• Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Monday, 29 November 2021
    Are you bilingual in French and English and seeking immediate employment in Technical Support? Join our growing team of Bilingual Technical Support Agents at an exciting client located in Markham?

    Bilingual (French/English) Technical Support Agent $21.00 per hour

    What's in it for you?
    * $21 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Must be available for Morning and Afternoon shifts
    * Potential for extension & permanent
    * Work from home due to the pandemic

    What is the job?
    * Provide customer support to client via phone and email
    * Troubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite.

    What do you bring to the job?
    * Ability to troubleshoot and help customers
    * Ability to speak, read and comprehend French

    Select Apply Now and qualified applicants will hear from a recruiter.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Phoenix
    Job Type : Permanent
    Date: Monday, 29 November 2021
    GREAT OPPORTUNITY!! FANTASTIC COMPANY!! PERMANENT POSITION
    paying $19.00 to $25.00 hourly

    Are you open to relocating for Training purposes, Our client will pay for relocation for 1 year of training abroad while the plant is set to open in Phoenix in 2022.

    They will pay for room/board and you will receive your hourly pay as well. You will need a valid passport to travel.

    Position: Computer Techs
    must be OK with wearing a bunny suit

    Working 12 hour shifts (Day Shift)
    Will need experience in the following areas
    Proficient with MS Excel
    Computers

    semi conductor experience is a plus

    Will be monitoring, correcting and analyzing a number of computers.
    Associate's Degree preferred but not required

    Looking for candidates who can show they have good tenure in jobs.

    APPLY NOW and a recruiter will reach out to you within 24 hours
    Share this job with friends and family and earn dollars with our referral program ask the recruiter
  • Valid City, State or Zip Code: Frederick
    Job Type : Permanent
    Date: Sunday, 28 November 2021
    Digital Marketing Optimization Specialist
    Frederick, Maryland

    *This is a permanent, direct hire opportunity with an exceptional benefits package.

    * Are you experienced in the technical aspects of digital marketing?
    * Are you recognized for your successful strategies with campaign development?
    * Do you have expertise with WordPress websites?

    Our client is seeking a tech-minded marketing professional to join their rapidly growing organization. This position brings management advancement potential!

    What this job entails:
    * Collect, analyze, and report digital performance data
    * Research and report on advertising trends
    * Work collaboratively with UI Designers, marketing team associates and copy writers
    * Website auditing and optimization
    * Implement PPC campaigns and best practice strategies
    * Monitor SEO and SEM
    * Generate analytics reports and presentations for internal and external customers
    * Work efficiently within budget guidelines

    Successful candidates will have:
    * Bachelor's Degree in IT, Marketing, Communications, or related field preferred
    * Experience with advertising strategies and in developing effective campaigns
    * 3+ years' experience in search engine optimization
    * Ability to write metadata
    * Ability to explain a digital strategy effectively with clients
    * Sound understanding of WordPress and tracking codes
    * General HTML knowledge
    * Expertise with Google analytics, SEO, SEM

    This position offers:
    * Annual starting salary of $65,000 - $70,000
    * Exceptional benefits including Health, Vision, Dental and HSA Insurance options
    * Paid Time Off, Sick and Holiday pay
    * Retirement Plan, disability insurances
    * Opportunity to work with a highly efficient and successful team of professionals
    * Growth potential in the near future
  • Valid City, State or Zip Code: Calgary
    Job Type : Permanent
    Date: Sunday, 28 November 2021
    Manpower is currently seeking a MagicTouch Administrator for a permanent position with a major client in Calgary, AB.

    Location: Remote nationwide or Calgary, AB
    Length of Assignment: Permanent contract
    Schedule: Monday to Friday, 40 hours/week
    Offers: Competitive salary, comprehensive company benefit plan, pension plan, training on the job

    MagicTouch DLCPM Enterprise Application Administrator is primarily responsible for administrating and supporting the DLCPM suite of products through the company. You will be a subject matter expert working directly with multiple departments in the lab to ensure DLCPM is being used effectively to support business process.

