Home  Call Center and Customer Service Jobs
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 20 April 2018
    Manpower is hiring full time permanent English/French bilingual Customer Service Representatives for one of our clients in Edmonton. Our client is a provider of dealer and customer financing for vehicle sales. Known for their people oriented and creative environment, they have been very successful in providing optimum customer service to their clients and deliver terrific results. Successful individuals for this role will have an opportunity to be a part of their quality training program which enables their personal and professional development.

    Responsibilities:
    * Handle inbound collection calls and dealing with general customer inquiries
    * Provide resolutions to customer concerns while maintaining a positive and professional conduct
    * Perform customer or dealer service requests electronically or on paper

    Qualifications:
    * Must be fluent in both French and English
    * Courteous and professional phone etiquette
    * Post-secondary education is preferred
    * Aptitude and experience with call center
    * Ability to problem solve and multi task
    * Computer knowledge and accurate typing skills
    * Must be eligible to work in Canada
    * Must be able to pass a criminal record check
    * Must be able to attend 3 week training period
    * Candidates should have their own vehicle as public transit is limited in the area

    Our client is proud of their competitive compensation package, quarterly bonus and pension plan. They also offer comprehensive benefits package, tuition reimbursement program and modern office amenities, including free access to the fitness room.
    Candidates must be able to work a flexible schedule during the following hours of operation: Mon-Thu from 6am-8pm, Friday from 6 am to 5 pm and Sat from 7 am to 1 pm.

    Please apply online and/or create and manage your profile at www.manpowerab.com. Alternatively, you can email us directly at edmonton.ab@manpower.com or contact us at 780-420-0110 & ask for our Office Team. Please note only qualified candidates will be contacted.
    You can also follow us on Facebook (@manpower.alberta), Instagram (Manpower.AB), Twitter (@ManpowerAB) & LinkedIn (Manpower Alberta) for more information on our current Companies and Job Postings.
  • Location: Calgary
    Job Type : Contract
    Date: Friday, 20 April 2018
    Bilingual F/E Call Center

    Manpower is currently hiring for Bilingual F/E Call Center to fulfill a temporary to permanent positions. This position start date will be in May 7th, 2018.

    Hours: 37.5 hours per week (must be available 24/7)

    Location: SE Calgary (Close to Downtown)

    Pay: $13.65 per hour ( 1$ per hour premium offered for Bilingual French / English candidates)

    Summary of Key Responsibilities: (job functions include but are not limited to):
    *Ensuring the safety of our customers and their property.
    *Taking charge of various alarm signals; burglary, fire, panic, medical alarms, etc.
    *Communicating with emergency services to transmit requests for assistance.
    *Respond to customer calls.

    Qualifications and Requirements:
    *High School Diploma and/or equivalent
    *Experience in a similar position or other position related to customer service
    *Bilingual (English and French), essential
    *Knowledge of Microsoft Office suite
    *Stress management
    *Client oriented
    *Good judgment, capacity to take initiative and make decisions
    *Excellent communication skills (spoken and written)
    *Positive and energetic

    Please apply by sending us an email directly at Michelle.melnyk@manpower.com or contact us at 403-269-6936 & ask for our Office team. Please note only qualified candidates will be contacted.

    You can also follow us on Facebook (@manpower.alberta), Instagram (Manpower.AB), twitter (@ManpowerAB) & LinkedIn (ManpowerAB) for more information on our current Companies and Job Postings.
  • Location: Kingston
    Job Type : Permanent
    Date: Friday, 20 April 2018
    Seeking Bilingual and Unilingual Customer Service Representatives looking for a permanent, stable employment with a leading Insurance provider located in the Kingston area expanding due to growth.

    This reputable company offers room for career development along with a competitive compensation package including perks, pension and benefits as well as bonus structure. Flexible schedules available.

    Position Overview: As a Customer Service Professional, you will be a driving force for keeping customers satisfied. Your strong communication skills will directly impact the customer's experience with our client.

