Call Center Representative Exciting Opportunity

Industry

Call Center and Customer Service

Advert ID

USA_481897

Location

New York City

Job Type

Contract

Hours

Full-Time

Salary Range

USD15.00-16.50/hr

No. of Openings

1

Branch Information

New York City, NY - Metro - (USA) 99 Park Avenue 6th Floor NY New York , NY 10016 Phone : 212-557-9110

Branch Phone Number

212-557-9110

Job Description

We Want You!



The Client



For more than 40 years, our client has partnered with federal, state and local governments to make public health insurance programs run effectively for the individuals and families they serve. They provide complete solutions, making large, complex systems and programs run smoothly. They support communities and reach out to individuals, helping them get the services they need to improve health outcomes.



JOB TITLE: CALL CENTER REPRESENTATIVE



What's in it for you?

* Full time hours and long term employment

* Significant growth and advancement opportunities

* Opportunity to work from home



What is the job?

Job Title: Call Center Representative (Client Service Representative)

Work Location: New York, New York 11201

Call Center Hours: Monday - Friday 8:30am - 8:00pm, and Saturdays 10:00am to 6:00pm

Duration: Temp to Perm

Salary: $15 - 16.50 per hour



Primary Responsibilities

* Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.

* Assesses client's health care needs and assists clients in enrolling/disenrolling in health plans.

* Receives and sorts enrollment/disenrollment forms.

* Assists or performs mailroom functions, when assigned.

* Some Saturday work is required.

* Meets all standards established for this position as outlined in the attached performance criteria.

* Performs other duties as may be assigned by the Call Center Supervisor or Management.



What do you bring?

* Excellent Customer Service and Communication skills

* At least 2 years of relevant work experience

* Type at minimum 35 words per minute

* Self-motivated individual

* High School Diploma or equivalent required

* Bilingual, fluent in one of the following languages:

o Chinese

o Russian

o Spanish

o Korean

o Bengali



Why Manpower?



At Manpower we are dedicated to enriching people's lives with meaningful employment and development opportunities, as we have done for more than 60 years. We care about you and the role of work in your life, and focus on enabling you to achieve your goals in work and in life.



Stop your job search and apply today. Do you need more information? Contact stefanie.perez@manpower.com.



We love referrals so please share our job with friends and family. Also, don't forget to ask your Recruiter about our FREE College and Professional Training & Development Courses through our MyPath program. Arm yourself with the tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath



Looking forward to working with you soon!