    Here's what you will do:
    - Application administration tasks for existing DLCPM Enterprise suites Instances across multiple locations
    - Provide first level support for DLCPM application issues, responding to tickets using support ticketing system, phone, email, IM chat requests in a timely manner
    - Collaborate regularly with various departments and staff members translating business specifications and process into technical configurations in DLCPM
    - Standardize technical configurations across all locations
    - Work in conjunction with the IT departments to test, plan and complete software maintenance upgrades of DLCPM servers and clients
    - Research, configure and deploy new processes and features in DLCPM

    The ideal candidate will have:
    - A high degree of analytical and logical problem solving ability
    - 3 years of work experience in a relevant position
    - Willingness to learn and grow with a strong worth ethic
    - Demonstrated ability to communicate effectively both verbally and written
    - Strong computer skills and knowledge of Microsoft Office
    - Preferably knowledge of Microsoft SQL databases and Crystal reports
    - Preferably knowledge of DLCPM Enterprise and Dental Lab processes

    Please email your resume directly to [email protected] or call 403-471-0340

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities.

    To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Thursday, 25 November 2021
    Manpower has partnered with a leading North American Medical Equipment Manufacturer that is expanding its workforce in Canada. Join our growing team of Site Reliability Engineers. Apply today and gain access to the following perks if selected to start:

    Site Reliability Engineer

    What's in it for you?

    * Competitive pay rate
    * Monday to Friday, shift times may vary
    * Term contract with opportunity of permanency
    * Fully remote work

    What is the job?

    * Collaborate with other engineer team members to deploy software and operating systems
    * Assist in automating and streamlining operations and processes
    * Build tools for operations and monitoring of clinical systems
    * Troubleshoot and resolve issues in production environments
    * Design and influence operational best practices for reporting and analytics to enable the team to scale as we grow
    * Apply software engineering skills to multi-tiered systems to achieve optimal application performance, stability and availability

    What do you bring to the job?

    * Bachelor of Engineering, computer science, or other technical disciplines
    * At least 3 years of experience running high availability systems and supporting distributed infrastructure
    * Proven track record to use languages like Go, Python, or similar to simplify complex problems
    * Expertise in managing distributed system observability, including health, telemetry, and logs
    * Knowledge of SQL and NoSQL databases and analytical platforms
    * Experience building solutions on top of AWS and in automation based on Terraform
    * Knowledge of Linux and containerization

    Select Apply Now and qualified applicants will hear from a recruiter.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Montréal
    Job Type : Permanent
    Date: Thursday, 25 November 2021
    You are driven and self-motivated, with an analytical mind, passionate about new technologies, finance, and accounting and you are looking for new challenges, so this opportunity is for you:One of our clients, a global leader in new technology tools and services for large companies, hires a Financial Accountant for his Montreal office.
    Your mission:
    This is a new role and reports to the general manager of the company in Canada and the group CFO who is based in London, UK. The incumbent of this position is a key team member of the business. The mission is to prepare and understand the revenue and profitability of the business and to be a key person for and support the general manager. There is no other finance employee within the business but will work closely with the external accountants and group auditors.
    What's in it for you?
    *Competitive compensation
    *Very stable company
    *Professional environment
    *Continuous skills development
    Tasks and responsibilities?
    *Produce monthly, and annual financial statements and create various reports at the end of the month and the year,
    *Ensure that the accounting journal is reviewed and completed
    *Analyze and interpret sales and profitability data.
    *Preparing budget forecasts
    *Provide analysis of actual results versus the prior year, prior month and budget as required.
    *Processing tax payments and returns for Lumi Canada including Montreal, Toronto, and Calgary,
    *Establish and communicate Payment Terms and collect revenues from customers
    *Organize internal audits
    *Prepare and/or review payroll
    *Manage accounts payable
    *Prepare billing and manage accounts receivable collection from clients
    *Assist the General Manager in meeting with clients or other stakeholders
    *Communicate and maintain good working relationships with the directors all departments.
    *Maintain confidentiality of all data including financial and commercial
    Qualification and required professional skills?
    *University Degree with a major in Accounting or Finance or relevant field
    *Additional certification (e.g., CPA) is a plus
    *Proficiency in CRM, salesforce
    *Excellent written and verbal communication skills in both French and English
    *Proven work experience as a Financial Accountant or similar role for 3-5 years
    *In-depth understanding of business bookkeeping procedures
    *Solid knowledge of accounting regulations
    *Confidentiality
    *Highly numeric and strategic thinking
    CNESST permit: AP-2000535 // permis CNESST: AP-2000535.
  • Valid City, State or Zip Code: North York
    Job Type : Contract
    Date: Wednesday, 24 November 2021
    Manpower is currently seeking an IT Project Manager for a contract with a major pipeline client in North York, ON. Don't wait… Apply today!

