Bilingaul Call Center


Admin and Secretarial

Advert ID




Job Type




Salary Range

Up to USD15/hr

No. of Openings


Branch Information

Buffalo, NY - Williamsville - (USA) 5326 Main Street Suite 200 NY Williamsville , NY 14221 Phone : 716-634-3200

Branch Phone Number


Job Description

Calling all call bilingual center professionals. If you are customer focused with a strong attention to detail and the ability to work in a fast paced environment then this is the job for you.

Job Duties:

* Assist consumers with solutions to resolve their financial obligation

* Assist Spanish speaking consumers

* Follow-up and obtain all necessary documentation from consumers as needed

* Meet daily, weekly and monthly goals set by management

* Working in a call center environment--our debt counselors make between 125-200 calls per day

* Must adhere to company guidelines, code of conduct and compliance


* High School Diploma or GED required

* Must be proficient in Spanish and English

* Must be able to work 8 hour shifts --three (3) days 8am-5pm or 9am-6pm in addition to two (2) evenings from 12pm-9pm

* Computer experience along with strong communication skills

* Strong attention to detail with the ability to work independently and with a team

* Must maintain a high level of confidentiality

* Ability to obtain Government Security Clearance

Physical Requirements:

* Must be able to lift/move up to 25 pounds

* Ability to sit for an extended period of time (8 hours)

* Ability to be on the phones for the entirety of an 8 hour shift

* Ability to type and work on the computer for an 8 hour shift