• Valid City, State or Zip Code: Calgary
    Job Type : Contract
    Date: Tuesday, 04 August 2020
    Manpower Staffing is looking for a temporary HR Coordinator for one of our IT clients in Calgary AB.

    Duties:
    * Systems they will be working with are DocuSign, Workday and Recruiterbox. Possibly Dayforce/Ceridian if the position goes later in the year
    * Convey and Digital Interview - another system that we send out digital interviews to be completed
    * HRBP support (approvals in WD, finding documents, writing letters, etc.)
    * Employee verifications for both past & present employees - Not just letters, but the forms we get from banks, etc.
    * The HR inbox - on the days/times that they're working
    * Handling the HR calls forwarded from reception
    * Processing Recruitment invoices (Certn, LinkedIn, Immigration fees, etc.)
    * Shortlisting and Interview Scheduling
    * Org Health - general help with documentation

    Please send resumes directly to [email protected]
  • Valid City, State or Zip Code: Winchester
    Job Type : Contract
    Date: Thursday, 30 July 2020
    Help Desk/NOC Technician:

    Looking for NOC work? Great long-term contract opportunity(open ended) for a Help Desk/NOC technician to work close to home in Winchester. In this role you will provide tier I and tier II support and be responsible for help desk support, network operation center monitoring duties, UPS maintenance, networking, cabling and server installation.

    Interested? Well qualified candidates will bring:

    * One or more years of recent help desk and Network Operations Center support experience
    * Associates degree in related field of study or equivalent work experience
    * Excellent customer service, time management and organizational skills, along with a strong work history.
    * Availability to work both first shift(6am-2pm) and second shift(2pm-10pm), including weekends

    Apply today to learn more about this excellent long-term contract opportunity!
  • Valid City, State or Zip Code: San Antonio
    Job Type : Contract
    Date: Thursday, 30 July 2020
    The purpose of the Technical Support Specialist 1 (TSS-1) is to assist in resolving complex, time-sensitive, and high-risk issues, which include customer escalations, sites down, remote troubleshooting, and dispatching cases to field service technicians, within a timely and professional manner. Each TSS-1 is also expected to understand the Legacy and NextGen systems from server to station and any integrated connections to other BD products. We strive to be the leader in support by building trusted partnerships, foster open communication, drive team and cross-functional collaboration, and empower our TSS-1 to take calculated risks and continuously improve our culture, processes, and service.
  • Valid City, State or Zip Code: Salt Lake City
    Job Type : Contract
    Date: Tuesday, 28 July 2020
    The Sites Technician II installs, moves, and de-commissions hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, printers, and other devices. The technician will confirm and label devices, rack, and cables. The technician will work in a standard ticketing system, providing clear, timely, and appropriate customer communications.

    The technician performs these activities under the direction of Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, meeting requirements for quality and quantity of work. The technician is responsible for the data integrity of all assets on the floor. The technician responds to trouble situations within and will participate in an On-Call rotation.

    Required Skills:

    · Physically assist in moving and racking equipment as directed for special projects.

    · Able to safely lift and move a minimum of fifty (50) pounds

    · High level of written and oral fluency in English

    · Must provide own transportation to work locations

    · Must be able to respond to any On-Call request within 1 hour.

    · Able to update asset management data as required using scanners

    · Can effectively utilize the ticket management process

    · Able to Install/De-Install/Maintain servers, switches, routers, storage, and other hardware

    · Able to cable systems (power/copper/fiber/other) correctly based on ticket requirements

    · Can communicate effectively in tickets, emails, to customers, management, and peers

    · Must work effectively with the other staff and customers

    · Must be able to multi-task. Must be able to adapt to changing priorities.

    · Must have own transportation to the work sites.

    · Must be punctual and reliable.

    · Must have good organizational skills. Neatness counts.

    · Must have good interpersonal skills for working in a team environment.

    · Must have good time management skills. Delivers a good quantity of work and quality.

    · Able to prioritize and adapt to changing conditions or circumstances.

    · Able to operate material handling equipment - pallet jacks and forklifts if certified.

    · Experience with MS Office tools is desired.

    · Able to learn new software.

    Required Experience:

    · 3+ years Rack and Stack experience

    · Working knowledge of one or more ticketing systems. Remedy knowledge preferred.