    Location: North York
    Length of Assignment: 12 months with possibility of extension
    Schedule: Monday to Friday, 40 hours/week

    This project will oversee and coordinate the implementation of a set of cybersecurity changes from to GDS Information Technology (IT) and Operations Technology (OT) systems to achieve compliance with the TSA Cybersecurity Directive.

    What will you be doing?
    * Coordinate and oversee a set of initiatives which will be executed by several teams
    * Coordinate overall planning, development, and implementation of activities at a program level to ensure overall achievement of the various activities as required
    * Define, coordinate, and manage communications to impacted stakeholder groups as required
    * Develop and maintain relationships with business stakeholders to ensure solutions meet requirements while ensuring business services delivery is not impacted
    * Own project deliverables - ensure all deliverables meet business requirements, are delivered on time, and meet quality standards

    What will you bring to the job?
    * University Degree in Computer Science, Engineering or a related discipline
    * 10+ years of experience managing and delivering technology projects
    * Experience providing and business support for utilities clients
    * Strong interpersonal skills, ability to work well on projects with business and technical teams
    * Demonstrated strong communication (verbal/written) and presentation skills
    * Strong analytical and problem-solving skills
    * Infrastructure Technology implementation experience
    * General cybersecurity technology and solutions knowledge / skills

    If interested, please email your resume directly to [email protected] or call 403-471-0340

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Weekly pay via direct deposit
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Complimentary access to Manpower's online university with over 5000 courses
    * Referral bonus program

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities.
    To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB
  • Valid City, State or Zip Code: Richmond
    Job Type : Permanent
    Date: Wednesday, 24 November 2021
    Are you an organized, diligent and hardworking professional with experience in retail and project management? Are you a positive person who is motivated to be successful? Are you looking to take your career to the next level with a well-known supermarket brand? Manpower has an immediate opening for a Project Manager (IT) for our client located in Richmond, BC.

    Hours: Full-Time, 40 hours per week
    Salary: $60,000 - $75,000/year + Benefits

    What does the role offer you?
    - Work in a fast-paced environment with a well-known supermarket company based in Richmond, BC.
    - Advance your career with a reputable brand.
    - Competitive Base salary and benefits
    - Interact with a variety of people both domestically and internationally
    - Additional growth opportunities

    What is the job?
    * Familiarity to support implementation of various projects for the brand, including various software and IT solutions, and retail systems (such as Point of Sales POS, ERP, etc.)
    * Work with stakeholders to understand their primary problems and translate that knowledge into a technical solution to better support business operations.
    * Document workflows and results of business analyses in the System Requirement Specification (SRS) and obtain sign-off from business users.
    * Deliver and install technology solutions, help project team with design and development tasks.
    * Define project schedules, allocate resources and monitor progress of projects.
    * Coordinate internal resources and third parties/vendors for the execution of projects.
    * Prepare test plan and test cases for User Acceptance Tests and End-To-End tests and, if applicable, coordinate and execute the tests.
    * Facilitate the implementation of new systems/services for retail locations through training sessions, demos, development of appropriate documentation, such as prepare training and user manual and on-site system operation support where necessary.
    * Conduct post-implementation review with internal and external parties to identify areas of improvement for immediate or subsequent enhancement.

    What do you bring to the job?
    * A Diploma or Bachelor's degree in appropriate field of study related subjects, computer science, engineering, business administration or commerce is preferred.
    * Certification, such as Business Analysis and/or Project Management Professional (PMP) or other designation relating to the application of IT in business operation/management is an asset.
    * Minimum of 5 years' experience in analyzing and documenting complex business processes, sound knowledge in business application systems or related field.
    * Experience in supermarket business operations is a definite asset.
    * Proven working experience in project management, as well as a software development background.
    * Good presentation, communication, interpersonal and customer service skills.
    * Fluency in English, as well as Mandarin and/or Cantonese is desirable.
    * The successful incumbent will have a superior systematic & analytical problem solving ability
    * Able to plan, organize and document complex system design activities and to configure systems to be consistent with company policies/procedures.
    * Solid organizational skills including attention to detail and multitasking skills.
    * Demonstrate initiative, flexibility and responsiveness in completing tasks.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment.
    We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services.
  • Valid City, State or Zip Code: North York
    Job Type : Contract
    Date: Wednesday, 24 November 2021
    Manpower is currently seeking a Customer Care Reporting Analyst for a contract with a major pipeline client in North York, ON. Don't wait… Apply today!

