe
    * apprenant rapide
    * Fortes compétences en gestion du temps

    ÉDUCATION / CERTIFICATIONS: Le lycée est obligatoire. Université / collège est un plus d'avoir.

    HEURES DE TRAVAIL: 9h00 à 17h00

    LIEU DE TRAVAIL: Toronto

    SALAIRE: 19.00 $ / heure

    DUREE: contrat d'un an!
  • Location: Springfield - Clark County
    Job Type : Contract
    Date: Monday, 04 March 2019
    You have the knowledge and know how. You have the training and experience. You are needed now more than ever and Manpower values your skills! We have immediate openings for Customer Care Specialists in Springfield, Ohio!

    What's in it for you?
    * Position: Customer Care Specialist
    * Location: Springfield, Ohio 45505
    * Competitive Benefits
    * Contract: Temp To Hire

    What is the job?
    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    What brings you to the job?
    * Strong attention to detail
    * Love talking to people and ability to WOW customers on every call
    * Excellent verbal, written, and listening skills
    * Relentless drive to own the customers problem and resolve it
    * Ability to adapt well to change
    * Ability to work well in a fast paced work environment
    * Ability to think outside of the box to resolve problems
    * Ability to multi-task using technology, including call handling, loan level review and call documentation
    * Minimum high school diploma or GED, and 1 year work experience required
    * College degree with 0-1 year work experience, preferred

    Stop your job search and apply now! Do you need more information? We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Springfield - Clark County
    Job Type : Contract
    Date: Monday, 04 March 2019
    You have the knowledge and know how. You have the training and experience. You are needed now more than ever and Manpower values your skills! We have immediate openings for Customer Care Specialists in Springfield, Ohio!

    What's in it for you?
    * Position: Customer Care Specialist
    * Location: Springfield, Ohio 45505
    * Competitive Benefits
    * Contract: Temp To Hire

    What is the job?
    * Uses computerized system for tracking, information gathering and/or trouble shooting the items raised by the client/customer
    * They have adherence times and handle times to meet.
    * Handle in-bound calls from our customers by researching and resolving loan level inquiries in hazard insurance, mortgage banking and property loss.
    * Initially works in a single client /functional environment due to limited knowledge and skill set. More experienced associates will be involved in root cause analysis of more complex inquiries and will work in a multi-client or multi-functional environment.
    * This role requires listening to our customer's concerns and showing empathy while resolving their issue.
    * You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.

    What brings you to the job?
    * Strong attention to detail
    * Love talking to people and ability to WOW customers on every call
    * Excellent verbal, written, and listening skills
    * Relentless drive to own the customers problem and resolve it
    * Ability to adapt well to change
    * Ability to work well in a fast paced work environment
    * Ability to think outside of the box to resolve problems
    * Ability to multi-task using technology, including call handling, loan level review and call documentation
    * Minimum high school diploma or GED, and 1 year work experience required
    * College degree with 0-1 year work experience, preferred

    Stop your job search and apply now! Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Thorold
    Job Type : Contract
    Date: Monday, 04 March 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin early March and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    Not the position for you but know someone who'd make a great fit? At Manpower we pay $100 for successful referrals!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Boca Raton
    Job Type : Permanent
    Date: Monday, 04 March 2019
    Inside Sales Manager:

    Do you enjoy mentoring a team? Are you looking to work for a great career providing customer service? We are looking for an experienced Inside Sales Manager to oversee and support our inside sales representatives team.

    *The Inside Sales Manager will monitor sales metrics and manage the entire sales administration process.
    *Will collaborate with various professionals, so it's essential that they have excellent communication skills and feel comfortable working in a team environment
    *Be able to lead and motivate the sales team to achieve specific goals.
    *Ultimately, the Inside Sales Manager should be able to build a high-performance sales team to ensure customer satisfaction

    What's in it for you?
    *Full time hours
    *Competitive Salary
    *Paid Training
    *Exciting new career

    What's the Job?
    *Manage the inside sales representatives team
    *Set and track sales targets for your team
    *Suggest and implement improvements in the sales administration process
    *Coordinate department projects to meet deadlines
    *Report on sales metrics and suggest improvements
    *Prepare monthly, quarterly and annual sales forecasts
    *Use customer feedback to generate ideas about new features or products
    *Research and discover methods to increase customer engagement
    *Ensure sales, finance and legal policies and procedures are met
    *Build an open-communication environment for your team
    *Travel for work

    What do you bring to the job?
    *Proven work experience as an Inside sales manager
    *Hands on experience with CRM software and MS Excel
    *In-depth understanding of the sales administration process
    *Excellent interpersonal and team management skills
    *Strong analytical and organizational skills
    *Numerical abilities and problem-solving attitude
    *BS degree in Sales, Business Administration or relevant field

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 954-236-3310. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Boca Raton
    Job Type : Permanent
    Date: Monday, 04 March 2019
    Outbound Sales:
    Do you enjoy working with people and educating them on the latest products? Are you goal driven and want the ability to make a base *and* Incentives.?
    We are Hiring Outbound Telesales Representatives for a great organization.

