Participant Services Helpdesk Specialist

Industry

Call Center and Customer Service

Advert ID

USA_459649

Location

Jefferson City

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD12/hr

No. of Openings

1

Branch Information

Jefferson City, MO - (USA) 1002 Diamond Ridge MO Jefferson City , MO 65109 Phone : 573-893-6050

Branch Phone Number

573-893-6050

Job Description

Fulltime position located in Jefferson responsible for the day-to-day telephone contact with Missouri Medicaid enrollees and for assisting participants with questions related to their MO HealthNet claims and benefits in accordance with policies and procedures. Qualified candidates will have at least two years of experience in telephone customer service and issue resolution, as well as two years of experience in one or more of the following: healthcare, public health, managed care, and human services. Spanish language skills very much appreciated. Starting Pay is $12 an hour and working hours are Monday through Friday 8am - 5pm. Lots of room for advancement