Home  Call Center and Customer Service Jobs
  • Location: St. Paul
    Job Type : Contract
    Date: Friday, 15 February 2019
    2nd shift: 3pm-11:30pm, M-F

    Summary:

    The primary focus of the Product Support position is to support users by providing technical product support to enhance their overall product and service experience; through strong product and application knowledge assist users with technical queries enabling them to successfully configure, manage and complete their project.

    Essential Responsibilities:

    Respond to user inquires through various communication channels including phone, email, chat, etc. regarding how to use the product and tool features to accomplish their specific tasks or milestones.
    May assist users in the setup and configuration of tools and features within company's technology products.
    Using product knowledge, this role will provide support to our users who are experiencing simple or more complex issues with our products; troubleshoot and directly answer user questions to resolve the issues they are experiencing. Route issues that the Product Support Specialist is unable to resolve to the appropriate person or team for timely user resolution.
    Provide educational tutorials and support on the platform's capabilities and functionality to users; Build positive relationships while being proactive in anticipating client needs
    Develop knowledge of industry and clients' use cases, in order to more fully understand background of support questions
    Capture client product support requests through internal workflow tools to ensure excellent user experience and support business metrics and reporting

    Knowledge, Skills and Abilities:

    Written and Verbal fluency in Spanish
    High school diploma required.
    Strong technical aptitude and learning agility
    3-5 years previous experience in a client service or operational support environment
    Demonstrated knowledge of functional area
    Superior communication skills, especially in explaining technical terms in a way that non-technical individuals can understand
    High degree of independent problem solving and troubleshooting skills
    Ability to work well in a team collaboration environment
    Excellent organizational skills and attention to detail
  • Location: Rochester
    Job Type : Contract
    Date: Friday, 15 February 2019
    Customer Service Specialist

    Assisting consumers as well as the general public by answering incoming calls and verifying account information; Resolve customer issues via phone or email. Extensive training included.

    What's in it for you?
    * Full time hours
    * B Shift (11:30 - 8:00pm)
    * $ 14.50 per hour $15.00 (Bilingual)
    * Weekly pay
    * Monday through Friday (Open Availability)

    What is the job?
    * Assist prospective enrollees and people assisting enrollees
    * Track and document all inquiries using the applicable systems
    * Process new applications - via telephone
    * Transfer/refer consumers to appropriate entities
    * Process life event changes, demographic updates, disenrollment requests, and special periods as requested
    * Facilitate the fulfillment of caller requests for materials via email, or download.
    * (Bilingual employees) Facilitates translation services for non - English speaking callers
    * Escalate calls or issues to the appropriate designated staff
    * Attends meetings and training as requested and maintains up-to-date knowledge of all programs and systems

    What you bring to the job?
    * High School Diploma or GED
    * 2+ years experience navigating multiple systems
    * Ability to type 25 WPM
    * Strong interpersonal skills
    * Bilingual - French, Spanish, Swahili, Arabic (optional)
    * Ability to follow both verbal and written instructions
    * Call Center experience ++

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals, so please share our job with friends and family. EOE
  • Location: Somerset
    Job Type : Contract
    Date: Friday, 15 February 2019
    Key Job Responsibilities:
    (Duties may include, but not limited to all or some of the following)
     Accurately interprets patient eligibility, prescription and other health-related documentation
     Accurately enters application data for approval, denial or rejection
     Communicates with patients, HCPs, and healthcare professionals in a professional manner
     Communicates with internal and external departments to facilitate coordination of care
     Reports Adverse Events (AE) and Product Quality Complaints (PQC), as required and as per policy
     Strictly adheres to Standard Operating Procedures (SOPs)
     Inbound and Outbound Calls
     Completes calls in a timely and quality driven manner
     Validates and enters prescription orders
     Validates licensed practitioners
     Troubleshoots order issues
     Maintains patient confidentiality
     Performs clerical and administrative functions such as mailing and faxing correspondence, data entry, scheduling, etc.
  • Location: Scarborough
    Job Type : Contract
    Date: Friday, 15 February 2019
    What Your Role Will Be

    You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Centre's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through the placement of outbound calls, cross-selling and retention activities.
    You will act as an expert source of knowledge for customers on a variety of business needs.

