Client Service Associates

Industry

Call Center and Customer Service

Advert ID

CAN_444736

Location

Fredericton

Job Type

Contract

Hours

Full-Time

Salary Range

Up to CAD16/hr

No. of Openings

1

Branch Information

Saint John, NB - (CAN) 1 Market Square Unit 101 NB Saint John , NB - E2L 4Z6 Phone : 506-633-7474

ContactNumber

506-633-7474

Job Description

Manpower is currently looking for Client Service Associates to work with our well established Client in Fredericton, NB. These positions are full time indefinite, and shifts will be anywhere from Monday to Friday 7am to 11pm and Saturday and Sunday 10am to 10pm. These positions pay $16/hour.



You will be primarily responsible for providing customer care solutions according to the Service Level Agreements and the Company quality and quantitative standards, by ensuring that the complex of customer care needs are resolved in a timely fashion. The role includes some or all of the following key responsibilities:

* Sense of achievement providing excellent customer service and technical support in an inbound customer contact environment

* Fulfilling work satisfying customer expectations in a way that also complies with best practices

* Demonstrating empathy by listening attentively to customer concerns

* Maintaining high customer satisfaction ratings and service level



Basic Qualifications:

* 1 year of experience in: Customer Service Delivery/Customer Contact Services

* High School Diploma or equivalent



What can you expect?

* Free onsite parking

* Spacious work stations with updated technology platforms and equipment

* Supportive environment to assist with individual success

* Complimentary coffee, tea and hot chocolate bar

* A sense of community!



If you are interested in this position, please apply to Manpower today!