Account Manager

Industry

Call Center and Customer Service

Advert ID

USA_437335

Location

Libertyville

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD17.00/hr

No. of Openings

1

Branch Information

Kenosha, WI - (USA) 7519 60th Avenue Suite 120 WI Kenosha , WI - 53142 Phone : 262-694-2759

ContactNumber

262-694-2759

Job Description

Manpower has a Client in Libertyville , IL that has a temp to hire opportunity for Account Managers with collections experience.



Primary responsibility is to coordinate and manage the Extended Credit front-end collections process within a regional business unit. Position will also be responsible for directing and coordinating EC collections within vacant Franchise routes; evaluating, recommending and implementing solutions to resolve delinquency issues; coordinating customer service needs with SOT field personnel; promoting and marketing Credit Sales programs to franchisees and customers, and minimizing losses. Responsibilities will include assisting the Account Managers within the regional business unit to achieve corporate/regional delinquency and loss goals.



Hours 8am to 5pm, hours pay $17.00

Can be asked to work one night a week and one Saturday a month.



Major Responsibilities:

Collection of EC accounts to achieve established Corporate/Regional goals

· Coordinate collection efforts with Franchisee

· Debtor direct collections

· Coordinate product return with FPT Managers/Franchisees

· Extensive phone contact collecting on active delinquent accounts

· Report and consult with management on major issues

· Achieve assigned delinquency/loss goals and metrics

· Answer field and customer questions

· Resolve credit/payment problems

· Develop strong business relationships with SOT sales management and the Franchise sales force

· Assist in promoting Credit Sales programs and promotions

· Educate field sales personnel on program features and benefits

Requirements:

· BS or BA degree or equivalent professional experience

· 1-3+ years of directly related experience

Business understanding and demonstrated skills and knowledge in:

· Credit and collections

· Financial analysis



please submit resume with education

You can apply with Manpower at www.Manpower.com

If you have any questions you can reach out to Diane at 262-694-2759 x70413