Customer Service

Industry

Admin and Secretarial

Advert ID

USA_455356

Location

Fresno

Job Type

Contract

Hours

Full-Time

Salary Range

USD12-13 per year

No. of Openings

1

Branch Information

Fresno, CA - (USA) 7188 North Abby Street Woodward Park Gateway CA Fresno , CA - 93711 Phone : 559-431-1121

ContactNumber

559-431-1121

Job Description

Are you looking for a job? Are you looking for a steady paycheck? Well we have the answer for you!



Apply now at manpower.com and see what a recruiter can do for you!



All positions are full-time, with a possibility of getting hired on permanently. We offer 1st shift, Monday - Friday. All positions start at $12.00 per hr.



There are many opportunities, so apply NOW!!



All interested candidates must meet the minimum skills/qualifications to apply;

*Manage large amounts of inbound and outbound calls in a timely manner

*Follow communication "scripts" when handling different topics

*Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives

*Seize opportunities to upsell products when they arise

*Build sustainable relationships and engage customers by taking the extra mile

*Keep records of all conversations in our call center database in a comprehensible way

*Frequently attend educational seminars to improve knowledge and performance level

*Meet personal/team qualitative and quantitative targets



Requirements

*Previous experience in a customer support role

*Track record of over-achieving quota

*Strong phone and verbal communication skills along with active listening

*Familiarity with CRM systems and practices

*Customer focus and adaptability to different personality types

*Ability to multi-task, set priorities and manage time effectively

*High school degree



Please apply with your resume! We look forward to staffing you!