CUSTOMER SERVICE REPRESENTATIVE

Industry

Call Center and Customer Service

Advert ID

USA_482165

Location

Austin

Job Type

Contract

Hours

Full-Time

Salary Range

USD15-16/hr

No. of Openings

1

Branch Information

Manpower CORE 100 Manpower Place , WI 53212 Phone : 414-982-1960

Branch Phone Number

414-982-1960

Job Description

Location:Riata Trace Pkwy, Austin, TX



Pay: $16.00

Must be able to work a later shift from 10A-7P.

Bilingual Spanish/English Preferred.

The HIPP/IPPA Customer Service Representative (CSR) will take inbound calls from clients and potential clients on a daily basis.

Additional duties will be required including check processing and insurance examination.



Required skills: Excellent verbal and written communication skills with the ability to interact professionally with clients and management

Strong problem solving abilities Ability to work under pressure Strong organizational skills Strong analytical and research skills

Ability to track projects for timely follow-up and completion

Client notes are required to be accurately entered in the system.

Other data entry is also required to process payments and update the case system.

Complete function based processes Enter case notes into PIER database

Maintain quality score of 97 or better Special research Perform other duties as assigned

Observe professional standards of conduct.



email:gelai.mago@manpower.com or call 4142693151 ext.1025