    · Working knowledge of computer hardware

    · Working knowledge of networking components and infrastructures

    · Knowledgeable in Data Center practices (i.e. basic fault tolerance, cable routing, calculating power usage)

    · Strong cable management skills and experience running fiber and copper in a data center

    · Understand the electrical, HVAC, and bandwidth infrastructures of the data center

    · Excellent verbal and written communication skills

    · Certifications in Data Center technologies are desired

    Must be able to able to successfully pass a pre-employment background check and drug screen.
  • Valid City, State or Zip Code: El Paso
    Job Type : Temporary
    Date: Sunday, 19 July 2020
    IT Support Assistant I

    Description:

    Pay Rate - $21.45/hr

    Experience Required:

    * Microsoft Windows 7 & 10 Support
    * Printer (numerous models) support
    * Computer Deployment experience
    * Computer imaging experience
    * Microsoft Office experience
    * Customer support experience
    * A+ certification is preferred but not required
    * High School Diploma / GED equivalent is required.
    * Associates / Bachelors is preferred but not required

    1-3 years Experience in role. Operates computer and peripheral equipment to process data by performing the following duties. Enters commands on computer and peripheral equipment such as tape drive, printer, data communications equipment, and plotter, to integrate and operate equipment. Loads peripheral equipment with selected materials such as tapes and printer paper for operating runs, or oversees loading of peripheral equipment by peripheral equipment operators. Enters commands to clear computer system and start operation. Observes peripheral equipment and error messages displayed on monitor of terminal to detect faulty output or machine stoppage. Enters commands to correct error or stoppage and resume operations. Notifies supervisor of errors or equipment stoppage. Clears equipment at end of operating run and reviews schedule to determine next assignment. Records problems that have occurred, such as down time, and actions taken. Answers telephone calls to assist computer users encountering problem.
  • Valid City, State or Zip Code: Montréal
    Job Type : Contract
    Date: Wednesday, 15 July 2020
    Vous êtes expert en service à la clientèle en centre d'appel et vous aimeriez un emploi sans aucune vente?
    Vous n'avez pas de formation poussée en informatique mais vous êtes de nature curieux et aimeriez en apprendre davantage?

    Lisez ce qui suit!

    Notre client, un joueur principal en support informatique mondial, est à la recherche de nouveaux agents au support technique de premier niveau pour leur centre d'appel qui est situé au centre-ville de Montreal.

    Vos tâches :
    Supporter à distance les employés de différents clients de la compagnie lorsqu'ils appellent la ligne de soutien informatique pour des demandes d'accès, des mises à jour de programmes, des mises à jour de mots de passe ou du 'trouble shooting'.

    Vous êtes bilingue et offrez un service à la clientèle hors pair?
    Vous aimez trouver la source d'un problème et vous n'êtes pas satisfait tant et aussi longtemps qu'un appel ou un 'ticket' n'est pas réglé?
    Ce poste est alors pour vous!

    Vous devez être disponible 7 jours sur 7 et 24h sur 24h. (Aucun accommodement d'horaire possible)
    40 Heures par semaine
    Salaire de 21$/h
    Mandat de 21 mois

    Un emploi à deux pas du métro simplifierait vos transports? Appliquez Maintenant !
  • Valid City, State or Zip Code: Saint John
    Job Type : Contract
    Date: Thursday, 09 July 2020
    Manpower is currently recruiting for remote Support Desk Engineers I, for our Client in Saint John, NB. These positions start August 10, 2020, and will last for one month, with possible extensions and permanency. These positions are shift work, primarily Monday to Friday with various start times between 10am to 3pm, and the occasional weekend work. These positions pay $20/hour and you will be asked to fill out a criminal record check.

    The Support Desk Engineer I provides the first line defense for clients. They are responsible for actively listening to and engaging with clients, troubleshooting, and managing Tier 1 client incidents in a Support Desk environment. Every Engineer is measured on completed tickets, resolution met, CSAT (customer satisfaction) and ticket utilization set forth by their direct manager. You will be introduced to more advanced analytics including backup remediation, root cause analysis for infrastructure related
    outages, deploying patches and remediating alerts related to patches and more.

    Required Skills/Competencies for the Support Desk Engineer I:

    * Must have experience utilizing remote control software to troubleshoot and resolve desktop support issues
    * Minimum 2 years experience in a Windows or Mac desktop support environment
    * Understanding of network infrastructure environment (i.e. LAN/WAN)
    * Degree in computer science, management information systems or similar preferred
    * Experienced in deploying OS installation via scripted, unattended methods, Ghost, Sysprep, and other imaging methods
    * Strong Troubleshooting skills

    Required Technology Experience (Experience with 4 or more of the following):
    * Mac Operating Systems
    * Windows XP/Vista/7/10 and Windows 2003/2008/2012
    * Office 2013/2016/365
    * Citrix XenApp client
    * Active Directory
    * Hardware Firewall/Router (Configuration, maintenance and troubleshooting)
    * VMware ESX 4/5/5.5 experience/understanding

    Bonus Skills (Desired but not required):
    * MTA, VCA, CCENT and CCA-AD certifications
    * Autotask, LogicMonitor and Kaseya
    * Symantec Backup Exec
    * ITIL v3 certification
    * A+, Network+, Security+

    If this position sounds like an opportunity you would like to pursue, please apply to Manpower right away!