    What You Will Be Doing

    * Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model.

    * Assist in and contribute to the development and growth of profitable business across the protection, credit, investment and day-to-day banking product and services lines.

    * Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

    Skills You Already Have and What You Will Learn

    * Strong customer focus

    * Strong written and verbal communication skills

    * Strong telephone etiquette

    * Working knowledge of PC user programs

    * Keyboarding skills of 30 w.p.m

    * High School diploma

    What is in it for you:

    Accessible TTC location - Birchmount and Eglinton
    Long term opportunity
    Regular Work Schedules: We are seeking flexibility from candidates as work schedules can be anytime within our hours of operation (Tuesday to Saturday 7:00 am - 11:00 pm), however the shifts will likely be the following:
    * Tue - Thu 3 pm - 11 pm
    * Fri - 2pm - 10 pm
    * Sat 10 am - 6 pm

    Pay rate - 19.06$ per hour
  • Location: Wallagrass
    Job Type : Temporary
    Date: Friday, 15 February 2019
    Customer Service Representatives
    A busy office in the Fort Kent area now has multiple anticipated openings for Customer Service Representatives! If you take pride in providing a great customer experience, this is an excellent opportunity to get your foot in the door to permanent employment and gain insurance industry knowledge at a growing local company!

    What's in it for you?
    Stable full-time, temp-to-hire employment
    $11-12/hour, paid weekly
    Monday-Friday schedule working between the hours of 7am-7pm
    Build on your previous call center or customer service experience while gaining knowledge of the health insurance industry

    What will you be doing?
    Handling inbound calls in a call center environment
    Providing excellent customer service and claims assistance

    What will you bring to the job?
    A call center or customer service background
    Computer proficiency
    Excellent written and verbal communication skills
    Ability to successfully complete training, including HIPPA and confidentiality requirements

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-554-4376, or texting "Fort Kent CSR" to 207-560-0913.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "I have had nothing but the best experience working with Manpower - everyone there is so nice and professional. Manpower goes above and beyond - I could not be any happier with their services!" - C.B., Portland
  • Location: Oakville
    Job Type : Contract
    Date: Friday, 15 February 2019
    Manpower is looking for a Technical Administrator for our client in Oakville. This position is a 6 month contract with potential to extend.

    Primary Purpose:

    The primary purpose of this position is to help customers who are having an issue with their product. The successful candidate will liaison between the customer and technicians to assess the level of service required, parts needed and then report on the completed service calls.

    Primary Responsibilities:

    The successful candidate will be responsible for, but not limited to, the following:

    * Managing incoming service call from customers
    * Including gathering and confirming information for initial assessment
    * Assign service calls to service technicians
    * Send needed parts to remote service technicians
    * Coordinate with service technicians and contractors to document the completion of the service call, parts used and any required invoicing
    * Complete monthly reports for management
    * Support remote service technicians and contractors with troubleshooting and solutions

    What's in it for you?
    - 8:00am to 4:30pm
    - $20 an hour
    - Weekly pay

    Qualifications:

    * Technically minded, ability to troubleshoot
    * Solution and detail orientated
    * Administrative experience an asset
    * Customer service experience an asset
    * Organized
    * Ability to learn technical aspects of product performance
    * Computer skills including Windows, MS Office and data entry
    * Bilingual in French and English is preferred
    * Ability and willingness to occasionally assist in service on site an asset

    Please apply with your CV and include a cover letter explaining why you are right for this position! Only candidates that qualify for this position will be contacted.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Conyers
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Bilingual (Cantonese) Telephone Interviewers

    Are you looking for a position that allows you to make an impact by assuring that health companies are working effectively and could lead to future opportunities? Are you bilingual in English and Cantonese? Do you like speaking on the telephone? What shift do you need to work? We can make it happen!! 1st shift, 2nd shift and part- time swing shift. 5 days a week.

