Insurance Service Specialist



Advert ID


Valid City, State or Zip Code

St. John's

Job Type




Salary Range

Based on Experience

No. of Openings


Branch Information

Saint John, NB - (CAN) 1 Market Square Unit 101 NB Saint John , NB E2L 4Z6 Phone : 506-633-7474

Branch Phone Number


Job Description

Manpower is currently recruiting for Insurance Service Specialists for our well established Client in St. John's, NL. Our Client is growing, and we're excited to be recruiting for their Customer Care Center to service the needs of their customers.

What you will achieve in this role

Working in a fast-paced computerized environment, the Service Specialist, reporting to the Operations Leader, will be responsible for servicing customers, and this will include the

successful completion of required provincial licensing course and exam; as well as

* Providing advice on Home, Auto & Travel insurance products, coverage and increasing customer awareness of the benefits and features of our Client's products

* Cross selling or upselling Home, Auto & Travel products to existing clients

* Processing insurance transactions following underwriting guidelines to meet quality expectations

* Accepting payments and processing changes in payment methods following standard accounting principles

* Handling phone and email inquiries and requests from existing clients

What you bring to this role

We're looking for people to add to their team of Insurance Professionals who have a passion for customer service and who aim to deliver their best every day! We currently have openings for Service Specialists who are professional, flexible, quick learners, and who find insurance interesting! The ideal candidate enjoys interacting with clients and team members and is able to establish a rapport on the phone or via email, has a passion for delivering exceptional customer service, and is able to work a flexible shift schedule of days, evenings and/or weekends. Bilingual in English and French is considered to be an asset.