    Location: North York
    Length of Assignment: 12 months with possibility of extension
    Schedule: Monday to Friday, 40 hours/week, Hybrid model (3 days on site, 2 days remote)

    Will you be doing?
    - Support all Customer Care Operations and Development functions (Digital Channels, Billing, Collections and Call Centre) with improvements in operational reporting and analysis.
    - Work with team leads to drive improvements in operational reporting. Convert existing management reporting packages into more insightful information using new tools (e.g. Power BI etc).
    - Develop new management reporting framework to support Customer Care management team in making informed decisions.
    - Assemble new reporting requirements on improvements in overall productivity, channel shift and customer satisfaction.
    - Assist in implementation of changes in business processes and rules based on analytics.
    - Work closely with IT and business support groups to identify requirements for more robust data access for ad hoc analysis and reporting
    - Prepare, analyze and distribute various monthly and quarterly reports for Customer Care team

    What do you bring to the job?
    - University graduate or combination of formal education and work experience
    - 3-5 years of analytical experience
    - Demonstrated ability to manage/analyze large volumes of data to provide insight. Must be numerically oriented with ability to critically think through issues using data.
    - Proficient in Microsoft Office Suite proficiency, i.e. EXCEL, WORD, Access, PowerPoint, Power BI
    - Skilled in SAP Analytics suite (Business Objects, Crystal Reports)
    - Ability to read/write in both SQL and Python programming languages
    - Strong interpersonal and communication skills (both written and oral)

    If interested, please email your resume directly to [email protected] or call 403.479.0681

    In addition to gaining valuable experience with industry leading companies, Manpower rewards associates with:
    * Weekly pay via direct deposit
    * Medical, Dental, and Life Insurance benefits
    * Vacation and General Holiday Pay
    * Complimentary access to Manpower's online university with over 5000 courses
    * Referral bonus program

    Manpower would like to thank all applicants for their interest; however, due to the number of individuals applying to positions at Manpower, only successful applicants will be contacted. All other resumes will be retained for future opportunities.

    Manpower is dedicated to building a diverse workforce that reflects the diversity of Canada. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity access our services and programs. We encourage all to participate in our staffing and workforce development opportunities, including people of any ethnic or national background, religion, sex, sexual orientation, gender identity, Indigenous Peoples and persons with disabilities.
    To learn more about the changing world of work, please visit our website at www.manpowerab.com, like Manpower Alberta on Facebook, follow us on Instagram @manpower_alberta, and follow us on Twitter @ManpowerAB
  • Valid City, State or Zip Code: Hagerstown
    Job Type : Contract
    Date: Tuesday, 23 November 2021
    IT Technician
    Hagerstown

    Do you enjoy IT support? Are you looking for 2nd shift work? In this Contract role, you will:
    * Provide end user support to the site
    * Provide business solution infrastructure support
    * Thoroughly document the ticketing system
    * Provide training to end users and new employees

    Interested? Well qualified candidates will bring:
    * 1-3 years of related experience.
    * Experience should include MS-Windows, MS-Office, client network, PC and printer troubleshooting.
    * Knowledge of ITIL or ITIL training, with the ability to become ITIL 4 certified within 90 days of hire.
    * Ability to train on first shift and work on call and weekends, as needed.

    This is primarily a Monday thru Friday schedule and is expected to last thru mid-April. Pays up to $34/hr. Apply today to learn more about this local opportunity!
  • Valid City, State or Zip Code: North York
    Job Type : Contract
    Date: Monday, 22 November 2021
    Manpower is hiring for a Technical Writer with one of Canada's top energy producers.