    Manpower, Inc. of Atlanta has partnered with a prominent healthcare company to find eager and organized telephone interviewers to work in Conyers, GA.

    Telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection. Interviewers communicate the reason for the call, answer questions about the projects, and seek to get individuals to participate in the studies. The data collected is about important topics like health, customer service, family and social services and more.

    Why you'll love working for us…
    * A chance to learn about social research working at an industry leader
    * Opportunities to work future studies based on your performance
    * Provide important, meaningful data for use in scientific research and improvements

    What you'll get...
    * Paid training
    * Manpower benefits- paid college education, courses, health and holidays (once you completed eligibility)
    * Depending on experience pay rate of $12-14/hour.

    Are you able to...
    * Multitask - listen and type at the same time
    * Self-motivate to get to work and achieve goals
    * Portray a professional demeanor at all times

    If so, we want to hear from you! Contact the Manpower office to apply today:770-4831653. Get a head start by creating an account at www.manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $100 referral bonus for each successful referral.

    Manpower is an equal opportunity/affirmative action employer.
  • Location: Moncton
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Manpower is currently recruiting for Bilingual Customer Care Representatives to work with one of our well established clients in Moncton, NB. You must be fluently Bilingual (English/French), have a drive to provide top notch customer service, and possess strong computer skills.

    These positions are long term and full time, with day shifts of Monday to Friday, 8:30am to 5:00pm. These positions start at $16/hour.

    If you are interested in learning more about this opportunity, please apply to Manpower today!
  • Location: Fresno
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Do you enjoy being on the phones? How about receiving inbound calls? Enjoy sales and negotiations? How about weekly pay? If you answered yes to all questions we want to speak to you!

    Manpower has over 4,000 offices nationwide. Manpower is dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for more than 60 years.

    Manpower has positions available for Inside Sales. Associates will receive inbound calls and speak with potential customers about internet services. Associates will be on the phones for eight hours a day.

    Requirements:
    1. Recent experience in customer service call center or marketing
    2. Must have professional phone demeanor
    3. Drive to make sales
    4. Able to close and submit sales using Salesforce.com
    5. Able to follow up with customers regarding call and orders

    What's in it for you?

    1. Weekly pay
    2. Opportunity to learn new skills
    3. Full time work
    4. Monthly commissions + base pay

    Please contact our office at 559-431-1121 and ask for Angela for more details. Our client is looking to hire associates as soon as possible!
  • Location: Dulles
    Job Type : Contract
    Date: Thursday, 14 February 2019
    We are seeking a Customer Service Agent to join our team! You will be responsible for helping customers by providing account information and resolving technical issues.

    Must be ability to work all shifts.

    Responsibilities:

    Handle customer inquiries and complaints
    Provide information about the products and services
    Troubleshoot and resolve product issues and concerns
    Document and update customer records based on interactions
    Develop and maintain a knowledge base of the evolving products and services
    Qualifications:

    Previous experience in customer service, sales, call center or other related fields
    Data entry experience and proficient in MS Word and MS Excel 2010
    Ability to work on weekends and holidays
    Ability to build rapport with clients
    Ability to prioritize and multitask, with the ability to work with multiple monitors
    Positive and professional demeanor
    Excellent written and verbal communication skills
    Clear Drug and Criminal background

    For consideration for this position please apply.
  • Location: Rochester
    Job Type : Contract
    Date: Thursday, 14 February 2019
    Customer Service Specialist

    Assisting consumers as well as the general public by answering incoming calls and verifying account information; Resolve customer issues via phone or email. Extensive training included.

