Telesales Representative

Industry

Call Center and Customer Service

Advert ID

USA_467091

Valid City, State or Zip Code

Raynham

Job Type

Temporary

Hours

Full-Time

Salary Range

Up to USD15.38/hr

No. of Openings

1

Branch Information

Southborough, MA - (USA) 225 Cedar Hill Street Suite 200 MA Marlborough , MA 01772 Phone : 508-624-0890

Branch Phone Number

508-624-0890

Job Description

SUMMARY:



The Telesales Representative is responsible for receiving incoming media and general inquiry sales calls for potential new residential and commercial customers. Calls received can often be non-routine in nature and may require deviation from standard screens, scripts and procedures. Must be able to assess needs and suggest/promote a wide range of company products or services. The incumbent will handle situations that require adaptation of response and/or extensive research in order to convert callers to customers.



What's in it for you?



* Full time, 40 hours per week, Mon-Fri 12-9pm and rotating Saturdays 8am-4pm

* Competitive wages $15.38 per hour, performance based monthly bonus of $500 each month

* Contract

* Weekly pay



What is the job?



ESSENTIAL FUNCTIONS:

* Receive incoming responses to media campaigns and general inquiry calls from potential new residential and commercial customers regarding products and services offered.

* Uses sales and negotiation skills to overcome objections and promote full line of products and services.

* Display a friendly and positive attitude to build instant rapport with callers in order to gain confidence, assess needs and offer appropriate solutions to convert callers to customers.

* Capitalize on opportunities to up sell and fully develop new accounts.

* Ensure full knowledge of quality standards, products, services, environmental message and competitive advantage in order to communicate to callers.

* Assist with other call types based on business needs (i.e. delivery, billing, retention)



QUALIFICATIONS:

* Must possess strong negotiation skills

* Ability to identify needs and offer solutions

* Excellent written and oral communication skills

* A high degree of professionalism/ability to interact with callers in a professional manner

* Strong computer skills including Microsoft Office Suite

* Superb organizational and time management skills

* Must be able to work independently

* Must have outstanding decision making and problem solving ability

* Must have proven track record of dependability and flexibility

* Must be willing to learn new techniques and highly adaptable to change

* Persuasive and resilient in overcoming objections and maintaining energy level



What you bring to the job?



EDUCATION/EXPERIENCE:

* High school diploma, GED, or equivalent work experience required

* One (1) year previous sales and/or customer service experience preferred

* Knowledge of RMS preferred



Stop your search and apply today. Do you need more information? Contact our recruiters at 508-630-2234. We love referrals so please share our job with friends and family.