Home  Call Center and Customer Service Jobs
  • Location: Edmonton
    Job Type : Permanent
    Date: Friday, 22 June 2018
    Manpower is hiring full time permanent English/French bilingual Customer Service Representatives for one of our clients in Edmonton. Our client is a provider of dealer and customer financing for vehicle sales. Known for their people oriented and creative environment, they have been very successful in providing optimum customer service to their clients and deliver terrific results. Successful individuals for this role will have an opportunity to be a part of their quality training program which enables their personal and professional development.

    Responsibilities:
    * Handle inbound collection calls and dealing with general customer inquiries
    * Provide resolutions to customer concerns while maintaining a positive and professional conduct
    * Perform customer or dealer service requests electronically or on paper

    Qualifications:
    * Must be fluent in both French and English
    * Courteous and professional phone etiquette
    * Post-secondary education is preferred
    * Aptitude and experience with call center
    * Ability to problem solve and multi task
    * Computer knowledge and accurate typing skills
    * Must be eligible to work in Canada
    * Must be able to pass a criminal record check
    * Must be able to attend 3 week training period
    * Candidates should have their own vehicle as public transit is limited in the area

    Our client is proud of their competitive compensation package, quarterly bonus and pension plan. They also offer comprehensive benefits package, tuition reimbursement program and modern office amenities, including free access to the fitness room.
    Candidates must be able to work a flexible schedule during the following hours of operation: Mon-Thu from 6am-8pm, Friday from 6 am to 5 pm and Sat from 7 am to 1 pm.

    Please apply online and/or create and manage your profile at www.manpowerab.com. Alternatively, you can email us directly at edmonton.ab@manpower.com or contact us at 780-420-0110 & ask for our Office Team. Please note only qualified candidates will be contacted.

    You can also follow us on Facebook (@manpower.alberta), Instagram (Manpower.AB), Twitter (@ManpowerAB) & LinkedIn (Manpower Alberta) for more information on our current Companies and Job Postings.
  • Location: Scranton
    Job Type : Temporary
    Date: Friday, 22 June 2018
    Great temporary to hire opportunity for Professional Customer Service Representatives. Our client, a provider of auto and home insurance, is in immediate need of detail oriented, empathetic professionals to take calls from customers who need to file a claim with their insurer. In this role, you will be obtaining all of the details of the incident and then providing that information to a Claims Processor. For more details see below:

    * Shift Hours: 11:30am-8:00pm Monday-Friday with a pay rate of $12.50 per hour
    * Will train on 9:00am- 5:30pm for first 2 weeks.

    Those who will be considered will have:
    * At least 2 years of Call Center Customer Service experience
    * The ability to work well in a team environment
    * A professional attitude and demeanor
    * Proficient computer skills

    To apply, visit manpower.com and apply with an updated resume reflecting your relevant work history.
  • Location: Oklahoma City
    Job Type : Contract
    Date: Friday, 22 June 2018
    Full Time - Call Center Customer Service Representative - Day Shift
    Enjoy helping others? Have an outgoing, upbeat personality? Manpower is currently hiring near you!

    What's in it for you?
    * Full time hours in OKC 73127
    * Pay of $13
    * Paid Training
    * Temp-to-hire

    What is the job?
    * Provide front-line phone customer service to policyholders, beneficiaries, agents, and internal customers to resolve questions and issues
    * Ensure customer satisfaction and strive to meet service standards
    * Typical day will likely involve fielding between 75 to 100 calls
    * Develop and maintain a working knowledge of the insurance industry and products offered

    What do you bring to the job?
    * High School Diploma/GED
    * Call center or related customer service experience
    * Insurance background preferred, but not required

    Stop your job search and apply today! We love referrals so please share our job with friends and family.
  • Location: Chino
    Job Type : Contract
    Date: Friday, 22 June 2018
    We are looking for a Customer Service Representative to work in the City of Chino. Must be bilingual with English and French. Must have knowledge of any purchasing management system in example MAS200.