    What's in it for you?
    * Full time hours
    * $ 14.50 per hour
    * Weekly pay
    * Monday through Friday (Open Availability)

    What is the job?
    * Assist prospective enrollees and people assisting enrollees
    * Track and document all inquiries using the applicable systems
    * Process new applications - via telephone
    * Transfer/refer consumers to appropriate entities
    * Process life event changes, demographic updates, disenrollment requests, and special periods as requested
    * Facilitate the fulfillment of caller requests for materials via email, or download.
    * (Bilingual employees) Facilitates translation services for non - English speaking callers
    * Escalate calls or issues to the appropriate designated staff
    * Attends meetings and training as requested and maintains up-to-date knowledge of all programs and systems

    What you bring to the job?
    * High School Diploma or GED
    * 2+ years experience navigating multiple systems
    * Ability to type 25 WPM
    * Strong interpersonal skills
    * Ability to follow both verbal and written instructions
    * Call Center experience ++

    Stop your job search and apply today. Do you need more information? Contact our recruiters at 585-227-6008. We love referrals, so please share our job with friends and family. EOE
  • Location: Waterville
    Job Type : Temporary
    Date: Thursday, 14 February 2019
    A local non-profit company in Waterville is now hiring Intake Representatives! Get your foot in the door at a company dedicated to providing services to better the quality of life for individuals in the community!

    What's in it for you?
    Full time, long term job planned to run through March 2019
    A convenient Monday-Friday, 7:30am-4:30pm schedule
    $12.41/hour, and a weekly paycheck
    A rewarding position contributing to a great cause

    What will you be doing?
    Collecting information from clients to conduct application intake over the phone and in person
    Determining eligibility for programs
    Providing information and referrals to clients appropriately

    What will you bring to the job?
    A strong customer service background
    Good math skills
    Excellent attention to detail

    Let's try to put an end to your job search by applying today. Contact a team member today by applying online, calling 207-622-1535, or texting "Intake Rep." to 207-560-0909.
    You can also find all of our open positions by visiting www.ManpowerMaine.com. We look forward to working with you!

    You'll love working with Manpower - but don't take our word for it! Here's what one of our associates had to say about their experience: "Manpower is easy to work for, and does very well with communication. They do an exceptional job at being available to their employees." - K.D., Bangor
  • Location: Montr��al
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Quoi de mieux que de commencer l'année 2019 avec un nouveau challenge professionnel !
    Manpower à la capacité de vous offrir cette chance.

    Vous avez de l'expérience en matière de support technique bilingue (anglais/français) dans un environnement de centre d'appels?

    Ce poste est sûrement fait pour vous, notre client connu à travers le monde, spécialisé dans les technologies, offre des postes d'une durée de 2 ans à un salaire concurrentiel au centre-ville de Montréal !

    Le salaire est entre 21$ de l'heure fixé selon vos années d'expériences.

    Vous devez être flexible pour vos horaires de travail et vous devez être disponibles 24 heures sur 24, 7 jours sur 7, selon un programme tournant de 6 à 8 semaines.

    Dans le cadre de vos responsabilités, vous aurez notamment à :

    * Fournir un support client au client par téléphone, courrier électronique, chat et canaux Web ;
    * Effectuer des rappels au besoin. Exigences
    * Excellentes compétences en communication et en service à la clientèle
    * Vitesse de frappe minimale de 30 mots par minute
    * Aptitude à démontrer sa capacité à identifier des solutions sur la base de processus et procédures établis ;
    * Apprendre et connaître les produits et services des clients
    * Gérer efficacement la durée des appels / gérer le temps
    * Faire toutes autres tâches connexes
    Votre profil :
    Vous avez une bonne maitrise de Microsoft Office et de la navigation et de la configuration du système d'exploitation ;
    Vous devez avoir un très haut niveau de bilinguisme (Anglais et Français);
    Vous devez avoir de l'expérience en matière de support technique dans un environnement de centre d'appels. Un niveau élevé de compétences techniques est essentiel pour réussir dans ce rôle.

    Ce poste vous intéresse?

    Faites-moi parvenir votre CV sans plus tarder!

    Coline Ronda
    Spécialiste en Acquisition de Talent/ Talent Acquisition Specialist
    Coline.Ronda@manpower.com
    Tél : 514-848-9922 ext : 4101
  • Location: Conyers
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Bilingual (Cantonese) Telephone Interviewers

    Are you looking for a position that allows you to make an impact by assuring that health companies are working effectively and could lead to future opportunities? Are you bilingual in English and Cantonese? Do you like speaking on the telephone? What shift do you need to work? We can make it happen!! 1st shift, 2nd shift and part- time swing shift. 5 days a week.

