Sales Support Specialist (English/Mandarin Bilingual)


Admin and Secretarial

Advert ID




Job Type




Salary Range

USD40000.00-45000.00 per year

No. of Openings


Branch Information

Orange County, CA - (USA) 290 S Clementine Street CA Anaheim , CA 92805 Phone : 714-533-1800

Branch Phone Number


Job Description

Are a bilingual Mandarin speaking Order Enter who is looking for a full-time opportunity in Orange County? If so, Manpower is looking to speak with you about our Sales Support Specialist opportunity in Irvine, CA.

What's in it for you?

· Full time hours - 1st Shift Monday through Friday

· Competitive wages starting at $19.00-21.63 per hour

· Location: Irvine, CA

· Permanent Placement opportunity

· Benefits: Medical, Dental, Vision, 401K with 5% Company Match, Employer Paid Life Insurance, Employer Paid LTD, Employer Paid AD&D, 13 Vacation Days, 12 Paid Holidays, 6 Sick Days

What is the job?

* Responsible for coordinating with Inside Sales, Warehouse, and Logistics to expedite customer orders.

* Creating and processing sales orders, work orders, shipping orders, and/or requisitions through system.

* Responsible for receiving and processing incoming sales orders, maintaining records and compiling reports.

* Matches customer purchase orders to associated bid/pricing sheets to ensure accurate billing.

* Responsible for accounts receivable collections, reconciliation of customer accounts, and monitor customer account details for non-payments, delayed payments and other irregularities.

* Reviews and creates reports based on records of items purchased, costs, deliveries, product performance, and inventories to help guide business decisions.

* Coordinates customer RMA and investigates and resolves client-related issues.

* Ensure client orders are processed in a timely manner.

* Data entry.

What you bring to the job?

* 2 or more years order entry and customer service experience preferred or any equivalent combination of education/experience.

* Strong knowledge of the Billing and Collections procedures.

* AR experience preferred.

* Must be able to read Chinese.

* Strong verbal and written communication skills.

* Ability to problem solve, multi-task and work in a fast-paced environment.

* Team player, punctual, reliable, and high integrity.

* Microsoft Office experience preferred.

* Ability to organize, communicate and accurately report information to departments.

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