    Responsibilities

    * Manage the orders and ensure all orders can be fulfilled in timely manner.
    * Issue 200+ orders daily and update status to customers of the orders.
    * Assist in issuing purchase orders using MAS200.

    Qualifications

    * AA degree (Preferred not required)
    * French and English (Required)
    * Able to type 40 wpm (Required)
    * Proficient with MS Excel (Required)
    * 2 year related experience
    * Self-motivated, multi-tasking, detail-orientated, and good communication is a must.
    * Knowledge of any purchasing management system, MAS200 or related software is a plus.
    * Must pass a background Check and a Drug test.
    * Must be minimum 18 years of age.

    Please call me at 951-808-8302 for more details. Please feel free to email me at Malaika.Davis@manpower. com. I will be happy to place you.
  • Location: Stuart
    Job Type : Temporary
    Date: Friday, 22 June 2018
    Manpower has an immediate opening for Inventory Clerks for one of our clients in Stuart, FL!

    These roles will be lasting ONE DAY (Wednesday June 27th) to help take inventory of a surplus of supplies.

    These roles are ENTRY LEVEL and do NOT require any previous experience.

    The Details:
    * Take inventory of medical products under the direct supervision of a supervisor
    * Check packaging for correct count
    * Unbox and label medical supplies
    * Other duties as assigned

    Shift and Pay:
    * Ten (10) hour shift
    * $13 per hour

    What You Bring To The Job:
    * Ability to follow direction both verbal and written
  • Location: Elk Grove Village
    Job Type : Contract
    Date: Friday, 22 June 2018
    Title: Customer Service - Freight Services

    Description:
    Customer service in the Logistics industry required.

    Need to be tech savvy as they will be learning multiple systems to do this job. Working with Fed Ex Shipments, Microsoft Office Suite mainly excel spreadsheets, email will need to have good communication skills since they will be corresponding to their customers. Will be checking inventory levels and working with drivers on ETAs. Need to be comfortable multitasking and changing priorities for the day if needed.
  • Location: Bentonville
    Job Type : Contract
    Date: Thursday, 21 June 2018
    Great opportunity to get foot in the door of the World's Largest Retailer!!
    Immediate opportunities for 50+ Customer Relations Agents in the Bentonville area. Must have 6+ months prior customer relations and/or retail experience. These positions will provide research and follow up for customer inquiries and will follow though until there is a resolution. Responding to e-mail correspondence, as well as phone inquiries will be required. Must have above average research and follow through skills and must have commitment to see inquiry from beginning to end. Must have patience and have the ability to be resourceful in research, as well as providing suggestions to company for improvements as needed in system. Must possess typing speed of 25+wpm, outstanding verbal and written communication skills, attention to detail and accurate proofreading skills. Must be able to successfully pass criminal background screen, drug screening, call center assessments and typing assessments. Excellent job tenure, attendance and references a must. Possible temporary to full time positions with starting salary of $9.25/hr. Will increase to $10.60 if hired full time. You MUST be available to work anytime during the following hours- Monday-Saturday: 10:30am-9:00pm & some weekends (NO Exceptions!)(You will work 40 hours per week but your scheduled hours will fall between the above hours) For IMMEDIATE consideration, call our Bentonville office at (479) 271-0858 or Springdale office at (479) 756-6830.
  • Location: Fayetteville
    Job Type : Contract
    Date: Thursday, 21 June 2018
    Multiple temp to hire opportunities available in the Fayetteville area for Call Center Reps. Must be available to work 40 hours within the time frame of Monday-Friday 7:30am-7:30pm. Must have 1+ years customer service experience, preferably in a call center setting. Must have proficiency in MS Outlook, MS Word and Excel, professional phone etiquette, fast and accurate data entry, and the ability to work within a very structured and fast paced environment. Will also be responsible for meeting sales and service goals and productivity standards. Responsibilities will include answering inbound customer calls and providing the appropriate sales and service solutions, setting up new accounts, offering new services, answering service related questions, handling customer complaints, communicate via email, utilization of Internet for research, transferring information into word processing programs, and staying informed of product line in order to provide substantial knowledge to all customers. These opportunities will start at $10/hr. along with the potential to make sales commission. Must be able to successfully pass drug screening and background. Please call 479.756.6830 for IMMEDIATE consideration!!
  • Location: Denver
    Job Type : Contract
    Date: Thursday, 21 June 2018
    We are looking for individuals who have the ability to work in various environments. Your day will include Customer Sales (Inside) and Customer Service as well as assisting in a warehouse/production environment.

