Home  Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: South Miami
    Job Type : Contract
    Date: Friday, 29 March 2019
    Manpower has immediate opening for Customer Service Representative in Miami, FL.

    What's in it for you?

    · $12.00 per hour

    ·Regular Shift: 11:00a-8:00p Monday-Friday w/ possible Saturday | Training: 8:00am-5:00pm Mon-Fri

    · Temp-to-perm

    What is the job?

    Contacts are varied, some are non-routine. Follows standard screens/ scripts to perform tasks. Resolves many questions and problems, refers more difficult items to higher levels for guidance. Knowledgeable of company products & services. May assess customer needs and suggest alternative products or services. Research contract issues for supporting departments such as Claims for Service Recruitment. Applies and develops basic skills to procedures for the position.

    What you bring to the job?

    · Prior customer service experience

    · High School Diploma or GED

    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Tallahassee
    Job Type : Temporary
    Date: Thursday, 28 March 2019
    Manpower is recruiting for Central Station Operator in Tallahassee, FL. Hours will be 4:00p.m.-12am. including weekends / holidays.

    Job Summary: To provide optimum service for clients in alarm monitoring, dispatching, and troubleshooting.
    Job Requirements: Minimum high school diploma or GED, excellent customer service and communication skills, ability to multitask, basic computer and Windows skills. This position must be willing to work a flexible schedule - weekends, holidays, evenings.
    Job Responsibilities:
    1. Responsible for responding to alarms in the prescribed manner.
    2. Maintain accurate accounts of events for alarm activation, dispatch, and other general activity.
    3. Troubleshoot system problems with clients to restore operation to the client's satisfaction.
    4. Dispatch service technicians for after hours repair of systems.
    5. Attend operator's meetings and any scheduled training events.
    6. Work closely with technicians and installers during service calls and new account setups.
    7. Run and process client reports on a daily, weekly, and monthly basis.
    8. Assist in general clerical work and other miscellaneous duties.
    9. Other tasks as required.
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Thursday, 28 March 2019
    Manpower is partnered with a Big 5 Bank seeking Customer Service Representatives for their contact centre in Markham.

    This is an amazing opportunity to get your foot in the door with a Top Canadian Employer! You will work in a state of the art facility that offers free parking and shuttle service.

    What's in it for you?
    - $20. 41 per hour pay rate
    - $2.25 per hour shift premium if you work after 6 pm (which applies to the whole shift)
    - Full time hours
    - 6 month assignment, with potential for hire based on performance
    - Working at an organization that values you and wants to see you succeed!
    - Free parking, transit accessible, shuttle service

    Job Duties:

    -Provide Legendary customer experience via inbound call, following appropriate authentication and risk assessment protocols.
    -Advise customers on payment amounts, methods, dates and fees of payments; policy renewals dates of existing policies, reprinting of statements; proof of insurance; mail/email/fax proof of insurance.
    -Demonstrate professionalism and leadership during all interactions; taking ownership of customer problems and provide first contact resolution at every opportunity.
    -Plays a key role in enhancing the customer experience by providing high quality service at every interaction and ensuring customer concerns are being handled appropriately, while working a dynamic fast pace environment


    Qualifications:

    -A high degree of persuasiveness to ensure customer is referred to a licensed Advisor once an opportunity has been identified.

    -A customer-centric focus with the ability to professionally communicate both verbally and written, to quickly developing rapport. Analytical and problem resolution skills.

    -Strong work ethic and self starter with the ability to effectively manage multiple priorities and adapt to change within a face-paced business environment.

    -Must be comfortable working in a statistically driven environment.

    -You have a minimum of 1 year customer service, sales or call center experience.

    -Must be able to pass a criminal background and credit check for this role

    Does this sound like a fit for you? Please apply today for immediate consideration!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Wednesday, 27 March 2019
    Manpower is currently hiring for a Bilingual Customer Service Rep( English & French) for our Banking Client in Toronto

    The Precious Metals/Foreign Cash Support Agent is accountable to perform after sales service and customer service/technical support for Precious Metals and Foreign Cash Online products and services for both internal and external customers. this would an inbound Call center Team

    The Support Agent is accountable for understanding the customer needs and taking responsibility for the execution of customer requests, providing relevant recommendations when appropriate and ensuring the highest degree of customer service.

    location: Toronto
    Pay Rate: 20.15$
    Contract: 6 months

    Qualifications:

    * Excellent verbal communication skills - bilingualism is preferred.
    * Being able to multi tasks and work across multiple systems.
    * Investment knowledge
    * They must have strong phone etiquette
    * Good problem-solving skills
    * Strong interpersonal skills
    * Strong computer skills

    NICE TO HAVE SKILLS/EXPERIENCE:

    * Bilingual in French and English is an asset
    * 0-2 years' worth of experience overall within customer service.