    Responsibilities:
    *Respond to inbound calls from customers in a prompt, accurate and professional manner
    *Collect pertinent information from the customer
    *Provide empathy during difficult customer conversations
    *Multitasking through various systems and application
    *Provide the appropriate resolution based on the company's guidelines

    Qualifications:
    *Fluent in French and English or English
    *Well-developed analytical and problem resolution skills
    *Solid ability to organize and prioritize
    *Exceptional oral and written communication skills
    *Knowledge of MS Office is required
    *1-2 years of demonstrated experience in a direct customer service environment preferred

    RECRUITER CONTACT: CHRISTINA.OBRIEN@MANPOWER.COM

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Twitter @ManpowerEast_ON and like Manpower Eastern Ontario on Facebook.

    Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Brockville
    Job Type : Permanent
    Date: Friday, 20 April 2018
    Seeking Bilingual and Unilingual Customer Service Representatives looking for a permanent, stable employment with a leading Insurance provider located in the Kingston area expanding due to growth.

    This reputable company offers room for career development along with a competitive compensation package including perks, pension and benefits as well as bonus structure. Flexible schedules available.

    Position Overview: As a Customer Service Professional, you will be a driving force for keeping customers satisfied. Your strong communication skills will directly impact the customer's experience with our client.

    Responsibilities:
    *Respond to inbound calls from customers in a prompt, accurate and professional manner
    *Collect pertinent information from the customer
    *Provide empathy during difficult customer conversations
    *Multitasking through various systems and application
    *Provide the appropriate resolution based on the company's guidelines

    Qualifications:
    *Fluent in French and English or English
    *Well-developed analytical and problem resolution skills
    *Solid ability to organize and prioritize
    *Exceptional oral and written communication skills
    *Knowledge of MS Office is required
    *1-2 years of demonstrated experience in a direct customer service environment preferred

    RECRUITER CONTACT: CHRISTINA.OBRIEN@MANPOWER.COM

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Twitter @ManpowerEast_ON and like Manpower Eastern Ontario on Facebook.

    Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Belleville
    Job Type : Permanent
    Date: Friday, 20 April 2018
    Seeking Bilingual and Unilingual Customer Service Representatives looking for a permanent, stable employment with a leading Insurance provider located in the Kingston area expanding due to growth.

    This reputable company offers room for career development along with a competitive compensation package including perks, pension and benefits as well as bonus structure. Flexible schedules available.

    Position Overview: As a Customer Service Professional, you will be a driving force for keeping customers satisfied. Your strong communication skills will directly impact the customer's experience with our client.

    Responsibilities:
    *Respond to inbound calls from customers in a prompt, accurate and professional manner
    *Collect pertinent information from the customer
    *Provide empathy during difficult customer conversations
    *Multitasking through various systems and application
    *Provide the appropriate resolution based on the company's guidelines

    Qualifications:
    *Fluent in French and English or English
    *Well-developed analytical and problem resolution skills
    *Solid ability to organize and prioritize
    *Exceptional oral and written communication skills
    *Knowledge of MS Office is required
    *1-2 years of demonstrated experience in a direct customer service environment preferred

    RECRUITER CONTACT: CHRISTINA.OBRIEN@MANPOWER.COM

    To learn more about the changing world of work, please visit our website at www.manpower.ca, follow us on Twitter @ManpowerEast_ON and like Manpower Eastern Ontario on Facebook.

    Manpower Group recognizes importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair, and inclusive environment by offering equal opportunity to access our services. At Manpower group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Scottsdale
    Job Type : Contract
    Date: Friday, 20 April 2018
    Interact with customers via phone or email to provide information in response to inquiries about their 401K plans, enrollment, etc. Handle and resolve concerns or complaints
  • Location: Phoenix
    Job Type : Contract
    Date: Friday, 20 April 2018
    YOU WILL BE RESPONSIBLE FOR CONTACTING CURRENT CUSTOMERS AND UP-SALE IN NEW PRODUCTS. MUST BE ADAPTABLE AS THE CAMPAIGNS WILL CHANGE.

    YOU WILL BE ELIGIBLE TO QUALIFY FOR BIWEEKLY BONUS!!
  • Location: Hamilton
    Job Type : Contract
    Date: Friday, 20 April 2018
    A client of our in Stoney Creek is seeking an experienced Customer Service Representative professional for their facility. This is a great opportunity to get your foot in the door with a top employer.