    What's in it for you?
    *Full time Hours
    *Competitive salary with Incentives
    *Paid training

    What is the job?
    *Engage staff in phone interactions and deliver contracting messages to within policies, procedures and standards
    *Develop Superior product knowledge and effusively educate and engage healthcare professionals in telephonic dialogue
    *Adhere to regulated guidelines for communications via all channels
    *Maintain high level lf product knowledge, policies, procedures, contacts and the pharmaceutical industry, continual learning & training
    *Ability to build strong relationships with key staff members

    What do you bring to the job?
    *2-3 years of Sales experience
    *Demonstrated ability to learn, retain, and articulate technical and scientific product related information, and provide responses on appropriate subject matter
    *Knowledge of hospital, health network and contracting/process
    *Ability to perform in high-pressure and fast pace environment and handle multiple tasks simultaneously
    *Superior rapport and relationship building skills

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 954-236-3310. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath
  • Location: Boca Raton
    Job Type : Permanent
    Date: Monday, 04 March 2019
    Project Coordinator:
    Do you enjoy proving support with Administrative tasks? We are Hiring a Project Coordinator for a direct hire. The program coordinator will work with the Customer Service Department and support management with administrative tasks.

    What's the job?
    *Assist in managing client expectation, inter and external clients
    *Assist in the design and execution of all program components, campaign design
    *Coordinate with other departments for weekly reports
    *Assist management with ongoing training, perform administrative duties such as data entry, maintaining database

    What you bring to the Job?
    *2-3 years supporting an office
    *Excellent verbal and written communication & listening skills
    *Strong computer and proficiency in Microsoft office
    *Proactive, self-starter and highly motivated
    *Good problem analysis and decision making skills

    Stop your job search and apply today. Do you need more information? Contact one of our Recruiters at
    954-236-3310. We love referrals so please share our job with your friends and family. Also check our Manpower's career platform with tools and resources to prepare you for today's and tomorrow jobs at www.manpower.com
  • Location: Fremont
    Job Type : Contract
    Date: Sunday, 03 March 2019
    Manpower is currently recruiting for a Customer Service Repreentative for a Spice Company located in Fremont, CA. Please review the below Responsibilities and Requirements for this position. If interested, please apply now: minda.visperas@manpower.com

    GENERAL DESCRIPTION:
    This is a highly visible role with the responsibility of the Customer Service Representative is to manage the day-to-day account business of order and return processes. This role coordinates with the Customer Service Manager and the Director of Sales Support to ensure that orders and returns are processed timely and accurately. As the first point of contact for our Grocery Customer, exemplary Customer Service is expected in both written and verbal forms.

    DUTIES AND RESPONSIBILITIES:
    *Responsible for the order process for their assigned region. Receives orders via email, portals, Netsuite, and phone calls. Orders must be input properly, approved following protocols, and uploaded for the Warehouse Pick Team. Monitors their orders to ensure they are processed and sent out on a timely basis. Communicates issues to Customer Service Manager, Account Manager, Merchandiser, and/or the Director of Sales Support, as applicable.
    *Responsible for the return process for their assigned region. Receives return requests via email, portals, Netsuite, and phone calls. Return Authorizations must be input properly, approved, and uploaded for the Warehouse Receiving Team. Creates and sends Call tags to customer. The CSR monitors their RA's to ensure they are processed and received. Communicates issues to Customer Service Manager, Account Manager, Merchandiser, and/or the Director of sales support as applicable.
    *Will be the first point of contact for grocery customers and will respond to inquiries made by phone, emails, and portals. Will escalate and direct complaints, if needed, to the appropriate members of management.
    *Will run a variety of reports when needed. Will help with the assembly of Marketing and Sales presentation packets. Other tasks, duties, and projects may be assigned based on business needs at Management's discretion.

    EDUCATION/JOB EXPERIENCE/WORK REQUIREMENTS:
    *High School diploma or equivalent
    *Customer Service and/or Order Processing experience
    *2 years' experience supporting customer needs. Grocery or food manufacturing office experience a plus
    *Extreme attention to detail
    *Ability to multi-task and work in a fast-paced environment
    *Basic Excel (Vlookup function highly desirable) and Word skills.
    *NetSuite (ERP) experience a plus
    *Ability to work with demands from multiple sources both internal and external. Keeps cool under pressure.
    *Strong verbal and written communication skills
  • Location: Winnipeg
    Job Type : Contract
    Date: Friday, 01 March 2019
    Can't wait for Spring?
    Want to start with your new Career Path?
    Upgrade your Career and Grow?
    Then its now or never?

