Part time Customer Service Reps needed for Toronto Transit!!

Industry

Call Center and Customer Service

Advert ID

CAN_468647

Valid City, State or Zip Code

Toronto

Job Type

Contract

Hours

Part-Time

Salary Range

Based on Experience

No. of Openings

1

Branch Information

Toronto, ON - Regional - (CAN) 305 Milner Avenue Suite 903 ON Toronto , ON M2J 5C2 Phone : 416-510-1211

Branch Phone Number

416-510-1211

Job Description

Looking for part time Customer Service Reps to work within the GTA for Toronto Transit!!



Responsibilities:



*This is an on-call position

*Can work up to 44 hours/ week

*Will be a point of contact and will be a visible resource in stations and be available for customers questions

*Be located at main points within the station providing direction to customers

*Be comfortable providing guidance and direction to lost or confused customers

*Be geographically savvy and be familiar with bus routes and providing assistance to crowds and groups

*Follow company policies and procedures, including no smoking or parking on property

*Follow the direction of the Transportation Lead during emergency situations if the Contractor's Supervisor is not available

*Answer questions and give directions to customers in a courteous and efficient manner

*Be respectful and handle any inquiries from customers, employees and workers in a professional manner

*Dress for success and be presentable!



Qualifications:

*Good customer service mindset; hands-on experience in dealing with customers

*Excellent communication skills and people skills

*Possess strong organization and arrangement skills

*Have an outgoing personality and be approachable

*Students are welcome

*Available to work on Weekends between the hours of 5:00am - 2:00am (10 hour shifts)

*Available to work on Weekdays 8:00 am - 8:00 pm

*Be flexible and willing to work 12 hours per day

*Be flexible to work at any subway/bus station

*Pay rate: $14.25/hour plus 4% Vacation pay



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