Call Center Agents Needed $13/hourly

Industry

Insurance

Advert ID

USA_439465

Location

Wilkes Barre

Job Type

Contract

Hours

Full-Time

Salary Range

Up to USD13/hr

No. of Openings

1

Branch Information

Wilkes-Barre, PA - (USA) 940 Schechter Drive PA Wilkes-Barre , PA - 18702 Phone : 570-825-5661

ContactNumber

570-825-5661

Job Description

Are you good with communicating, over the phone, with insureds, agency personnel, claimants, providers, vendors? Are you looking temp to hire call center job with no sales involved, NO WEEKENDS and all major holidays off?



Job Description:

* Answer customer's questions and if unable to answer their questions, direct them to the appropriate person

* Taking New Claims calls and entering the information using proper spelling, grammar, and punctuation

* Check voice mail, Customer Service Requests, and Policy Service Center Requests at scheduled times

* Utilize the Department Procedure Manual as appropriate

* Utilize Software, Internet, and Agency Service Center to answer caller requests by accessing the appropriate information from the system



What we offer:

* Excellent working hours (we operate between the hours of 8am and 7:30pm M-F)

* Generous amount of vacation and sick time

* 401k with company match and profit sharing

* Tuition reimbursement

* A competitive health care package

* Pay rate is 13/hr



What you offer:

* Excellent oral and written communication skills

* Attention to detail and accuracy are essential for this role

* Proficient use of a computer

* Minimum of a high school diploma or the equivalent and previous customer service, telephone, or related experience is required

* Willing to take and pass a background screening



If you are interested please reach out to one of our recruiters at 570-825-5661 and they will be able to help you. If you know anyone else that would be interested please let us know. We love referrals.