    SOFT SKILLS:
    * Being able to learn multiple systems
    * Strong communication skills

    EDUCATION/CERTIFICATIONS:
    Post-secondary education is preferred.

    If you are interested apply today!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Indianapolis
    Job Type : Contract
    Date: Wednesday, 27 March 2019
    Calling all French Call Center Representatives! With your call center experience and desire to provide an excellent customer experience Manpower has a fantastic job for you. Bring your enthusiasm and bright smile to your next career. Apply today!

    What is in it for you?

    * $13.00
    * Day shift hours - All Monday thru Friday
    o 8am-5pm
    * Great work environment - Free Parking
    * Temporary to Direct Hire opportunities
    * FREE College Education

    You do not want to miss out on this opportunity, apply today! Do you have additional questions, call Andrea at 317-887-0933.
  • Valid City, State or Zip Code: Jacksonville Beach
    Job Type : Temporary
    Date: Wednesday, 27 March 2019
    Are you motivated, hardworking and bring a positive energy wherever you go? Do you have experience in the hotel/hospitality industry? Manpower is hiring Rockstar candidates for a Ponte Vedra client, as a Reservation Agent/Sales Rep! Base salary plus uncapped commission potential!
    Requirements:
    * Must have flexible schedule availability (be willing to work days/nights/weekends/holidays)
    * Have outstanding verbal and written communication skills
    * 1-2 years minimum customer service experience (hotel/hospitality is a plus!)
    * Excellent problem-solving skills
    * Positive and upbeat attitude
    * Ability to navigate multiple systems/screens/applications at once
    * Reliable transportation

    Responsibilities:
    * Assist guests by selling future reservations; Answering any questions about existing reservations.
    * Utilize effective selling techniques in effort to capture as many reservations as possible
    * Follow up with guest inquiry leads for second chance bookings
    * Deliver the highest of standards of service to all customers

    $20,800 annual base salary, plus uncapped commission (paid bi-weekly). Please apply and be sure to include an updated resume with your contact information! We are scheduling immediate interviews.
  • Valid City, State or Zip Code: Temecula
    Job Type : Contract
    Date: Tuesday, 26 March 2019
    Provide outstanding customer service through both oral and written communication. Maintain existing customer relationships and work to create new customer relationships. Enter and process quotes and orders, including changes, cancellations, etc. Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders and other tasks. Ensure paperwork is accurately completed. Confirm all quotes and orders as well as any changes. Ensure purchase and work orders match in terms of addresses, pricing, freight terms, payment terms, etc. Continually update customer information into database.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Tuesday, 26 March 2019
    Nous sommes actuellement à la recherche d'une réceptioniste bilingue pour l'un de nos clients dans le domaine de l'assurance à Montréal!!

    RESPONSABILITÉS:

    * Responsable de répondre au téléphone, d'appeler plusieurs lignes et de diriger les appelants vers les personnes appropriées.
    * Accueillez les visiteurs de manière professionnelle et hospitalière et donnez-leur les directives nécessaires.
    * Prenez des messages pour le personnel du département.
    * Fournir aux appelants les informations sur la société, le cas échéant.
    * Peut être responsable du tri et de la distribution du courrier, de l'enregistrement des colis, de l'expérience de l'envoi de colis la nuit.
    * Peut aussi participer à d'autres tâches de bureau.

    DOIT AVOIR:

    * Une approche de service à la clientèle professionnelle et agréable est requise.
    * Excellentes compétences en communication verbale et écrite sont nécessaires.
    * Compétences douces / Attributs:
    * Excellentes compétences de communication verbale et écrite
    * Excellentes compétences relationnelles
    * auto-motivé
    * Capacité à effectuer plusieurs tâches à la fois et à gérer le temps efficacement
    * Capacité à prendre des initiatives

    Lieu de travail: Montréal

    TAUX DE RÉMUNÉRATION: 16,75 $ / heure

    HEURES DE TRAVAIL: 8h00 à 17h00

    DURÉE: contrat de 3 mois!
  • Valid City, State or Zip Code: Fenton
    Job Type : Contract
    Date: Monday, 25 March 2019
    The Creve Coeur, MO Manpower is currently looking for energetic, outgoing and professional Call Center Customer Service Representatives in the Fenton, MO area.

    Job Summary: Maximize sales opportunities by effectively answering and handling inbound (some outbound) calls in an effort to acquire new customers, and offering them additional products and services.

    MAJOR DUTIES AND RESPONSIBILITIES

    Receive inbound and make outbound calls to warm leads for the purpose of scheduling appointments
    Gather necessary information regarding customer's moving needs and offer information
    Introduce and gauge interest in various value-added services
    Maintains lead center database
    WORKING CONDITIONS

    * Call Center type environment
    * Variable hours; Call Center hours from 7a-9p. Must be able to work within those time frames. May include weekend hours and holidays.