    Contract Length: 12 Months
    Pay: $38/hr
    Location: North York, ON (3 days a week onsite, 2 remote)

    Job Description:
    * Work closely with engineers and other projects stakeholders including SMEs to create and publish technical standards, procedures, and other documentation to support the design, construction, and maintenance of natural gas distribution systems.
    * Understand and translate complex technical concepts into clear, concise, and accurate technical documentation targeting a wide range of audiences.
    * Ensure that engineering documentation and communications follow established writing rules, company standards, and legal requirements.
    * Contribute to the maintenance and upkeep of the writing style guide, document templates, and other internal processes and standards.
    * Perform copy/edit and provide suggestions for improving structure, presentation, and delivery of content to end-users to resolve information gaps and inconsistencies.
    * Create and update technical illustrations, graphics, and job aids as needed.
    * Provide guidance on technical writing principles to other members of the CM team and across Engineering as needed.
    * Provide suggestions for continuous improvement of existing department standards and processes.
    * Manage multiple streams of work and parallel deadlines
    MUST HAVE:
    * Demonstrate strong work ethic in all areas
    -Strong demonstrated time management skills
    -Strong candidates will be those who take initiative and work well under minimal supervision, acting as project managers for all their documentation projects
    -Displays positive attitude and team spirit
    -Comfortable conducting and leading meetings with clients and other project stakeholders
    -Very familiar with topic-based authoring and minimalist writing principles
    -Demonstrate professional demeanor in all engagements both with clients and team members
    -Able to adapt to digital transformation initiatives
    -Demonstrate short learning curve when exposed to new DITA XML concepts

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunities.
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Sunday, 21 November 2021
    Are you bilingual in French and English and seeking immediate employment in Technical Support? Join our growing team of Bilingual Technical Support Agents at an exciting client located in Markham?

    Bilingual (French/English) Technical Support Agent $21.00 per hour

    What's in it for you?
    * $21 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Must be available for Morning and Afternoon shifts
    * Potential for extension & permanent
    * Work from home due to the pandemic

    What is the job?
    * Provide customer support to client via phone and email
    * Troubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite.

    What do you bring to the job?
    * Ability to troubleshoot and help customers
    * Ability to speak, read and comprehend French

    Select Apply Now and qualified applicants will hear from a recruiter.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs
  • Valid City, State or Zip Code: Fremont
    Job Type : Contract
    Date: Thursday, 18 November 2021
    The Warehouse Associate is responsible for fulfilling/processing orders, incoming shipments, inventory movement, care of the warehouse and other related duties.

    Responsibilities
    * Responsible for controlling the storage and movement of all inventory within all the stockroom locations
    * Verifies and confirms the recording of all material entry and exit transactions in our ERP system
    * Kits and releases all jobs to production as directed by material control
  • Valid City, State or Zip Code: Toronto
    Job Type : Contract
    Date: Tuesday, 16 November 2021
    A leading client of ours has an opportunity in their Marketing Operations department for Campaign Delivery Manager.

    What you will do
    1. Become an expert user of imimobile products used to deploy messaging campaigns.
    2. Liaise with imimobile's clients and other partners in the support of deploying customer campaigns.
    3. Work closely with the Managed Services team to set-up and deploy multi-channel campaigns via email, SMS, MMS, RCS, Apple Business Chat, WhatsApp, etc.
    4. Ensure that all internal processes are followed so that projects are fully documented, tested, tracked, and properly invoiced.
    5. Provide subject matter expertise and best practices to Client campaign teams to give their customers the best user experience.
    6. Participate in client meetings with Account Management teams and leadership.

    Job Details:
    $38 pre hour
    1 year contract, potential for hire
    Remote due to COVID
    Hybrid post-COVID with min 1-2 days/week in office- Downtown Toronto

    Required skills
    1. Professional approach and attitude, customer service orientation, and a keen attention to detail.
    2. A clear technical interest and aptitude in technology. Technologies such as Javascript, HTML, CSS, Jira JQL, would all be advantageous.
    3. Intermediate-or-better understanding of Excel - - e.g. formulas, pivot tables, etc.
    4. Strong communication and collaboration skills.
    5. Ability to take the initiative and problem solve.
    6. Ability to work under pressure and to manage multiple projects simultaneously.

