Call Center Help Desk Representative

Industry

Call Center and Customer Service

Advert ID

Manpower_53015

Location

Antioch

Job Type

Contract

Hours

Full-Time

Salary Range

No. of Openings

1

Branch Information

Nashville, TN - (USA) 2312 Lebanon Pike TN Nashville , TN - 37214 Phone : 615-391-8990

ContactNumber

615-391-8990

Job Description

Call Center Help Desk Representative



Are you a problem solver? Do you have strong analytical skills? Have you worked with an tax programs? Do you enjoy helping clients resolve issues? If you possess any of these skills, read on!

Manpower has temp to hire call center positions and we are looking for you.



What's in it for you?

*Full time hours

*Temporary to hire with great benefits

*Day and evening hours available

*Paid training

*Option to take free college courses and skill training



What is the Job?

*Answers, evaluates and prioritizes incoming telephone, voice mail, email, fax and live chat requests for assistance from users experiencing problems with hardware, software, networking and other computer related technologies in the use of a Tax Software Program.

*Interviews end user to collect information about problem and leads user through diagnostic procedures to determine source of error

*Handles problem recognition, research, isolation, resolution and follow-up for most user problems

*Follow basic procedures and scripts per management direction

*Provides excellent customer service



What you bring to the job?

*Analytical skills

*Strong attention to detail and accuracy

*Ability to communicate effectively both in written and oral formats

*Proven dependability and professionalism

*Strong computer skills



Stop you job search and apply today. Do you need more information? Call our recruiters at 615-391-8990. Also, check out Manpower's career program platform with tools and resources to prepare you for today and tomorrow's jobs at www.manpower.com/mypath



Together, Manpower and University of Phoenix are offering actively assigned eligible Manpower associates FULL TUITION COVERAGE in pursuit of a first-time bachelor's degree through MYPATH! Learn more by clicking: https://www.manpower.com/wps/portal/manpowerUSA/career-resources