Home   Call Center and Customer Service Jobs
  • Valid City, State or Zip Code: Fredericton
    Job Type : Contract
    Date: Tuesday, 23 July 2019
    Manpower is currently recruiting for Bilingual Customer Care Advisors for NB Power in Fredericton, NB. Qualified candidates will possess the following skills and qualifications: Fluently Bilingual (English/French); good telephone manner; ability to work in a team environment; able to multi task in a busy work environment; proven problem solving skills; excellent communication skills; ability to empathize and help customers.

    Also, you must have a minimum of one-year experience working in customer service, be comfortable working with a variety of computer programs, including Internet, e-mail, and a variety of in-house systems. These positions are to begin August 19, 2019 and pay $15/hour.

    If you are looking for an exciting position in Customer Service, then Manpower is the employer for you! Manpower offers benefits, referral bonuses, web-based training from the privacy of your own home and much more!
  • Valid City, State or Zip Code: Moncton
    Job Type : Contract
    Date: Tuesday, 23 July 2019
    Manpower is currently hiring Bilingual Patient Communications Coordinators. You will provide comprehensive support to new patients enrolled in treatment programs. The successful candidate will communicate with designated health team members and treatment partners as required to ensure quality and timely infusion/injection services.

    This is a 12 week assignment with strong possibilities of permanent placement.

    Key Responsibilities

    *Obtain and enter information into a computerized system;
    *Complete treatment reporting requirements;
    *Educate patients on clinic appointment policies;
    *Direct calls to other Health Care Providers as needed by nursing team;
    *Provide assistance with document filing and submission of treatment reports;
    *Answer telephone inquiries while using sound judgement when navigating the patient inquiry;
    *Schedule patient appointments;
    *Managing email communications; and
    *Escalate calls to physicians'/practice manager/clinic nurses and patient program coordinators when required.


    *Fluent in French and English is a requirement for this role;
    *High school or GED required;
    *Minimum of 2 years customer service experience;
    *Knowledge of medical terminology is an asset;
    *Strong communication skills, excellent telephone manner;
    *Ability to handle a "call center" environment: work quickly and multi task

    If you have the qualifications and want to be part of an amazing team, apply today!
  • Valid City, State or Zip Code: Winnipeg
    Job Type : Contract
    Date: Tuesday, 23 July 2019
    Manpower is currently seeking immediate start for Data Entry Specialist which commences September 2019 for a temporary full-time work

    What we Offer:

    * Wages: $11.35 per hour
    * Type of contract: Temporary Full Time
    * Length: Three months
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 8:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on data entry and data management
    * Excellent communication skills in English speaking and writing skills
    * Exceptional Data Entry Skills
    * Minimum of 35 WPM with 95% Accuracy

    Essential Functions

    * Prepares source data for computer entry by compiling and sorting information establishing entry priorities.
    * Processes customer and account source documents by reviewing data for deficiencies resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
    * Maintains data entry requirements by following data program techniques and procedures.
    * Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
    * Maintains customer confidence and protects operations by keeping information confidential.
    * Contributes to team effort by accomplishing related results as needed.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Valid City, State or Zip Code: Cary
    Job Type : Contract
    Date: Tuesday, 23 July 2019
    Are you passionate about the customer experience, but want to get out of the mall?

    The Hours, Pay, & Perks:

    As a member of the call center team, you will begin making $14.42 per hour and will be paid weekly. As you learn and grow, this three-month temporary opportunity can become a secure position as we are in need of committed employees. Since there is no shortage of work, you can count on steady full-time hours. The shifts ranges during normal business hours 8am-8pm Monday through Friday, offering a great work/life balance.

    Not only does we support the local community, Manpower supports its employees with the opportunity to attend an accredited online university for free! We are committed to your success and growth with every position. This could be the start of something great!

    Skills/Experience Needed:

    We are looking for candidates that are comfortable answering and responding to incoming calls and apply training to resolve issues. Must have strong computer skills and the ability to navigate multiple software applications. Candidates must be able to multi-task and prioritize responsibilities in a fast-paced environment.
    Candidates must have positive attitude, willingness to learn and a great attendance record.

    How To Get In Touch To Apply or Learn More:

    Choose the option that is most convenient to you to get the conversation started.

    · Email to sara.moore@manpower.com
    · Call me: 414-312-5203 ext 1171
    · Text "NC Sara"to 317-285-0644
    · Create Manpower.com account for future opportunities

    Rest assured our recruitment team reviews all applications that come through while paying close attention to details provided about skills and experience. From there we will reach out via phone/email/text to candidates. We look forward to talking with you!
  • Valid City, State or Zip Code: Onalaska
    Job Type : Permanent
    Date: Friday, 12 July 2019
    Do you enjoy working with a clients, assisting and providing excellent customer services? This position will assign, control and dispatch service technicians to a variety of clients across the country. Act as a control point for all field related service activities to ensure customer commitments and due dates are met. Ensure that appointments and commitments are met. Duties include: Working with Service Suite 9, Ensemble, TRACS, MARTENS, NIBS, TIRKS, CIRAS, OTTO and Access Care systems to ensure system synchronization. Training is provided.