Legal Intake Interviewer - $14.00 - $16.00



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Branch Information

Scranton, PA - (USA) 761 Scranton Carbondale Hwy PA Scranton , PA - 18508 Phone : 570-347-3317



Job Description

Leading Scranton Area Law Firm seeking an experienced Legal Intake Interviewer. Prefer that the candidate has a Paralegal Certificate but will consider an experienced Customer Service Representative with the ability to learn policies and procedures rapidly and thoroughly. Must be able to show an excellent record of attendance and punctuality for consideration. Knowledge / Experience in Personal Injury and Medical Malpractice is preferred. AS this position is located in downtown Scranton, your parking expense will be taken into consideration.

For consideration, you should have excellent phone etiquette and communication skills that relay empathy and compassion towards potential clients. The Intake Specialist is the first point of contact at the firm for potential clients. - a professional, intelligent, welcoming manner is important. If selected, you will be conducting the important role of taking the initial calls from potential clients and asking the specific questions that will determine if it would be in the best interest of the firm and the caller to work together.

Candidate must be able to work independently as well as part of a team in this fast pace environment, be able to work with minimal guidance, and prioritize multiple concurrent tasks. Proficiency in Word, Excel, PowerPoint and Outlook essential to your success.

If interested and qualified for this professional career opportunity, please apply online at with a resume reflecting your work experience relevant to this job.