Customer Service Rep - 2nd shift


Call Center and Customer Service

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Branch Information

Knoxville, TN - (USA) 7826 Montvue Center Way TN Knoxville , TN 37919-5574 Phone : 865-690-1468

Branch Phone Number


Job Description

Do you have great customer service skills? Are you organized with the ability to communicate in a clear and effective manner? Are you looking for a great company to work for where you can put your people skills to work for you? Manpower has immediate openings for customer service professionals in the Louisville, TN area. Apply today!

What's in it for you?

 Direct Hire opportunity

 Wages starting at $10.75 up to $13 + Monthly incentives

 Benefits such as health insurance, 401k, and PTO yearly

 2nd shift hours (Candidates must be able to work 1 weekend-day)

What is the job?

 Assisting customers who are in the pre-approval stage and post-approval stages of their loan

 Verifying information on loan applications and conduct documents reviews

 Applying payments to current and/or past due accounts

 Identifying fraudulent documents, making outbound verification calls, and responding to Amount customer emails.

 Provide excellent Customer Service to all Partner (Amount) customers (first call resolution is the goal) including optimal quality and compliance

 Employ technical abilities to troubleshoot and assist customers through the loan application as needed

What do you bring to the job?

 Type at least 35 WPM

 Ability to pass computer literacy test

 Ability to work mandatory overtime

 Must be able to pass a Background Check, school verification and drug test

 Prior experience in Call Center, Customer service or any other related field (preferred)

Stop the job hunt & find your new career with Manpower today!

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Come by our office at 7826 Montvue Center Way, Knoxville, TN 37919

Call our office 865.690.1468 to schedule a time with your recruiters

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