    Qualifications:
    1. Minimum 3 years professional experience
    2. Graduate diploma or degree

    * Desired Skills/Qualifications/System Experience requirements: ("Nice to have Qualifications")
    1. Experience with marketing communications and/or campaign deployment tools.
    2. Experience in the mobile and/or messaging industries.
    3. Experience analyzing data related to program success, liaising with the reporting team, and creating reports and presentations for internal and external consumption.
  • Valid City, State or Zip Code: Canada
    Job Type : Permanent
    Date: Sunday, 14 November 2021
    Technical Support Specialist - Full-time, Remote Position

    Are you a tech-savvy individual who loves helping others? Do you have excellent communication skills? Are you looking to grow your career with a reputable company in the SaaS industry? Our client is looking for a full-time Technical Support Specialist who has the ability to work remotely, for an immediate start.

    Compensation: Competitive Base Salary + Healthcare Benefits + Quarterly Bonuses

    What does this role offer you?
    * Competitive compensation and healthcare benefits
    * Quarterly Bonuses
    * 100% remote work - ability to work from any location in Canada or USA
    * An exciting career trajectory with an amazing company that offers SaaS solutions to their clientele
    * Learning and development - work with a broad range of experienced colleagues.
    * Growth opportunities to further your career

    What will you be doing?
    ● Respond to technical support requests via phone calls or email format from customers and new trial subscribers.
    ● Maintain composure and keep customer focus in mind while troubleshooting and solving technical issues.
    ● Diagnose Client issues and, if needed, escalate to other departments (for debugging or to sales, for additional products).
    ● Help to refine internal procedures and reduce complexity in internal systems.
    ● Troubleshoot, test, resolve and escalate (where applicable) incidents with end-users who contact Technical Support.
    ● Create written documentation, instructional videos, case studies, and product demonstrations over the web.
    ● Perform client training and onboarding via webinar.
    ● Craft, develop and record new Help content and amend outdated content as the product changes.
    ● Maintain Zendesk ticket and Customer Support software related to issues and Clients' requirements.
    ● Occasionally participate in the Quality Assurnace process for new feature releases.
    ● Occasionally make calls and follow up with customers in need of assistance.

    What are the experiences and qualifications that you bring to the role?
    ● Excellent command of the English language, both verbal and written communication, as well as presentation skills.
    ● Experience and proven track record in supporting and coding on HTML/CSS, API, and software integrations.
    ● A sound working knowledge of Windows software, including Microsoft Office Suite.
    ● BA/BS in IT or business with coding and/or business preferred or equivalent experience.
    ● 3+ years before SaaS Technical Support or combined related experience.
    ● Must be a self-starter who can work independently, but also as a Team Player.
    ● Strong attention to detail and analytical skills.
    ● Ability to provide excellent client service while understanding the Company's ROI goals and objectives.
    ● High ability to learn new software, features, and solutions and align the features with industry and solution.
    ● Able to diagnose and resolve technical issues and recognize opportunities during the challenges.
    ● Eagerness to roll up your sleeves and execute any of the tactics defined as part of the Customer Team.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At ManpowerGroup, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Halifax
    Job Type : Contract
    Date: Tuesday, 09 November 2021
    Manpower has partnered with a leading North American Medical Equipment Manufacturer that is expanding its workforce in Halifax. Join our growing team of Associate Software Support Technicians. Apply today and gain access to the following perks if selected to start:

    Associate Software Support Technician - $25 per hour

    What's in it for you?

    * $25 per hour, plus 4% vacation pay
    * Monday to Friday, shift times may vary
    * Full-time contract, 3-6 month contract with potential for permanency
    * Remote work to start, with a return to office
    * Safe work environment

    What is the job?

    * Handling a high volume of inbound contacts, both internally and externally
    * Oversee resolution of software support, device support, and general customer education
    * Respond to customer issues in a timely manner, including escalation of issues
    * Meet contact centre metrics and case documentation standards

    What do you bring to the job?

    * Two years experience working in a contact or support centre
    * One year experience in Techincal Support Operations
    * Proficient in Microsoft Office and Network Administration
    * Proficient in Microsoft and Apple OS Systems
    * Associate Degree in Computer Science (or higher) preferred

    Select Apply Now and qualified applicants will hear from a recruiter.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Tuesday, 09 November 2021
    Are you seeking entry-level employment in the IT industry? Join our growing team at an exciting client located in Markham.