    Manpower, Inc. of Atlanta has partnered with a prominent healthcare company to find eager and organized telephone interviewers to work in Conyers, GA.

    Telephone interviewers are an important part of the survey process and are responsible for accurate and thorough data collection. Interviewers communicate the reason for the call, answer questions about the projects, and seek to get individuals to participate in the studies. The data collected is about important topics like health, customer service, family and social services and more.

    Why you'll love working for us…
    * A chance to learn about social research working at an industry leader
    * Opportunities to work future studies based on your performance
    * Provide important, meaningful data for use in scientific research and improvements

    What you'll get...
    * Paid training
    * Manpower benefits- paid college education, courses, health and holidays (once you completed eligibility)
    * Depending on experience pay rate of $12-14/hour.

    Are you able to...
    * Multitask - listen and type at the same time
    * Self-motivate to get to work and achieve goals
    * Portray a professional demeanor at all times

    If so, we want to hear from you! Contact the Manpower office to apply today:770-4831653. Get a head start by creating an account at www.manpower.com and then give us a call!

    Know of others looking for work? Please share this post! You could earn a $100 referral bonus for each successful referral.

    Manpower is an equal opportunity/affirmative action employer.
  • Location: Temple Terrace
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Bilingual Call Center Representative



    Manpower is looking for eager Bilingual Call Center Representatives for a Large Rental company in the Temple Terrace area.



    Description: Answering direct inbound customer service calls and emails regarding rental termination requests, equipment service requests, rental requests, billing inquiries & escalations. Logging in calls to internal database and escalating after hours' emergency service and rental requests.



    Pay Rate: Bilingual $14.60

    Shift: First Shift (Between the hours of 7:00am - 7:00pm); Must be available from 8am-9pm on Saturdays

    Hours: Full Time

    Days of the Week: Weekdays but Must be able to work Saturdays.
    Preferred: Fully Bilingual (Spanish & French)



    Interested? APPLY NOW!





    Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources
  • Location: Winnipeg
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Are you tired of the same job?
    Do you want something different and unique while you're using your French Skills?...
    Not feeling fulfilled with your current work?...

    For over 20 years our client has been helping people and organizations have a positive impact in the world. Listening and engaging directly with customers and donors through multiple channels gives a unique ability to provide the right solutions for extending reach, developing lasting relationships and delivering meaningful results.

    Manpower is currently seeking immediate start for Bilingual Customer Service/Data Entry Specialist which commences February 21,2019 for a temporary full-time work possible of becoming permanent.

    What we Offer:

    * Wages: $14.91 per hour
    * Type of contract: Temporary Full Time
    * Length: 3 - 6 months
    * Paid Training and Great Incentive Programs
    * Between 32 to 40 Hours per week
    * Location: Downtown
    * Inbound call center (Back Office)
    * Start date: Starts Immediately

    In order to qualify for this role, it is vital that you:

    * Be available from Monday through Sunday
    * Must be able to work 5 Days a week
    * Must be available in between 7:00AM to 8:00PM
    * Public Transportation is Available
    * High School Diploma or equivalent with a minimum of one year experience in the field or in a related area focusing on data entry and data management
    * Excellent communication skills in English and French speaking and writing skills
    * Exceptional Data Entry Skills and high precision with attention to detail
    * Minimum of 35 WPM with 95% Accuracy

    Essential Functions

    * Showcase exceptional customer service skills while dealing with customer via phone.
    * Prepares source data for computer entry by compiling and sorting information establishing entry priorities.
    * Processes customer and account source documents by reviewing data for deficiencies resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
    * Maintains data entry requirements by following data program techniques and procedures.
    * Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
    * Maintains customer confidence and protects operations by keeping information confidential.
    * Contributes to team effort by accomplishing related results as needed.