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    Manpower is seeking several Bilingual French - Customer Care Specialist to commence on April 2019.

    What we offer:

    * Career Growth
    * Permanent Jobs
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums
    * Hourly Wages $13.35

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (French and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions

    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Location: Winnipeg
    Job Type : Contract
    Date: Friday, 01 March 2019
    Can't wait for Spring?
    Want to start with your new Career Path?
    Upgrade your Career and Grow?
    Then its now or never?

    Our client is a premier service provider for North American companies that can offer you the opportunity to make a difference in millions of lives. They ensure exceptional customer service experience to their customers and transforms conventional consumer interactions into more unique customer experience

    Manpower is seeking several Bilingual Spanish Customer Care Specialist to commence on April 2019.

    What we offer:

    * Career Growth
    * Permanent Jobs
    * Full Time Hours
    * Generic Benefits
    * Shift Premiums
    * Hourly Wages $13.35

    In order to qualify for this role, it is vital that you:

    * Completion of high school (Grade 12) or equivalent
    * Minimum of 1 year exceptional customer service experience in any related industry
    * Superior interpersonal and customer service skills
    * Superior verbal and written communication skills on both languages (Spanish and English)
    * Ability to be flexible organized and manages priorities in a Fast Phase environment
    * Comfortable using Microsoft Word and Excel programs.
    * Good organizational skills and Ability to work independently or as a member of a team and get along well with others
    * Willingness to learn and flexibility to take on additional duties as requested

    Essential Functions
    * A successful candidate will answer phone or email inquiries from customers, depending on the job; you'll place orders, respond to and handle customer issues, or make appointments.
    * Customer Service Agents are expected to handle a high volume of calls and to have excellent communication and problem-solving skills.
    * You will build and maintain relationships with an organization's most important customers
    * This is a hands-on position working with assigned clients to make sure that they are satisfied with the company's services and products.
    * Your job is to ensure client satisfaction and to work with team members, other company departments, and external vendors to ensure that the customer's needs are met.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Location: Winnipeg
    Job Type : Contract
    Date: Friday, 01 March 2019
    Thinking of something New?
    Are you experience in helping non-profit organization make a difference?
    Then we're looking for you

    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking immediate start for Contact Center Agent's French Speakers which commences April 2019 for a temporary full-time work

    What we Offer:

    * Range of Wages: $14.91 HR - $16.00
    * Type of contract: Temporary
    * Length: Three months
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week (Hours may fluctuate)
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 8:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area
    * Strong hold of communication skills in both languages English and French
    * Excellent written communication skills
    * Fantastic experience in Microsoft Office Suites (Microsoft Word, Outlook and Excel)
    * Minimum of 35 WPM with 90% Accuracy

    Essential Functions

    * Show case the highest level of ethical standards and donor stewardship to every call and ensure these principles remain at the heart of our client management and internal teams
    * Responsible on providing responsive, proactive and flexible solutions and ideas when servicing our clients' needs and obtain customer information by answering telephone calls, assisting clients and verifying information.
    * Responsible for handling clients' complaints, questions and inquiries concerning billing, products, equipment, technical challenges, services and reports problem areas with the utmost degree of professionalism and courtesy with an aim to resolve issues of the customers within one call
    * Deal with business transactions associated with new customer account activation on the terminal of the computer while providing alternative solutions with an aim to retain the customer's business
    * Communicate and confer with customers by using various web based tools while Working in a single or multiple skill sets or queues over different channels of customer contact
    * Use mechanized systems to handle customer request and organize as well as complete service orders
    * Keep track of the improvement in the customer retention through programs and provided services
    * Make recommendations on upgrades, features, rate plans and accessories as per the requirement of the clients
    * Stay updated with the knowledge of each service, product and promotion.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Location: South Charleston
    Job Type : Contract
    Date: Friday, 01 March 2019
    Are you looking for an opportunity to work in an customer centered retail evironment? Manpower is recruiting for a customer service associate in the Charleston area.

    Job Requirements

    Potential candidate should be comfortable assisting the project leaders

    Taking orders and directions

    Answering phones

    Assisting in the merchandising process.

    The candidate will need to have flexibility in the schedule with total weekly hours of 38-39 hours per week.

    Candidates must have a high school diploma and previous experience in customer service

    Who is Manpower?

    Locally owned, but globally connected, Manpower is a full service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing and workforce solutions across the region.

    For more information on exciting local employment opportunities and to register with us, please visit www.Manpower.com or follow us on Facebook at Manpower WV. Manpower is an EEO/AA/ADA/Veterans employer