Customer Service Representative- Near Pilsen


Call Center and Customer Service

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Branch Information

Chicago, IL - Metro - (USA) 525 West Monroe Street Suite 1500 IL Chicago , IL - 60661 Phone : 312-730-1940



Job Description

Manpower the global leader in contingent and permanent staffing is currently recruiting for a temporary Customer Service Rep from 10/15/18 to 1/11/19

What is it in for you?

* Flexibility to work longer hours in December 10-12 hours per day and weekends

* Full time, first shift

* Convenient Location right off the 55 and Western

What is the job?

* Assisting customers through email, phone, and chat support

* Receive inbound calls from customers to take order requests, assist in processing orders online, answer product questions, resolve customer concerns, and provide shipping and delivery updates

* Follow Up with customers to make sure concerns were resolved and close customers requests (tickets) appropriately

* Enter and record customer calls and order information in the CRM

What do you bring to the position?

* 1-5 years in a call center, preferably supporting the order process for goods or services

* High energy, friendly, and professional individuals who are passionate about customer service

* Strong verbal and written skills, including excellent listening, conflict resolution, and customer rapport building

* Flexibility to work longer hours in December, including 10-12 hour days and the weekend before Christmas from 8am-3pm

* Proficient in Microsoft Office Suite

For immediate consideration apply today!!