Operations Coordinator

Industry

Call Center and Customer Service

Advert ID

CAN_451635

Location

Montr��al

Job Type

Permanent

Hours

Full-Time

Salary Range

CAD40000.00-45000.00 per year

No. of Openings

1

Branch Information

Markham, ON - (CAN) 7500-7560 Woobine Ave Unit F ON Markham , ON - L3R 1AB Phone : 905-695-1271

ContactNumber

905-695-1271

Job Description

Our client, an industry leader in Building Supplies, specializing in Windows and doors, services customer across Canada is currently looking to add an Operations Coordinator to join their Montreal team. This is a permanent job opportunity with a competitive salary, group benefits, and profit sharing.







What's in for you?



*Growing company



*Great work environment



*Full time hours Monday-Friday Day time



*Competitive pay rates ($40,000-45,000)



*Full benefits, RRSP program, paid vacation







What's the job?



*Welcome visitors to the showroom;



*Direct visitors to available Territory Manager for product demonstrations;



*When a Territory Manager is not available, quality lead and provide visitors with appropriate product literature;



*Handle reception duties (mail telephone, filing etc.);



*Update company CRM (Salesforce);



*Print truck/delivery papers & file;



*Print delivery papers & file;



*Close completed customer files once delivered & complete;



*Maintain showroom supplies and appearance;



*Coordinate Lunch & Learn events with involved TM;



*Coordinate swag orders and inventory;



*Coordinate showroom & carry sample inventory;



*Open Service cases and record all needed information;



*Create/Confirm service appointments;



*Receive service parts in system & place accordingly in service backroom warehouse;



*Prepare Service parts/papers for service team (daily/weekly);;







What you bring to the job?



*Organizational skills and an ability to prioritize is a must;



*Bilingual English/French;



*Experience in a Team oriented environment;



*Previous customer service experience;



*Proficiency with computers including office programs (Outlook, Excel, Word);



*Attention to detail, organized, and time management skills along with the ability to balance daily work;



*Positive attitude, patience, and superior customer service skills;



*Willing to train on products and services;



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