Customer Service Representative - St. Catharines

Industry

Call Center and Customer Service

Advert ID

CAN_481947

Location

Thorold

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16/hr

No. of Openings

1

Branch Information

Stoney Creek, ON - (CAN) 435 McNeilly Road Suite 106 ON Stoney Creek , ON L8E 5E3 Phone : 905-527-1534

Branch Phone Number

905-527-1534

Job Description

Our client is looking for great Customer Service Representatives specializing in Social Media, at their St. Catharine's location. This role will support the business customer base through chat, email and phone support. We are looking for flexible and quick learners, able to adapt to continuously evolving needs of both the business and the customer.



This role will begin towards the end of October and be a full time, 1 year contract with the potential for hire. This is an exciting opportunity for an experienced customer service representative that has a strong knowledge of social media.



What's in it for you?

- Full time hours

- $16.00 an hour with a $1000 signing bonus after 6 weeks of work

- 12 Month Contract, with potential for hire

- Must be flexible to work between operating hours



What you will be doing:

- Support and expand social media self-serve advertising customer base

- Demonstrate the value of advertising solutions and provide pre and post-sales support for all self-service products

- Provide product and basic tool support to improve their experience and drive higher spend.

- Develop and maintain knowledge of customer and customer-specific business environment

- Drive adoptions and spend based on strategic follow ups Basic Qualifications



What you bring to the role:

- High school Diploma or GED

- Minimum of 1 year customer service with sale experience an asset

- Excellent communication skills

- Ability to work all shifts as required

- Experience using social media



What can you expect?

- Free onsite parking

- Spacious work stations with updated technology platforms and equipment

- Supportive environment to assist with individual success

- Complimentary coffee, tea and hot chocolate bar

- A sense of community! We pride ourselves on our inclusive, open, and engaging work environment



If this sounds like something you would like to be considered for, please call apply today! You can also email application to kaleigh.walters@manpower.com



Not the position for you but know someone who'd make a great fit? At Manpower we pay $100 for successful referrals!



ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.