Telesales Representative


Call Center and Customer Service

Advert ID


Valid City, State or Zip Code


Job Type




Salary Range

Up to USD15.38/hr

No. of Openings


Branch Information

Southborough, MA - (USA) 225 Cedar Hill Street Suite 200 MA Marlborough , MA 01772 Phone : 508-624-0890

Branch Phone Number


Job Description


The Telesales Representative is responsible for receiving incoming media and general inquiry sales calls for potential new residential and commercial customers. Calls received can often be non-routine in nature and may require deviation from standard screens, scripts and procedures. Must be able to assess needs and suggest/promote a wide range of company products or services. The incumbent will handle situations that require adaptation of response and/or extensive research in order to convert callers to customers.

What's in it for you?

* Full time, 40 hours per week, Mon-Fri 12-9pm and rotating Saturdays 8am-4pm

* Competitive wages $15.38 per hour, performance based monthly bonus of $500 each month

* Contract

* Weekly pay

What is the job?


* Receive incoming responses to media campaigns and general inquiry calls from potential new residential and commercial customers regarding products and services offered.

* Uses sales and negotiation skills to overcome objections and promote full line of products and services.

* Display a friendly and positive attitude to build instant rapport with callers in order to gain confidence, assess needs and offer appropriate solutions to convert callers to customers.

* Capitalize on opportunities to up sell and fully develop new accounts.

* Ensure full knowledge of quality standards, products, services, environmental message and competitive advantage in order to communicate to callers.

* Assist with other call types based on business needs (i.e. delivery, billing, retention)


* Must possess strong negotiation skills

* Ability to identify needs and offer solutions

* Excellent written and oral communication skills

* A high degree of professionalism/ability to interact with callers in a professional manner

* Strong computer skills including Microsoft Office Suite

* Superb organizational and time management skills

* Must be able to work independently

* Must have outstanding decision making and problem solving ability

* Must have proven track record of dependability and flexibility

* Must be willing to learn new techniques and highly adaptable to change

* Persuasive and resilient in overcoming objections and maintaining energy level

What you bring to the job?


* High school diploma, GED, or equivalent work experience required

* One (1) year previous sales and/or customer service experience preferred

* Knowledge of RMS preferred

Stop your search and apply today. Do you need more information? Contact our recruiters at 508-630-2234. We love referrals so please share our job with friends and family.