Call centre position in leading bank - Scarborough



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Branch Information

Mississauga, ON - (CAN) 30 Topflight Drive Unit 10 ON Mississauga , ON - L5S 1Y1 Phone : 905-276-2000



Job Description

Great opportunity for everyone interested in entering the banking industry having Sales/Customer service/Call centre experience.

One of the biggest banks in Canada is looking for Retail banking officer in Outbound Sales. This is 6 months assignment (with a possibility of becoming permanent employee).

You are responsible for managing and developing mutually beneficial banking relationships with customers; thereby meeting specific sales goals and contributing to the Customer Contact Centre's growth and profitability by providing quality service via the telephone to the Banks customer base. This includes contributing to the growth of a profitable business through the placement of outbound calls, cross-selling and retention activities.

You will act as an expert source of knowledge for customers on a variety of business needs.

Location: Scarborough

Pay rate: $19.06/hr

Shifts: Tue to Thu(3pm-11pm), Fri(2pm-10pm) & Sat(10am-6pm)

Must haves:

*Strong written and verbal communication skills

*Strong customer focus

*Strong telephone etiquette

*Working knowledge of PC user programs

*Keyboarding skills of 30 w.p.m

*High School diploma


*Assist in and contribute to the development and growth of profitable business across the protection, credit, investment and day-to-day banking product and services lines.

*Develop and maintain banking relationships with customers and foster overall customer satisfaction through the effective use of the Customer Experience Model

*Maintain strict adherence to Bank Guidelines for Business Conduct and security procedures.

Interested? Do not hesitate to apply!

Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.

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