    Manpower is a Fortune 500 company, with a worldwide network of 4,400 offices around the globe and 32 offices in Canada. As a world leader in the employment industry, we have been named Americas Most Admired Staffing Company by Fortune Magazine for four consecutive years.

    To learn more about the changing world of work, please visit our website and follow us on Facebook Manpower Manitoba.
  • Location: Boston
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate Job Titles Include: Customer Service Representative; Call Center Representative; Contact Center Agent.
  • Location: Addison
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    Interviews this week! Please send a current resume and phone number for your interview. Patti.axtell@manpowergroup.com.

    Duties include fielding customer calls concerning their bill, consulting and performing the research necessary to resolve inquiries. This is a soft collections position and will contact accounts to arrange resolution for outstanding invoices. They will also prepare billing adjustments, and perform general administrative tasks.

    * Competitive pay $17.00/hour
    * Mon-Fri: 7:00am to 5:30pm
    * Intermediate or better skills using MS Word and Excel required.
    * Prior customer service, call center, billing, or collections experience is preferred.
    * 4 month assignment (great foot in the door!)
    * Job Location: 2055 ARMY TRAIL ROAD SUITE 128 ADDISON IL

    Great foot in the door at a Top Company!
  • Location: Toronto
    Job Type : Contract
    Date: Wednesday, 13 February 2019
    We are currently looking for a Customer Service Representative in Downtown Toronto for one of our clients in the banking industry!!!

    This role is accountable to provide excellent customer service and support to assigned business groups and/or customers, acting as the first point of contact for customer transaction, product and/or process inquiries through email, fax, telephone, and workflow technology.

    RESPONSIBILITIES INCLUDE (but are not limited to):

    * Inbound calls (30-70 calls daily) and outbound calls from/to Advisers and dealer back offices.
    * Inquiries would include but not limited to account status and product information about Mutual funds, term products and Insurance.
    * Conduct transactional calls
    * Handle escalations
    * Adhoc tasks as required

    TOP SKILLS / EXPERIENCE:

    * Ability to multi-task between various processes throughout the day
    * Focus on accuracy
    * Analytical skills

    NICE TO HAVE SKILLS/EXPERIENCE:

    * Call Center experience within a large organization
    * Previous experience in banking or FI
    * Canadian Securities Course or IFIC Mutual Funds course (either completed or in progress)
    * Knowledge of mutual funds, term products and insurance
    * Knowledge of transfer agency record systems

    SOFT SKILLS:

    * Strong Customer Service Skills
    * Lots of energy
    * Very self-aware
    * Strong phone etiquette
    * Good work ethic
    * Go-getter attitude
    * Detail-oriented
    * Punctual
    * Someone willing to grow within the department/bank

    WORKING HOURS:

    EDUCATION: University degree/college diploma or equivalent.

    WORKING LOCATION: Toronto

    PAY RATE: $19.30/hour

    LENGTH: 4 months contract!
  • Location: Scarborough
    Job Type : Temporary
    Date: Tuesday, 12 February 2019
    What Your Role Will Be

    You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Centre's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through the placement of outbound calls, cross-selling and retention activities.
    You will act as an expert source of knowledge for customers on a variety of business needs.

    What You Will Be Doing

    * Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model.

    * Assist in and contribute to the development and growth of profitable business across the protection, credit, investment and day-to-day banking product and services lines.

    * Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

    Skills You Already Have and What You Will Learn

    * Strong customer focus

    * Strong written and verbal communication skills

    * Strong telephone etiquette

    * Working knowledge of PC user programs

    * Keyboarding skills of 30 w.p.m

    * High School diploma

    What is in it for you:

    Accessible TTC location - Birchmount and Eglinton
    Long term opportunity
    Regular Work Schedules: We are seeking flexibility from candidates as work schedules can be anytime within our hours of operation (Tuesday to Saturday 7:00 am - 11:00 pm), however the shifts will likely be the following:
    * Tue - Thu 3 pm - 11 pm
    * Fri - 2pm - 10 pm
    * Sat 10 am - 6 pm

    Pay rate - 21.18$ per hour

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Are you interested? APPLY NOW