    What's in it for you?
    - Customer Service role, with a large established company in the Health care Industry
    - Full time work until the end of August, with potential for hire
    - $25 per hour
    Job Duties:
    - Providing assistance with customer calls as needed
    - Responsible for delivery reconciliation/ billing
    - Receives completed delivery notes from centers. Interacts with drivers and center operations.
    - Reviews and reconciles deliveries in SAP
    - Places order and answers inquiries.
    - Interacts with center operations or sales to resolve all customer inquiries
    - Responsible for daily reporting

    Qualifications:
    - Minimum 2 years customer service experience
    - Experience with CRM system an asset
    - Health care industry experience is preferred
    - Must have strong excel, Microsoft office, and data entry skills
    - SAP experience
    - Previous sales experience
    - Ability to pass a criminal background check

    If this sounds like a fit for you, please apply TODAY!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Hurricane
    Job Type : Contract
    Date: Friday, 20 April 2018
    Are you looking for an exciting local opportunity in the Putnam County area? Manpower of WV is seeing Customer Service Representatives for a local employer. The Customer Care Representative is the day-to-day contact for all sales and customer support activities. The Customer Service Representative applies his or her customer service skills and system knowledge to meet the daily needs of the customer.

    Job Duties
    Engage in daily communication with clients and colleagues to insure top quality customer service
    Respond to customer requests for information in a timely manner ( phone/email)
    Answer customer telephone calls addressing and resolving inquires and problems
    Process incoming mail, email, leads, and responding to customer needs and requests.
    Promote products/services to prospective customers
    Perform filing activities and information retrieval, as needed
    Accuracy and completeness through all means of communication
    Create and run reports and mailing lists
    Other tasks as assigned

    Requirements
    Associate's degree and 1-3 years of related experience/education
    Proficiency in Microsoft Word and Google Applications
    Candidates must be able to successfully pass a Federal/State background check and pre-employment drug test.

    Who is Manpower?

    Locally owned, but globally connected, Manpower is a full service staffing and human resources company that provides thousands of jobs every year across West Virginia, Ohio, and Kentucky. Manpower provides recruitment and assessment, training and development, career management, outsourcing and workforce solutions across the region.

    For more information on exciting local employment opportunities and to register with us, please visit www.Manpower.com or follow us on Facebook at ManpowerWV.

    Manpower is an EEO/AA/ADA/Veterens employer
  • Location: Kingston
    Job Type : Contract
    Date: Friday, 20 April 2018
    A client of ours with locations in Kingston is seeking forklift operators for their facility. If you have previous warehouse experience we encourage you to apply today!

    What is in it for you? :
    - $15.50 an hour
    - Monday-Friday 7:30am-4pm
    - Steady ongoing full time work
    - The chance to work for a top employer in the area

    What the job entails:
    - Safe operation of a Forklift
    - Order picking
    - General warehouse duties as required

    What you bring to the table:
    - Previous experience working in a warehouse
    - Previous material handling experience is an asset
    - SAP Knowledge
    - Strong Computer Skills

    This is an ASAP need, apply today and a recruiter will get back to you today!

    If you refer someone for this position and they work 72 hours, you will make $50!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Kingston
    Job Type : Contract
    Date: Friday, 20 April 2018
    Attention Cleaners, Production, Warehouse and Labor Workers!- are you working but not getting steady hours and a steady pay cheque? Manpower Kingston can place you in a job offering full time hours in a clean and safe environment.

    Whats in it for you? :
    - Project Work in May
    - 12 Hour Day and Night Shifts available - you choose!
    - Up to 16 hours available of Paid OT
    - Facility is accessible by Public Transit

    What the job entails:
    - Manually move material
    - General Cleaning duties, cleaning machinery and floors
    - Dusting pipes and general labour duties as required

    What you bring to the table:
    - Clean Criminal Background
    - CSA Steel Toes Boots
    - Ability to lift up to 50lbs
    - Proven reliability and punctuality

    APPLY NOW. Create your account by signing up at www.manpower.ca then text or call Christina O'Brien at 1-613-329-5114.

    Get a Bonus For Who You Know! We know that great talent knows great talent and we want to reward you! If you refer someone to work for Manpower and they successfully complete their assignment you could potentially earn cash for each referral! Help friends and family find a job and earn money for yourself! Contact us today to learn more.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs
  • Location: Kingston
    Job Type : Contract
    Date: Friday, 20 April 2018
    Attention Outdoor Workers seeking work to start immediately! We are currently hiring Traffic Controllers to work for a reputable company in Napanee.