    Material Handler/Bench Technician entry level role

    What's in it for you?
    * $14.95 per hour
    * Day and Evening Shifts (Anytime between 7:00 am and 11:45 pm)
    * 3 months contract - possibility for extension
    * Location: Markham, ON

    What is the job?
    * Selecting, repacking, moving products, loading/unloading

    What do you bring to the job?
    * Experience in a similar role (Warehouse, Material Handler, Bench Tech)
    * Eagerness to learn

    Select Apply Now and qualified applicants will hear from a recruiter.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Thursday, 04 November 2021
    Are you seeking entry-level employment in the IT industry? Join our growing team at an exciting client located in Markham.

    Accounting Clerk

    What's in it for you?

    * $16.30 per hour
    * Monday to Friday - 9 AM to 5 PM
    * 12 months contract - possibility for extension

    What is the job?

    * Answering telephone inquiries from both employees and vendors

    * Initiate calls when invoicing questions arise

    * File maintenance

    * Data Prep/Entry - matching invoices to Purchase Order and/or obtaining the appropriate approval signatures

    * Batch invoices into groups for entry

    * Data entry of payables into SAP system or Great Plains

    * Verification of entry to ensure accuracy of input

    * General clerical duties

    Select Apply Now and qualified applicants will hear from a recruiter.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs.
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Thursday, 04 November 2021
    Manpower is partnered with a Top Insurance Company who is in search of a Bilingual (Fr/Eng) Technical Support Analyst.

    Please apply TODAY for immediate consideration!

    Job Details
    $30 per hour
    Contract until March 2022, with potential for per hire or extension
    Currently remote

    Job Description

    Responsibilities
    1. Handle all telephone demand & email inquiries from brokerages, LIAs & internal stakeholders for system access inquiries, support requests, and guidance inquiries

    2. Deliver a high standard of customer service based on communication, professionalism, timeliness and accuracy of technical information provided

    3. Accountable to ensure ticket lifecycle does not exceed defined standard

    4. Log requests, follow up on outstanding items, and provide instructions and status updates to users in a clear, professional manner (written and verbal)

    5. Create/modify/remove system access as requested - aligned to defined standard

    6. Can provide support on systems when called on by peers (junior)

    7. Maintain knowledge of supporting systems, provide cross-training (as needed)

    8. Prioritize and manage multiple requests based on urgency/impact of request

    9. Identify trends with brokers, taking the lead to work with BD team on training

    10. Ability to effectively handle all Broker & customer requests end to end

    11. Keep abreast of all Broker communication and changes in guidelines & technology

    12. Ability to act as SME to represent the team on initiatives

    13. Trouble-shoot & identify root cause of technical issues where applicable

    14. Triage complex issues effectively for further investigation

    Skills
    1. Customer service oriented

    2. Strong written and verbal communication skills

    3. Excellent problem solving skills

    4. Interpersonal & organizational skills

    5. Self-directed & adaptable

    6. Typing at a medium to fast rate with accuracy
  • Valid City, State or Zip Code: Markham
    Job Type : Contract
    Date: Tuesday, 02 November 2021
    Are you bilingual in French and English and seeking immediate employment in Technical Support? Join our growing team of Bilingual Technical Support Agents at an exciting client located in Markham?

    Bilingual (French/English) Technical Support Agent $21.00 per hour

    What's in it for you?
    * $21 per hour, plus 4% vacation pay
    * Paid weekly, every Friday
    * Must be available for Morning and Afternoon shifts
    * Potential for extension & permanent
    * Work from home due to the pandemic

    What is the job?
    * Provide customer support to client via phone and email
    * Troubleshooting inquiries such as access requests, software updates, password resets, external connections to a laptop (Printers, monitors etc.), Windows suite.

    What do you bring to the job?
    * Ability to troubleshoot and help customers
    * Ability to speak, read and comprehend French

    Select Apply Now and qualified applicants will hear from a recruiter.

    We love referrals. Visit manpower.ca/referral to easily share this opportunity with friends and family and increase your compensation for each successful referral.

    Manpower Group recognizes the importance of providing an accessible and barrier-free environment. We are committed to creating a welcoming, fair and inclusive environment by offering equal opportunity to access our services. At Manpower Group, we are committed to providing accommodations, and will work with you to meet your needs