    SCOPE OF RESPONSIBILITY:
    * Perform duties to expedite customer and service center inquiries and orders, and provide assistance in warehouse and office services.
    * Active involvement in the Company's Total Quality Management process as evidenced by continuous improvement of processes directed toward reducing costs, improving cycle time, increasing sales/gross profit and customer satisfaction.
    * Carries out policies and procedures as defined in the quality manual.
    * Continuous development through reading, schools, seminars and on-the-job training.

    JOB DUTIES:
    * Processes customer telephone orders, price and delivery inquiries and participate in or handle associated servicing and clerical reporting activities.
    * Take orders by phone, mail, or at counter; check availability of stock, back order status, vendor schedules, service center stock, shipping dates; quote prices, write order and process. Verify orders, billings and correspondence; fill order for counter sales; receive payment as necessary. Ensure proper adherence to customer specifications.
    * Work from worksheets, inventory lists, part number files, price books, stock requests, customer orders, automatic ordering system, and related information. Assist customers and service centers in estimating needs and quote prices on parts, replacements, shipping, and other charges; gather information as to costs, discounts, stock availability, specials as necessary.
    * Receive service requests from customer and service centers in writing, by phone or computer. Expedite order inquiries; check status of order, follow up back order, issue tracers on lost orders; establish order or stock disposition and notify customer or service center. Investigate defects, damages, incorrect shipments, lost orders, and the like. Make emergency calls, night calls and deliveries as required. Maintain driving record in accordance with Company policy.
    * As required, monitor customer returns. Investigate cause and recommend or approve reshipment or credit. Process necessary paperwork. Report or handle past dues, inter- service center transfers, petty cash and cash reports if and as work assignment dictates.
    * Assist other service center personnel in such activities as truck and vehicle usage reports, postage meter accounting, customer mailing lists, catalog library, time card reporting and other routine clerical duties. Coordinate plant and office surveys, participate in various training programs. Maintain inventory through accurate cycle counting as requested.
    * Perform other duties as assigned or directed.

    EDUCATION & EXPERIENCE
    * High School or Equivalent + specialized training in customer service and office functions
    * Ability to stand for extended periods of time
    * Walk, bend, and lift 50 + pounds regularly
    * Minimum of 1 year experience
    * SAP experience

    Resume required for consideration.
  • Location: Fort Worth
    Job Type : Contract
    Date: Thursday, 21 June 2018
    ManpowerGroup is recruiting for a 6 month Customer Service Rep assignment in the DFW area. I am conducting short phone interviews today and tomorrow.

    Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers, and preparing monthly reports. Additional duties may include developing action plan for customers, responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports. Distributing mail, filing, faxing, processing forms, typing, auditing documents and some data input. May also be required to answer inbound customer calls on an as-needed basis.

    Hours: 9am-6pm M-F
    Location: 1555 W 23RD STREET DFW AIRPORT TX 75261
    Pay: $12.98/hr

    Don't delay, apply today!

    Cheryl.snowden-wright@manpowergroup.com

    ManpowerGroup is an Equal Opportunity Employer
  • Location: Newbury Park
    Job Type : Contract
    Date: Thursday, 21 June 2018
    Patient Services Representative is needed in Newbury Park. You'll assists patients with questions and inquiries and help in scheduling appointments with their Doctors.

    Duties & Responsibilities
    * Obtains current patient information from established and new patients.
    * Accurately enters/updates patient information in scheduling system.
    * Identifies payer source, and verifies insurance eligibility.
    * Assists patients with completion of paperwork when necessary.
    * Reviews Scheduling System for needed updated demographics and consent forms.
    * Identifies patients by date of birth and name in computer system.
    * Creates new account if patient not in the system.
    * Schedules and re-schedules appointments as needed.
    * Routinely demonstrates superior customer service skills.
    * Answers telephone in a timely and polite manner, preferably within three rings.
    * Communicates with customers in a courteous, professional, cooperative and mature manner.
    * Accurately takes messages and conveys information to recipient.
    * Transfers call to physicians and nurses when medically indicated.
    * Protects/observes patient confidentiality per policies and procedures.
    * Accurately imports registration documents into patient's electronic health record.

    Qualifications
    * High School Diploma or equivalent
    * Requires Customer Service experience and the ability to input data accurately into computer system.
    * Medical/dental office or medical scheduling knowledge a plus.
    * Must be detail oriented with good interpersonal and customer service skills.
    * Communication Skills
    * Bilingual preferred (Spanish or Russian and English
    * Ability to effectively interact with physicians, patients and other staff members.
    * Demonstrates knowledge of proper, safe, efficient usage of current office equipment/software.

    Work Schedule
    Applicant must have 29 hrs/wk of open availability from 5:30am-9:00pm, M-F.
    Position is part time, potentially increasing in hours based on the needs of the business.

    To apply, please contact San Lee at (805)983-1300
  • Location: Dieppe
    Job Type : Contract
    Date: Wednesday, 20 June 2018
    Do you want to work with an amazing team?
    Are you a service oriented, self-motivated people person who is interested in the exciting world of customer service and are bilingual?
    Would you like to work Monday - Friday with weekends off?
    Do you love helping others without the pressure of sales? If so we have the perfect opportunity for you.

    Job Responsibilities
    * Our Business Services Center is the first point of contact for Consumers, Suppliers and Employees/Retirees. The ideal candidate must ensure a high degree of customer satisfaction through rapid constructive and responsive communication. Ability to multi-task is very important.
    * Answer incoming request via phone, ticketing system, email, fax and web
    * Identify and escalate critical issues
    * Register the consumer, supplier and employee inquiries/complaints into the ticketing application
    * Responding to request in a timely and professional manner
    * Resolve or forward requests in accordance with established procedures
    * Perform a variety of moderately complex clerical task

    Job Qualifications
    * College Diploma or 2-3 years' experience in Contact Center environment
    * 3 years of Customer service experience
    * Excellent skills is MS Office
    * SAP, Charter, HPSC, Novo knowledge and Info Path knowledge an asset
    * Strong verbal and written communication skills
    * Fluently bilingual is required (English and French)

    If you find yourself interested in this exciting opportunity and want to further your career and have the qualifications needed, apply directly to this posting today.

    50 Reasons to Refer a Friend - We need more great associates like you! Refer a friend to Manpower and you'll receive a $50 bonus, once they've completed 72 hours of work.
    ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Location: Franklin
    Job Type : Contract
    Date: Wednesday, 20 June 2018
    Manpower is looking for Bilingual Customer Service Representatives (Client History Interviewers) for a large insurance company in Franklin, WI!

    The Client History Interviewer contacts applicants to verify/clarify application information prior to the underwriting and approval process.
    A normal day as a CHI Representative is conducting on average 25-30 Client History Interviews (8-12 minutes each on average)

    Minimum Requirements:

    * Associate degree in business or related field or equivalent combination of education and experience.
    * Prior experience in the medical, banking, insurance or financial services industry
    * Call center experience preferred but not required
    * Successful completion of any required testing.

    This is a 1 year contract with possibility of extension

    * Training hours (3-4 weeks): 8:00 a.m. to 4:30 p.m.
    * After training hours are highly likely to be 10:40 - 7:10 pm
  • Location: Salt Lake City
    Job Type : Contract
    Date: Wednesday, 20 June 2018
    ManpowerGroup is recruiting for a 1 year Customer Counter Associate position in Salt Lake City, UT. I am conducting short phone interviews today and tomorrow.

    Primary duties include support responsibilities for the customer counter such as: greeting customers, inspecting shipments and shipping documents, and other general support responsibilities. Customer Service in person and on the phone. Assist customers with will call pickups, shipping packages, tracking packages and any question pertaining to their deliveries. Will be provided a uniform. Must be a quick learner with a sense of urgency.

    Hours: 3:30pm - 7:30 pm M-Sat
    Location: 2040 PARKWAY BOULEVARD SALT LAKE CITY UT 84119
    Pay: $13.89

    Don't delay, apply today!

    Cheryl.snowden-wright@manpowergroup.com

    ManpowerGroup is an Equal Opportunity Employer
  • Location: Amherst
    Job Type : Permanent
    Date: Wednesday, 20 June 2018
    Customer Service Associate
    $16.00 hour
    Monday-Friday 10:30am-7:00pm

    Job Summary
    Responsible for acting as a liaison between customers and companies. The company's goals are to deliver timely, precise and professional service to all customers. Be able to communicate through phone, email, and Live Chat.

    Primary responsibilities
    -Answer incoming telephone calls, transferring calls when necessary.
    -Greet customers warmly and discover problem or reason for calling.
    -Assist with placement of orders, refunds, or exchanges.
    - Provide support to Territory Sales Managers by responding to product.
    -Provide customer assistance in tracking packages, locating or replacing orders.
    -Advise on company information.
    -Utilize computer technology to handle high call volumes.

    QUALIFICATIONS/PHYSICAL REQUIREMENTS:
    -Previous customer service experience preferred.
    -Strong communication, telephone, computer and data entry skills required.
    -Ability to work independently, prioritize and in a multitasking environment.
  • Location: Scranton
    Job Type : Permanent
    Date: Wednesday, 20 June 2018
    Great temporary to hire opportunities for Professional Call Center Customer Service Representatives. No sales involved! Our client, a provider of auto and home insurance, is in immediate need of detail oriented, empathetic professionals to take calls from customers who need to file a claim. In this role, you will be answering First Notice of Loss claim calls, obtaining all the details of the incident and then providing that information to a Claims Processor. Starting pay rate is $12.50 per hour and the hours are 11:30 am - 8:00 pm, Monday - Friday. Hours during training are 9:00 am - 5:00 pm.

    Candidates for these careers will have at least 2 years of recent, verifiable Call Center Customer Service experience. A professional attitude and demeanor as well as proficient computer skills are necessary for success in this role. A (2) or (4) year degree is preferred but not required if you have the equivalent Call Center experience. If you would enjoy working in a spacious and bright work environment that is both friendly and team oriented, apply today. Orientation and training will be scheduled ASAP. Apply online at manpower.com and submit an updated resume reflecting your recent Call Center work experience.
  • Location: Toronto
    Job Type : Permanent
    Date: Wednesday, 20 June 2018
    An exciting opportunity to build your career as a Customer Service Representative awaits you at Manpower! If you enjoy working in a fast paced environment then this is the job for you.

    What's in it for you?
    -Permanent role : candidate will be directly on the client payroll
    - Convenient TTC accessible location - Yonge/Eglinton
    - Pay rate: $14/hour with shift premiums
    - Shift : should be comfortable working in the evening and Weekend shifts
    -Great environment to work in

    The Job:
    - Handling in-bound and out-bound calls.
    - Identify and assess customers' needs to achieve satisfaction
    -Provide accurate, valid and complete information by using the right methods/tools
    -Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
    -Keep records of customer interactions, process customer accounts and file documents

    What you bring to the job:
    - Must have working experience of at least 6 months as a Customer service representative
    - Excellent communication skills with a good command over the English language
    -Ability to type 35 words per minute

    Not the job for you, but know someone else who might be interested? Refer them to us for a referral bonus of $100 upon the completion of their first 120 hours of work! Simply ask our consultants for details!

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.

    Are you interested? APPLY NOW to this post OR call us at 416-510-1211 ext 3302 to learn more.
  • Location: Franklin
    Job Type : Contract
    Date: Wednesday, 20 June 2018
    Manpower is looking for Customer Service Representatives (Client History Interviewers) for a large insurance company in Franklin, WI!

    The Client History Interviewer contacts applicants to verify/clarify application information prior to the underwriting and approval process.
    A normal day as a CHI Representative is conducting on average 25-30 Client History Interviews (8-12 minutes each on average)

    Minimum Requirements:

    * Associate degree in business or related field or equivalent combination of education and experience.
    * Prior experience in the medical, banking, insurance or financial services industry
    * Call center experience preferred but not required
    * Successful completion of any required testing.

    This is a 1 year contract with possibility of extension

    * Training hours (3-4 weeks): 8:00 a.m. to 4:30 p.m.
    * After training hours are highly likely to be 10:40 - 7:10 pm
  • Location: Racine
    Job Type : Contract
    Date: Wednesday, 20 June 2018
    Manpower has Client in Racine WI. who is looking for 2 experienced inbound Customer service candidates
    Looking for 3 to 5 years of Call Center inbound customer service
    Must have strong Data entry skills
    Pay Rate: $17 an hour
    Job Description
    We are currently seeking a dynamic Representative who will create, manage and oversee all related activities of the part order fulfillment.
    Provide support services to customers including; troubleshooting, problem resolution, and supply of product or material to resolve urgent issues and reduce Total Vehicle Downtime.
    Define parts required for top priority orders..
    Negotiate orders, coordinates shipment, and oversees related activities of third-party vendors to ensure part orders flow effectively through systems and processes in accordance with the organization's customer service standards.
    Required Qualifications
    Associates Degree minimum 3 to 5 years of customer service experience
    Must be able to work flexible schedules- occasional weekends required
    The preferred candidate will have experience with the following:
    Bachelor's Degree
    Previous call center experience
    Resourceful, with ability to work in a fast-paced environment with a quick turn-around time
    Strong communication skills, ability to work within different levels of an organization
    Team player mentality with the ability to work autonomously
    Experience working in Microsoft Windows environment
    Interact with customers via phone or email to provide information in response to inquiries about products and services and to handle and resolve complaints. Alternate
    .
    please submit resume with education
    you can also apply with Manpower at WWW.Manpower.com
  • Location: Burlington
    Job Type : Contract
    Date: Wednesday, 20 June 2018
    Local Burlington, VT Company that produces Green Cleaning products is looking for a Customer Care Representative who is responsible for providing excellent service to consumers. The Consumer Services Representative is responsible for ensuring that all issues are handled in a cool, calm and professional manner.
    Responsibilities:

    * Answer a high volume of inbound calls, emails, chat, letters, voice mail, online reviews and social consumer response in order to answer customer inquiries in accordance with standard operating procedures
    * Provide consumers help in website navigation and browsing, and ordering
    * Record all the information regarding client inquiries into company tracking and reporting system
    * Advise consumers on newly available items and promotions to help drive overall sales
    * Provide requested support to other departments through the performance of ad hoc tasks
    * Ability to work in a fast paced work environment focused around growth
    * Provide Quality Assurance support in a variety of areas, with strong attention to detail
    * Maintains liaison with other departments

    Requirements:

    * Bachelor's Degree
    * Excellent communication and listening skills
    * Compassionate and understanding of the consumer's view point
    * Capable of handling complaints with a calm, controlled and courteous manner
    * Ability to assess situations and provide quick and educated response to consumers
    * Demonstrate integrity and ethics in handling client billing information
    * Demonstrate confidence, credibility, and good judgment
    * Experience with multiline telephones, online ticketing systems, and personal computers preferred
    * Familiar with social media trends and digital marketing
    * Knowledge of Internet Explorer, Chrome, Fire Fox, Safari, Microsoft Office

    Email your resume to Burlington.cp@manpower.com for immediate consideration, or call 802-324-8053 for more information!