    Whats in it for you? :
    - $15.00 an hour
    - Steady ongoing full time work
    - The chance to work for a top employer in the area

    What the job entails:
    - Working outdoors
    - Traffic Control
    - Flagging

    What you bring to the table:
    - Hard Hat and Safety Boots
    - Previous traffic control experience is an asset
    - Ability to start Monday, April 16
    - 1 Work Related Reference

    This is an ASAP need, so please apply today! Call or Text Christina O'Brien at 613-384-9675

    If you refer someone for this position and they work 72 hours, you will make $50!

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Greater Napanee
    Job Type : Permanent
    Date: Friday, 20 April 2018
    Our client is a family owned and operated company that has been proudly serving the Kingston and surrounding area for more than 50 years. This is an excellent opportunity to work for a top-notch employer that values critical thinkers, high performers, and team players.

    Join a company that offers more than just great compensation. Work along side an excellent team in a great work environment. As a farm equipment technician career development will be top priority for your new employer, they want to see you learn, grow and succeed.

    What is the job?
    · Mechanical repair and maintenance on various pieces of farm equipment including gas and diesel tractors, self-propelled units, hay equipment etc.
    · Updating and calibrating on board computer control systems
    · Reading and understanding operating manuals, blueprints etc.
    · Practicing personal safety and ensure to follow Health and Safety regulations
    · A variety of fabricating and welding tasks

    What do you bring to the job?
    · Certification or currently registered in a related Apprenticeship program
    · Previous experience working in the agricultural field
    · Experience performing diagnostics and rebuilds
    · Fundamental written and verbal communication skills
    · Ability to work effectively with customers and others
    · Demonstrated mechanical aptitude, analysis and problem-solving skills

    We encourage all interested applicants to apply for immediate consideration. Apply Now and Contact: CHRISTINA.OBRIEN@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Brockville
    Job Type : Permanent
    Date: Friday, 20 April 2018
    Our client is a family owned and operated company that has been proudly serving the Kingston and surrounding area for more than 50 years. This is an excellent opportunity to work for a top-notch employer that values critical thinkers, high performers, and team players.

    Join a company that offers more than just great compensation. Work along side an excellent team in a great work environment. As a farm equipment technician career development will be top priority for your new employer, they want to see you learn, grow and succeed.

    What is the job?
    · Mechanical repair and maintenance on various pieces of farm equipment including gas and diesel tractors, self-propelled units, hay equipment etc.
    · Updating and calibrating on board computer control systems
    · Reading and understanding operating manuals, blueprints etc.
    · Practicing personal safety and ensure to follow Health and Safety regulations
    · A variety of fabricating and welding tasks

    What do you bring to the job?
    · Certification or currently registered in a related Apprenticeship program
    · Previous experience working in the agricultural field
    · Experience performing diagnostics and rebuilds
    · Fundamental written and verbal communication skills
    · Ability to work effectively with customers and others
    · Demonstrated mechanical aptitude, analysis and problem-solving skills

    We encourage all interested applicants to apply for immediate consideration. Apply Now and Contact: CHRISTINA.OBRIEN@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Kingston
    Job Type : Permanent
    Date: Friday, 20 April 2018
    Our client is a family owned and operated company that has been proudly serving the Kingston and surrounding area for more than 50 years. This is an excellent opportunity to work for a top-notch employer that values critical thinkers, high performers, and team players.

    Join a company that offers more than just great compensation. Work along side an excellent team in a great work environment. As a farm equipment technician career development will be top priority for your new employer, they want to see you learn, grow and succeed.

    What is the job?
    · Mechanical repair and maintenance on various pieces of farm equipment including gas and diesel tractors, self-propelled units, hay equipment etc.
    · Updating and calibrating on board computer control systems
    · Reading and understanding operating manuals, blueprints etc.
    · Practicing personal safety and ensure to follow Health and Safety regulations
    · A variety of fabricating and welding tasks

    What do you bring to the job?
    · Certification or currently registered in a related Apprenticeship program
    · Previous experience working in the agricultural field
    · Experience performing diagnostics and rebuilds
    · Fundamental written and verbal communication skills
    · Ability to work effectively with customers and others
    · Demonstrated mechanical aptitude, analysis and problem-solving skills

    We encourage all interested applicants to apply for immediate consideration. Apply Now and Contact: CHRISTINA.OBRIEN@MANPOWER.COM

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: York
    Job Type : Contract
    Date: Friday, 20 April 2018
    Are you a Friendly and Outgoing Person? Are you comfortable speaking to large groups? Then Manpower has the Job for you!

    Manpower of York is currently recruiting for a Part Time Tour Guide for our client in York, PA. As a Part Time Tour Guide you'll have the opportunity to use your friendly, outgoing personality to make visitors and guests feel welcome and become more knowledgeable about a great product creation. You will walk visitors through the impressive streamlined system created to increase production in one of York's top manufacturing facilities.

    Should be available for around 20 hours per week, Monday - Friday and an occasional Saturday (less hours during winter months)

    Pay rate: $12.50/hour

    If interested, please apply with a resume AND call Manpower at 717-764-7841. Manpower is an equal opportunity employer.
  • Location: Moncton
    Job Type : Contract
    Date: Thursday, 19 April 2018
    Do you want to work with an amazing team?
    Are you a service oriented, self-motivated people person who is interested in the exciting world of customer service and are bilingual?
    Would you like to work Monday - Friday with weekends off?
    Do you love helping others without the pressure of sales? If so we have the perfect opportunity for you.

    Responsibilities:
    * Monday - Friday 8:30am-5:00pm
    * Answer incoming requests via phone, email and online
    * Make contact with consumers via the telephone to arrange payments for past due accounts
    * Respond to requests in a timely and professional manner
    * Resolve or forward requests in accordance with established procedures
    * Identify new demands, perform a variety of complex clerical tasks

    Qualifications:
    * College Diploma
    * Bilingual English/French
    * 1-3 years' experience in a contact center environment and collections experience
    * Proficient with Microsoft office products (Excel & Word) and SAP
    * Collections experience an asset
    * Ability to multitask, prioritize and work in a fast paced environment working with dual screen and multiple applications

    If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed, apply directly to this posting today.

    50 Reasons to Refer a Friend - We need more great associates like you! Refer a friend to Manpower and you'll receive a $50 bonus, once they've completed 72 hours of work.

    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Sartell
    Job Type : Permanent
    Date: Thursday, 19 April 2018
    As a Billing Representative in our medical billing office, you'll provide billing support for our dynamic clients. We are looking for fun people, who are proud to share their enthusiasm for great service! We have excellent benefits, a great work atmosphere and we have an onsite gym! Our accounts are not in collections. You will be assisting customers over the phone to process payments and answer billing questions on their medical bills.

    Are you interested? The ideal candidate will possess:
    Customer Service skills
    Great communication skills
    Comfortable on a computer
    Professional

    Besides gaining valuable experience with some of the most reputable organizations in the market, you'll gain access to Manpower comprehensive benefits package.

    Are you a Call Center Professional - a Customer Service Whiz!... Look no further. We have the opportunity for you. Billing Representatives needed for 1st shift (8am-5pm) and Mid shift (12-9pm) $11-$13 per hour in Sartell, MN.

    As an extra we have a bonus program: at 30 days on assignment you'll earn a $100 bonus, at 60 days an additional $100 bonus and then you are hired on at 97 days in! Apply today with a resume.
  • Location: Fort Pierce , St. Lucie , Port Saint Lucie , Saint Lucie
    Job Type : Contract
    Date: Wednesday, 18 April 2018
    SUMMARY: The Recruiter is responsible for delivering all facets of recruiting success throughout the organization. This will be achieved through employing traditional sourcing strategies and resources as well as developing new, creative recruiting ideas. The Recruiter will play a critical role in ensuring we are hiring the best possible talent.
  • Location: Fort Pierce , St. Lucie , Port Saint Lucie , Saint Lucie
    Job Type : Contract
    Date: Wednesday, 18 April 2018
    SUMMARY: The Workforce Management Coordinator analyzes and maintains real time adherence. Responsible for interval, daily, weekly staff planning of the call center environment in order to achieve performance requirements. Monitors service levels and directs real-time forecasting to meet service levels. This role will partner with Operations Management and other Workforce leadership, playing a pivotal role to insure an effective capacity management flow from the planning to execution. PRIMARY RESPONSIBILITIES: · Responsible for daily analysis of call volumes, monitoring and adjusting staff resources to meet inbound demands and performance goals