CSR _Spanish Bilingual



Advert ID




Job Type




Salary Range

Up to USD17/hr

No. of Openings


Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-982-1960

Branch Phone Number


Job Description

Manpower has an immediate openings for an Insurance Specialist position in Scottsdale Arizona USA 85258.

What's in it for you?

First Shift: Mon-Fri 9:00a-6:00p

Location: Scottsdale Arizona USA 85258

Length: 3 months (TEMP TO PERM)

Pay Rate: $17.00hr

Attendance Bonus: $100 ( 1st month )

Training Bonus: $50 ( upon completion )

What is the job?

· Responsible for processing inbound calls for initial reporting of claims by policyholder, client (Mortgage Company, etc.) or other.

· Provides status on existing claims to either policyholder and/or client.

· Updates computer records in order to maintain data integrity of information.

· Resolution of customer issues and refers escalated items to higher levels for guidance.

· Researches information in order to provide customers with basic data related to policies.

· Maintains client relationships via quality customer service and timely processing of additional claims request through fax/email.

· Knowledgeable of products related to auto/ mortgage business and additional product/services associated with the company.

· Other duties as assigned by management and may support other departmental areas based on business need.

· Knowledgeable of multiple claims applications including mainframe and windows based systems.

What to bring to the job?

· High School Diploma

· Bilingual Spanish

· Minimum 6 months - 2 years of customer service related experience.

· Knowledge of insurance industry is a plus.

· Understanding of call center environment and importance of service standards.

· Computer literate with emphasis on Microsoft Office software (especially Excel) and Windows.