    REQUIRED QUALIFICATIONS

    Skills/Abilities and Knowledge
    * Strong computer and consumer electronics skills
    * Ability to use personal computer and appropriate software applications to include billing system and other role-related tools
    * Excellent verbal and written communication skills
    * Excellent organizational skills
    * Ability to prioritize and organize effectively
    * Ability to show judgment and initiative and to accomplish job duties
    * Ability to perform job at workstation for prolonged periods of time

    Education

    * High school diploma or equivalent

    Related Work Experience

    * Minimum 2 years call center customer service experience

    This is a temporary position that will go thru about August of 2019 and may be a permanent position for the right candidates. Pay is $15 hourly. Must have an updated resume for consideration.

    To apply, go to Manpower.com or call 314-692-4215 with further questions. Ask for Heather
  • Valid City, State or Zip Code: Thorold
    Job Type : Contract
    Date: Monday, 25 March 2019
    Our client is looking for great Customer Service Representatives specializing in Social Media, at their Thorold location. This role will support the business' customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.

    This role will begin early March and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experience customer service representative that has a strong knowledge of social media.

    What's in it for you?
    - Full time hours
    - 12 Month Contract, with potential for hire
    - Hours between 8 am and 11:30 pm (must be flexible to work between these hours)
    - $16.00 an hour

    What you will be doing:
    - Support and expand social media self-serve advertising customer base
    - Provide product and basic tool support to improve customer experience
    - Receive and log all customer problems, requests and issues and ensure proper documentation
    - Perform customer requests and identify problems
    - Follow-up on incidents with customers to ensure customer satisfaction

    What you bring to the role:
    - High school Diploma or GED
    - Minimum of 1 year customer service experience
    - Excellent communication skills
    - Ability to work all shifts as required
    - Experience using social media

    What can you expect?
    - Free onsite parking
    - Spacious work stations with updated technology platforms and equipment
    - Supportive environment to assist with individual success
    - Complimentary coffee, tea and hot chocolate bar
    - A sense of community! We pride ourselves on our inclusive, open, and engaging work environment

    If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com

    Not the position for you but know someone who'd make a great fit? At Manpower we pay $100 for successful referrals!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Florence
    Job Type : Contract
    Date: Monday, 25 March 2019
    Manpower has immediate opening for Loss Drafts Specialist in Florence, SC.

    What's in it for you?

    · $11.25 per hour

    · Monday thru Friday - 8:00 AM - 5:00 PM

    What is the job?

    * Ability to understand complex insurance forms to allow accurate updating to the client's database so clients can meet complicated regulatory obligations and to ensure the property has insurance coverage at all times.
    * Identify numerous policy types from complex insurance forms and determine action needed. For example: PUD, Town Home, Flood, Wind, etc.
    * Ability to determine when multiple updates are required based upon information received on a single document.
    * Make timely premium payments from established escrow accounts to ensure there is continuous coverage.
    * Validate documents in accordance with established client procedures.
    * Outbound telephone calls to insurance agents and/or insurance carriers.
    * Open and/or complete tasks and routes.
    * Work special assignments, if applicable to the unit.
    * Learn and process more than one client, if the opportunity is available.

    What you bring to the job?

    · Customer service experience

    · High School Diploma or GED

    · Ability to pass the drug test and background check

    Stop your job search and apply today. Send a copy of your resume to rimajoy.centeno@manpower.com. Do you need more information? Contact Rima at 414-312-5144 ext. 1848. We love referrals so please share our job with friends and family. Also, check out Manpower's career platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath.
  • Valid City, State or Zip Code: Pinellas Park
    Job Type : Contract
    Date: Sunday, 24 March 2019
    Client Support Representative

    Do you believe you provide the most extraordinary customer service to patrons! Are you looking for a rewarding career with a notable company? If you are ready to jump into new career in your area, then check this out!

    Manpower is seeking a professional client support representative in the fascinating city of St. Petersburg, Florida.

    What you will be doing:
    * Answer incoming calls from vendors/customers from various regions regarding account portfolio
    * Use of multi-screens to review client accounts and provide summary
    * Provide top-notch service to large volume customers
    * Update account, provide order status, discounts, and up-sell products

    What's in it for you?
    * Full time hours/Day Shift M-F 8:30am-5:00pm
    * Excellent pay at $13.50 p/hr
    * Temporary to hire, based on performance/attendance
    * Option to take free college courses and skills training

    What you bring to the job?
    * Stable Employment History (no more than 2 employers in 7 years)
    * Proficient computer skills and excellent communication skills
    * Great attitude and ability to work in a team environment
    * High school diploma or equivalent (such as a GED)
    * Ability to pass a Background Check and Drug Screen

    SUBMIT YOUR RESUME NOW TO THIS POSTING!!

    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources